Sal Capra | Page 3

Valley Honda is the best dealership we have ever been to, it is the model for how other dealerships should be run. It has excellent customer service, with friendly, knowledgable employees. When you call ove it is the model for how other dealerships should be run. It has excellent customer service, with friendly, knowledgable employees. When you call over you get a live person not an automated system. We have purchased three Honda’s in the past 9 years here, and have had excellent interactions with the sales, finance and service departments, as well as all the staff. This dealership seems to have a low employee turnover rate (which is a reflection on the leadership), because we always see a friendly, familiar face when bringing our cars in for service, They offer shuttle rides and or loaner cars if needed. The luxurious waiting room boasts amenities; such as, work stations, ports to charge devices, three tv’s always turned on, computers, a variety of comfy chairs, a kid’s playroom, and a bar serving fresh coffee/tea/hot chocolate with unlimited refills making the waiting experience very pleasant and relaxing. The entire facility is meticulously clean and modern. My in-laws purchased a car a few years ago and were equally impressed with this dealership, and how accommodating everyone has been to help them in and out of their car with their walkers into the waiting room when getting their car serviced. More

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Sal went above and beyond to make sure my dreams of getting a new car came true. Everyone who helped along the way was equally as great! getting a new car came true. Everyone who helped along the way was equally as great! More

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Gave me info I needed. Came to fair deal with minimum of trouble. Did not waste my time Came to fair deal with minimum of trouble. Did not waste my time More

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Sal was an absolute pleasure to work with - I couldn’t have asked for a better experience. He kept the process moving, answered all questions and made sure I was comfortable and understood everything ab have asked for a better experience. He kept the process moving, answered all questions and made sure I was comfortable and understood everything about the car and purchasing process. I look forward to continuing to work with Sal and the entire team at Valley Honda. More

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Sal is absolutely the best man for the job! ! Great service and even better communication!! ! Great service and even better communication!! More

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Sal Capra is a total professional and easy to deal with. When our old Toyota died suddenly we were able to negotiate a deal over the phone with Sal for a new CRV and when it was delivered Sal went over the When our old Toyota died suddenly we were able to negotiate a deal over the phone with Sal for a new CRV and when it was delivered Sal went over the car with us and explained everything. The whole process was quick and painless. This is the second car we have purchased from Valley Honda. The first was a new 2001 Honda Civic and it is still running fine thanks in part to the great service department. More

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Sal and Valley Honda are awesome! We had a new car reservation that came in earlier than expected, which was a nice surprise, and Sal kept us informed all throughout the process. He’s We had a new car reservation that came in earlier than expected, which was a nice surprise, and Sal kept us informed all throughout the process. He’s professional, easy to work with, and really made the delivery of our new HR-V a great experience. Love the car and love Valley Honda! More

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I discovered Sal when I entered Valley Honda and I was fortunate to be reassigned to him. Sal’s cordialness, listening skills, and focus on my needs made him unique. He demonstrated customer value in an u fortunate to be reassigned to him. Sal’s cordialness, listening skills, and focus on my needs made him unique. He demonstrated customer value in an understandable way. Sal made the sale process clear and natural. He kept me informed on the order flow logistics and was exceptionally kind in bringing up to speed on the new car selection process. I bought my previous Accord at Valley Honda and think they are the best dealer in Illinois. As an educator myself, Sal exceeded my expectations in educating me on buying the right vehicle. God bless him. More

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Extremely professional and helpful, made a stressful process very simple and easy. He helped answer all our questions and we never felt pressured. process very simple and easy. He helped answer all our questions and we never felt pressured. More

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Sal kept us informed while we waited for our new car reservation. He made sure that everything was in order so that the process was smooth during delivery. reservation. He made sure that everything was in order so that the process was smooth during delivery. More

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