Dealership Experience
7 yrs, 5 mos
Industry Experience
18 yrs, 6 mos
158 Reviews
Write a Review158 Reviews of Salvatore Liuzzo
October 28, 2024
Marissa was a pleasure to work with in the service department. She made it easy to get everything done. department. She made it easy to get everything done. More
Other Employees Tagged: Ashley Power, Denis Fidalgo , Marissa
October 24, 2024
I had a great a experience at this shop and the customer service is amazing. I trust this dealer and recommend you give it a try. service is amazing. I trust this dealer and recommend you give it a try. More
Other Employees Tagged: Scott Haverl
October 22, 2024
This dealer wouldn’t replace the engine on the vehicle when there was a lifetime warranty already on it. They claimed to have done a diagnostic test and did not receive the diagnostic code for the engine when there was a lifetime warranty already on it. They claimed to have done a diagnostic test and did not receive the diagnostic code for the engine when I did the diagnostic test on my own and received the engine code. They were aware of the issues with the engine. Instead, suggested something else was wrong with the vehicle that was not related to the engine and wanted $1,200 for it to be fixed yet I would still have engine issues. I was willing to trade in the vehicle and was given an offensively low trade value. Had I taken the trade in amount, this dealer would have completed whatever paperwork was needed for the lifetime warranty engine, put the new engine in, and sold that car for quadruple the trade in value they gave me. Took my business elsewhere and done with Kia totally. More
Other Employees Tagged: Scott Haverl, Ashley Power, Mike Haverl, Jennifer Rios
August 23, 2024
Good customer service the staff are very helpful and they are always willing to assist you and provide you with the best service possible are always willing to assist you and provide you with the best service possible More
Other Employees Tagged: Dave Dimatteo, Scott Haverl, Ashley Power, Denis Fidalgo
August 21, 2024
Terrible dealership dealing with sales, management, and service. I will never purchase a car from them again. Run! service. I will never purchase a car from them again. Run! More
Other Employees Tagged: Ashley Power
August 15, 2024
Went for service, called them up told them that I wanted 60,000 mile service. Asked how much was told between 2 and 300. I get there am then told 700 and change after tax. I agree to this highway robbery, 60,000 mile service. Asked how much was told between 2 and 300. I get there am then told 700 and change after tax. I agree to this highway robbery, and then they attempt to upsell me another 249.99. Total scam! More
Other Employees Tagged: Scott Haverl, Ashley Power, Mike Haverl, Jennifer Rios
June 09, 2024
Denis and the whole dealership at Napoli always go above and beyond for me! I’ve had many leases and wouldn’t think of going anywhere else! I recommend Denis if you’re looking for a new car. and beyond for me! I’ve had many leases and wouldn’t think of going anywhere else! I recommend Denis if you’re looking for a new car. More
Other Employees Tagged: Ashley Power, Denis Fidalgo , Maurice
June 01, 2024
Courtney, my service advisor, and Ruben, the service manager, both went above and beyond to help my get my car back on the road the Friday before the Memorial Day holiday. I showed up hours later than manager, both went above and beyond to help my get my car back on the road the Friday before the Memorial Day holiday. I showed up hours later than Courtney had me scheduled for but one of their techs agreed to stay late on a holiday Friday to help me. This is an amazing group of people working the service department at Napoli in Milford ct. They are not my regular dealership but I think I should reconsider that decision and start having their service department take care of all my Kia vehicles. More
Other Employees Tagged: Scott Haverl, Ashley Power, Mike Haverl, Jennifer Rios , Courtney Esposito
May 23, 2024
I love it here. Everyone’s so kind and helpful! They meet the needs of my Kia and answer all of my questions and concerns. (: Everyone’s so kind and helpful! They meet the needs of my Kia and answer all of my questions and concerns. (: More
Other Employees Tagged: Dave Dimatteo, Ashley Power, Denis Fidalgo, Trevor Sabia, Jennifer Rios, Curtis Smith Jr. , Alex Iribarren, Kelsey Zdep
April 20, 2024
The service was as described to me and completed as I anticipated and as I expected anticipated and as I expected More
Other Employees Tagged: Dave Dimatteo, Scott Haverl, Mike Haverl, Denis Fidalgo, Trevor Sabia, Jennifer Rios, Curtis Smith Jr. , Alex Iribarren, Ira Osu

