Sal Graziano | Page 7

Had a great experience with Ferman BMW. Everything was handled professionally and smoothly. Big thanks to Salvador for the excellent support - truly appreciate the help! Everything was handled professionally and smoothly. Big thanks to Salvador for the excellent support - truly appreciate the help! More

by maxim.gorkin Verified Customer Verified Customer

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I had a nail in my tire and I've moved from St. Pete to palm harbor 1.5 yrs ago. I didn't know if I could move my service closer to where I live now. I can! They were great. Not only did they rep Pete to palm harbor 1.5 yrs ago. I didn't know if I could move my service closer to where I live now. I can! They were great. Not only did they replace my tire, but they also went ahead Aland completed my service, too! Above & beyond expectations and much appreciated! More

by MENDOZASTACEY Verified Customer Verified Customer

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Sal is amazing he’s Customer focused and always on top of my needs and concerns. my needs and concerns. More

by DH Verified Customer Verified Customer

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Bob Murray, Sal and all the staff are excellent! They always provide fast, reliable and quality service. Thank you very much to the entire team! :) :) They always provide fast, reliable and quality service. Thank you very much to the entire team! :) :) More

by tom_gillotte Verified Customer Verified Customer

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Sal was terrific. I felt like he sincerely cared about my experience. and the general manager was very thoughtful to stop by to introduce himself and even made recomme I felt like he sincerely cared about my experience. and the general manager was very thoughtful to stop by to introduce himself and even made recommendations for restaurants since I’m new to the area. More

by brigidhines Verified Customer Verified Customer

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customer service is good premises unkept length of service acceptable and follow up is hood service acceptable and follow up is hood More

by jserrao Verified Customer Verified Customer

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I love this dealership. Mary is always helpful. However, I spoke to someone at BMW financial about a payment from the wear and tear insurance that they had not received and s Mary is always helpful. However, I spoke to someone at BMW financial about a payment from the wear and tear insurance that they had not received and she was pretty rude. I was trying to figure out what was going on and she just kept repeating "We have not received the payment". This was confusing to me because I got a letter from the insurance company stating that they did pay it. Finally after I kept inquiring she told me the insurance sent a check but they never received it. More

by peteragnello Verified Customer Verified Customer

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Usually very thorough, but this time, they forgot to check something I asked to have looked into. Which caused me to have to make an ADDITIONAL visit. This was inconvenient for me. So I had to cancel check something I asked to have looked into. Which caused me to have to make an ADDITIONAL visit. This was inconvenient for me. So I had to cancel and now my issue is still unresolved. More

by Cimmordino1981 Verified Customer Verified Customer

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Professional high quality experience! I appreciate the friendly and welcoming atmosphere! My service experience surpassed expectations! I appreciate the friendly and welcoming atmosphere! My service experience surpassed expectations! More

by Keith Verified Customer Verified Customer

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Excellent work done on time and completely to my satisfaction. Sal communicated throughout the whole process. satisfaction. Sal communicated throughout the whole process. More

by pscolley0 Verified Customer Verified Customer

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