Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 3

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
473 Reviews
4.7

473 Reviews

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Dealership Experience

6 yrs, 11 mos

Languages Spoken

Cantonese Cantonese

English English

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473 Reviews of Sam Chau

February 24, 2026

Dealership Rating
Employee Rating

Catalina Was Very kind and friendly. The dealership was very nice and clean. No issues or concerns More

by franniemarie10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Catalina Kurdiyeh

Feb 24, 2026

Westside Lexus responded

Frannie, thank you so much for leaving Westside Lexus a five-star review! We are happy to hear that Catalina was friendly and our facilities were clean. See you next time!

February 23, 2026

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Employee Rating

My salesman AJ was amazing, professional and helpful. Everyone we dealt with were great people More

by thynguyen1075
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton, AJ Rueda

Feb 23, 2026

Westside Lexus responded

Thank you for stopping by to leave AJ and Westside Lexus a wonderful review!

February 22, 2026

Dealership Rating
Employee Rating

Lauren was very professional, without any pressure. I was less pleased with Mr. Chau who was too much of a high-pressure sales person. More

by MIKESCHOENB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

February 21, 2026

Dealership Rating
Employee Rating

Westside Lexus is a very comfortable dealership and appears to be thriving on the demand for their product. I did get the sense that my personal satisfaction with the new car buying process was not of More

by rob_schaefer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nellie Gonzalez

February 19, 2026

Dealership Rating
Employee Rating

The deal was made over the phone, and the process to finalize the deal was quick, with most of the time waiting for the vehicle and the line for finance. More

by mmrh1000
Recommend Dealer
Yes

Other Employees Tagged: Doug Phillips

Feb 20, 2026

Westside Lexus responded

Thank you for sharing your feedback! We're glad to hear you were satisfied with your purchase group. - The Westside Lexus Team

February 19, 2026

Dealership Rating
Employee Rating

Salesman Tim Easterling was fantastic throughout the entire process. Last June, he approached me on the showroom floor and asked if I needed assistance. From the start he was extremely professional and More

by margaret.franks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Easterling

Feb 19, 2026

Westside Lexus responded

We're delighted to hear that Tim and Sam took such great care of you every step of the way. Thank you for choosing Westside Lexus – we hope you enjoy every mile in your new car!

February 11, 2026

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Employee Rating

Joey Broussard was great. He was very professional and purchasing the car was a no pressure and a pleasant experience. In the past, we've had nothing but positive experience More

by clhooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Feb 11, 2026

Westside Lexus responded

We are grateful for your repeat business and kind words about Joey Broussard specifically! Thank you for choosing Westside Lexus and for sharing your feedback. See you next time!

February 06, 2026

Dealership Rating
Employee Rating

My experience was excellent. Mary Margaret arranged for me test drive all of the models I was interested in purchasing. She made sure I was completely satisfied regarding the c More

by jannelkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan , Sloane, Szuber, in addition the receptionist at the front desk were great!

Feb 09, 2026

Westside Lexus responded

It's fantastic to hear that Mary Margaret and Sloane made your experience so seamless and enjoyable. Thank you for choosing Westside Lexus, and congrats on your new car!

February 02, 2026

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Employee Rating

Great customer service, thus far; hope to have a great relationship with this dealership during my vehicle tenure More

by ymerrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2026

Westside Lexus responded

We’re happy to hear you’ve had a great experience so far! Thank you for choosing Westside Lexus and for sharing such a great review!

January 25, 2026

Dealership Rating
Employee Rating

My experience was with the certified pre-owned group, Danny Garza, specifically. I have driven Lexus for almost 30 years and it is the reliability and service that keep me with Lexus. I highly recommend. More

by Sally
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Garza

Jan 26, 2026

Westside Lexus responded

Hi Sally, thank you for your wonderful feedback! It's great to know our reliability and service have kept you with us for almost 30 years. We'll pass your kind words along to Danny and we look forward to working with you again at Westside Lexus!

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