Sales Staff | Page 8

Absolute pleasure to work with. Staff made the transaction extremely easy and convenient. Everyone worked with us to make the sale smooth and quick. Staff made the transaction extremely easy and convenient. Everyone worked with us to make the sale smooth and quick. More

by Jaime P. Verified Customer Verified Customer

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Jeanne was very informative and helpful. He was right on top of things through the whole transaction. Great job He was right on top of things through the whole transaction. Great job More

by WGLIDDEN Verified Customer Verified Customer

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I Like the seven day return option. They are pretty fast with paperwork and are willing to help with any issues They are pretty fast with paperwork and are willing to help with any issues More

by WLMHL Verified Customer Verified Customer

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I've purchased two vehicles from Merchants when my circumstances were not the best. They made it very easy both times and got me financial that is very fair, and they don't push something on you if yo circumstances were not the best. They made it very easy both times and got me financial that is very fair, and they don't push something on you if you're not sure. More

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Highly recommend Merchants Auto and salesman Michael Koltz. Great experience purchasing our truck. Michael had a ton of knowledge and was very patient with no high pressure tactics. We were very pleased Koltz. Great experience purchasing our truck. Michael had a ton of knowledge and was very patient with no high pressure tactics. We were very pleased with Merchants Auto inventory and Michael’s expertise. More

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They are either so disorganized that they actually don’t know what cars are already sold on their lot vs still available, or they lie to get people in the door. After speaking to multiple people and confirm know what cars are already sold on their lot vs still available, or they lie to get people in the door. After speaking to multiple people and confirming a cars availability throughout the day before heading on a long drive there to purchase the car, we arrived only to be told it was sold that morning (literally had corresponded with them multiple times since the morning, and everyone said it was available). Not apologetic staff. Very disrespectful of customers and their time. More

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STOP LOOKING! This is by far the BEST place to buy an automobile! Our experience was beyond fantastic, the prices were unmatched, the sales professionals were ou This is by far the BEST place to buy an automobile! Our experience was beyond fantastic, the prices were unmatched, the sales professionals were outstanding, the workers coming and going on the lot were great, the people in the offices were down to earth, friendly and professional. Our experience was the best we ever had buying anything. Michael Koltz was our sales professional and I without a hesitation would highly recommend him with no hesitation. His knowledge on vehicles was impressive and his follow through on all the little questions I had was superb. Spending money right now on big ticket items is hard, Merchants Auto made it the best experience we ever had. I will never buy a car anywhere else. They were all so great and actually went above and beyond, my son said to me "mom, send them a fruit basket". I wasted so much valuable time shopping around, TRUST ME.....START WITH MERCHANT AUTO, HOOKSETT NH. I would ask for Michael Koltz, his automobile background is impressive, he does not work on commission, he is a U.S. Veteran special forces, he is honest and is the one I will search out on buying our next few cars (I have 6 children). 5 star, gold start, excellent rating with me and my family. We got the best Suburban, we love it. More

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I was willing to buy a car, I just wanted a slightly better deal. Semir was rude, unprofessional, and slammed his laptop shut, walked away, and yelled “then I’m not selling you a car”. Just because I wa better deal. Semir was rude, unprofessional, and slammed his laptop shut, walked away, and yelled “then I’m not selling you a car”. Just because I wanted a better deal and had researched the car beforehand. Never deal with him. Everyone else was friendly and helpful. Sad I can’t ever go back with this employee working there. More

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They sold a lemon and didn’t care they they did. They took money from me and auctioned off my car without a title. They are shady!! They took money from me and auctioned off my car without a title. They are shady!! More

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I worked with Tim Buckley at Jeep in Nanuet, NY. He was exceptional. He was patient and listened to our needs. He put us in the car that was perfect for our needs. I could not have asked for a better expe exceptional. He was patient and listened to our needs. He put us in the car that was perfect for our needs. I could not have asked for a better experience. More

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