Sal Graziano | Page 41

The sales staff is great (Sara and Mary Jo) but the finance manager and service staff is not. I feel there is dishonesty when getting the car serviced in that they always seem to find other issues and finance manager and service staff is not. I feel there is dishonesty when getting the car serviced in that they always seem to find other issues and upsell unneeded repairs. The finance mgr did not give us two $500 rebates. Granted we did not pay close enough attention when signing the financial docs but he clearly took advantage of that. More

by cynthiamay760 Verified Customer Verified Customer

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Service was performed with high quality. I was kept informed of what was needed to be performed on my vehicle and pricing was fair. I was kept informed of what was needed to be performed on my vehicle and pricing was fair. More

by joann675 Verified Customer Verified Customer

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My service consultant is the best! !! That is why I continue to to take my business to Ferman, because of Sal !! That is why I continue to to take my business to Ferman, because of Sal More

by DMMESTASJR Verified Customer Verified Customer

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I was scheduled to drive 1100 miles. Dealership took care of all recalls on minimal notice. Dealership took care of all recalls on minimal notice. More

by jhbhoff Verified Customer Verified Customer

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Excellent service. Everyone was pleasant and courteous and happy to help with anything. It was best service I’ve ever had with a dealership Everyone was pleasant and courteous and happy to help with anything. It was best service I’ve ever had with a dealership More

by Donnaveile55 Verified Customer Verified Customer

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My service consultant is the best! !! That is why I buy BMW’s because of Sal !! That is why I buy BMW’s because of Sal More

by Beth Doyle Scicolone Verified Customer Verified Customer

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I have bought my last four cars from Furman. I appreciate their honesty integrity, and I never feel pressured. I appreciate their honesty integrity, and I never feel pressured. More

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Nice job taking care of my vehicle. Appreciate the fact of getting me to and from the department as well. Appreciate the fact of getting me to and from the department as well. More

by georgejstuart Verified Customer Verified Customer

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Karl, Mary and the entire support staff are amazing! Mary and Karl keep us coming back for all our new vehicle purchases. Best ever 15 years now. Mary and Karl keep us coming back for all our new vehicle purchases. Best ever 15 years now. More

by Steve Verified Customer Verified Customer

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Bob Murray and his team are the ultimate professionals. They really know how to make a customer feel important. The F&I manager Scott is an expert in notary services. He is also a mook. Thank you Bob Murra They really know how to make a customer feel important. The F&I manager Scott is an expert in notary services. He is also a mook. Thank you Bob Murray and your team. I will definitely do business with Ferman BMW again. More

by johngliem13 Verified Customer Verified Customer

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