Sally Lao
Sally Lao at Mercedes-Benz of West Covina

Sally Lao

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

Languages Spoken

Cantonese Cantonese

English English

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4 Reviews

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4 Reviews of Sally Lao

December 25, 2025

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Employee Rating

Sally made the entire buying process, simple, easy and efficient. She had great communication, service, and attention to detail. Great experience. More

by Sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 25, 2025

Mercedes-Benz of West Covina responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of West Covina!

December 23, 2025

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The dealership is good, this is my fourth car from them but with different salespeople. More

by david.kingbtk
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2025

Mercedes-Benz of West Covina responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

December 22, 2025

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The service was excellent. A very new loaner vehicle was provided during the repair, and the entire process was highly efficient. More

by simplegleerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2025

Mercedes-Benz of West Covina responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of West Covina.

November 24, 2025

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Employee Rating

Great service John was the one he helped a lot they treating me so good More

by JESSY.HAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 24, 2025

Mercedes-Benz of West Covina responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of West Covina, we look forward to having you as a valued customer for many years to come!

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