Sal Zebardast
Sal Zebardast at Salerno Duane Chrysler Jeep

Sal Zebardast

Finance Manager

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.9
198 Reviews
4.9

198 Reviews

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198 Reviews of Sal Zebardast

June 29, 2025

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Employee Rating

Great experience. they were professional and honest. car prep could have been a bit faster on pick -up but I understand they were busy and it happens. More

by cjpuleo13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Ovalle

Jul 01, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5-star review! We’re happy to hear you had a great experience and found our team professional and honest. We appreciate your patience with the car prep timing and are always striving to improve. We look forward to assisting you again in the future!

June 24, 2025

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Very seamless process. Very helpful and knowledgeable. I don’t have 15 more words to type. Thanks More

by AKLOMBARDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Sanchez

Jul 01, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your 5-star review! We’re glad to hear your experience was seamless and that our team was helpful and knowledgeable. We appreciate you and hope to assist you again soon!

June 23, 2025

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Purchased a brand new Jeep, and Boris couldn't have been more helpful. He wasn't pushy. He wasn't tricky or slippery. Recommend this dealership highly. More

by BROMLEY2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Boris Aguirre

Jul 01, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your wonderful 5-star review! We’re glad Boris provided helpful, honest service without any pressure. Your recommendation means a lot to us, and we’re happy you had a great experience purchasing your new Jeep!

June 22, 2025

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Salerno Duane had a friendly staff and made buying our new Jeep an easy experience More

by tyler
Recommend Dealer
Yes

Other Employees Tagged: Cesar Sanchez

Jul 01, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your kind words and 5-star review! We’re glad that our staff made your Jeep-buying experience easy and enjoyable. We appreciate your business and look forward to serving you again. Enjoy your new Jeep!

June 09, 2025

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Was charged a hold on my credit card which was not applied to my vehicle purchases and still have yet to receive a refund. Was charged first months car payment on one of my purchases after I put 5k do More

by mvolpe0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cory Taylor, Cesar Sanchez

Jul 01, 2025

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustrations you’ve encountered with the billing and communication throughout your purchase. This is certainly not the level of service we strive to provide, and we apologize for any misunderstandings or delays in resolving your concerns. Please know that we want to make this right and ensure you feel valued as a customer. We encourage you to reach out to our management team directly so we can address your concerns promptly and work toward a satisfactory resolution. Thank you again for bringing this to our attention. We hope to restore your trust in our dealership.

June 06, 2025

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Easiest car purchase I’ve ever made. Hassle free and would purchase again from Salerno Duane. More

by Mrgla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Ovalle

Jul 01, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the great feedback and 5-star review! We’re thrilled to hear your purchase was hassle-free and easy. We look forward to helping you again in the future and enjoy your new vehicle!

May 23, 2025

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Employee Rating

I purchased a Jeep from them. Buying process was easy but they did surprise me with a $525 fee to process the license plate transfer from previous vehicle to the new vehicle. I li More

by Pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 29, 2025

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. While we're glad to hear the buying process itself was smooth, we're truly sorry for the issues that followed. The fee for plate transfer is charged by a third-party service provider, but we understand how frustrating unexpected costs can be. We also sincerely apologize for the errors regarding your registration timing and address. That should not have happened, especially after you provided your updated information. We recognize that the post-sale experience is just as important as the purchase itself, and it's clear we fell short in providing the level of service you deserved. Your feedback is being shared with our team so we can improve these processes and prevent similar issues in the future. If you’d be open to it, we’d appreciate the chance to speak with you directly and make things right. Please feel free to reach out at your convenience.

May 17, 2025

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Always good to work with. Jim and Paul are always helpful and responsive. Go to dealership. More

by JSIGNORELLO252
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Shorrock, Jim Dietrich

May 29, 2025

Salerno Duane Chrysler Jeep responded

Thank you for the kind words and 5-star review! We're glad to hear that Jim and Paul continue to be helpful and responsive. We truly appreciate your trust in us as your go-to dealership and look forward to working with you again!

May 13, 2025

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Everyone was great to work with. The transaction went very smoothly.. We are very happy with the new Jeep. More

by paulazzaretto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Martinez

May 16, 2025

Salerno Duane Chrysler Jeep responded

Thank you for your kind words and 5-star review! We're thrilled to hear that your experience went smoothly and that you're happy with your new Jeep. It was a pleasure working with you, and we appreciate your feedback. Enjoy your new ride, and we look forward to assisting you again in the future!

May 13, 2025

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Employee Rating

My experience with the auto dealership was excellent—friendly staff, smooth process, and great customer service. More

by brian_morrissey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Ovalle

May 16, 2025

Salerno Duane Chrysler Jeep responded

Thank you so much for sharing your feedback and leaving a 5-star review! We’re thrilled to hear you had an excellent experience with our team. It’s great to know our staff made the process smooth and provided the customer service you deserve. We truly appreciate your feedback and look forward to serving you again in the future!

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