Sam Chau
Sam Chau at Westside Lexus

Sam Chau | Page 33

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
487 Reviews
4.7

487 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Languages Spoken

Cantonese Cantonese

English English

View more languages

487 Reviews of Sam Chau

January 31, 2022

Dealership Rating
Employee Rating

All people involved with the sale were nice and did a good job. They were missing tech people and the car is so new and includes some features that the sales people were still learning about themselves. More

by tsdodson33
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Owens

Feb 01, 2022

Westside Lexus responded

We really appreciate you taking the time to leave a review! Thank you for trusting Westside Lexus with your purchase, it is terrific to hear that you are happy with your vehicle. Enjoy the ride!

January 30, 2022

Dealership Rating
Employee Rating

Shekhar and Sam were professional throughput the whole process of buying our new Leaxus. The process was fast and efficient with no stress. More

by tamu1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff

Jan 31, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that Shekhar and Sam went the extra mile to assist with your purchase. Drive safely, and we hope to see you back again at Westside Lexus!

January 20, 2022

Dealership Rating
Employee Rating

Everyone at the dealership displayed a beautiful attitude of having a people-person relationship. They made me feel like they had known me for a lifetime. My kind of people! More

by aynorton
Customer Service
Friendliness
Recommend Dealer
Yes
Jan 21, 2022

Westside Lexus responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a friendly and accommodating experience working with the Westside Lexus team. Drive safely, and we hope to see you back next time!

January 20, 2022

Dealership Rating
Employee Rating

Good honest service byLee Chung She is hardworking and Good honest service by Lee Chung She is hardworking and cooperative She is serving my family since last 20years More

by Harshad4808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with Lee and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

January 15, 2022

Dealership Rating
Employee Rating

We have purchased several cars from Westside Lexus and always receive the best service throughout the process. Thank you Steve Davis for taking great care of us! More

by Corlando
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Davis

Jan 17, 2022

Westside Lexus responded

We couldn't be happier to have you as a returning customer! Thank you for your business and your confidence in our team here at Westside Lexus. Enjoy the ride until we see you again!

January 15, 2022

Dealership Rating
Employee Rating

Shawn is my favorite dealer coz he’s so nice and friendly, and have a lot of patients to his customers and knowledgeable. He explained to me and my sister again and again till he surely know we unde More

by orangenancy0418
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn An

Jan 16, 2022

Westside Lexus responded

You can always count on our team to take all the time necessary to make sure you feel confident and informed during the purchase process. We're so glad Shawn's expertise made your visit so positive, and the entire Westside Lexus team congratulates you on your new vehicle!

January 14, 2022

Dealership Rating
Employee Rating

Dom Thornton did a greatjob selling. However, i was Dom Thornton did a great job selling. However, i was incredibly disappointed that the finance dept told me that the only available rate for leasing w More

by AFCOX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Westside Lexus responded

I am sorry to read this feedback. We want the most for our guests, and it is concerning that this was not better reflected in your time working with us. I would be happy to speak with you to see what more I can do to assist you and help clear things up. If you are willing to discuss this further, please give me a call directly. Best, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

January 10, 2022

Dealership Rating
Employee Rating

Jeff Margolis and Westside Lexus were awesome. After I had a bad buying experience at another Lexus dealership in San Antonio I researched who was the best Lexus salesman and dealership in Texas and it le More

by Yeagerdk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Margolis

Jan 10, 2022

Westside Lexus responded

We are delighted that you were so well taken care of by Jeff and the team! Thank you for choosing Westside Lexus and for sharing your feedback. We wish you safe and happy travels ahead!

January 07, 2022

Dealership Rating
Employee Rating

This is a classy place with classier people. No pressure in sales process. They just sharing information to guide your decisionmaking based on what your preferences are. Never was upsold. More

by Young but not Dumb
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anil Sharma , Edwar Guerrero

Jan 08, 2022

Westside Lexus responded

You've really hit the nail on the head here! We're proud to give our guests all the information they need to make a comfortable and confident choice at Westside Lexus, and it's excellent to hear you appreciate our efforts. Thank you for sharing some kind words about our team and our service, and we look forward to our next chance to work together!

January 04, 2022

Dealership Rating
Employee Rating

The dealership was clean, organized and I was done purchasing my car in about an hour and a half More

by chanwhitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers , Nellie

Jan 05, 2022

Westside Lexus responded

We're happy to hear your buying experience went off without a hitch. Thanks so much for choosing Westside Lexus and enjoy the new ride!

...
33
...

Dealership Inventory (786 Vehicles)

new 2026 Lexus TX 350 car, priced at $75,002
2026 Lexus TX 350
new
Red exterior
Automatic
All-wheel Drive
new 2026 Lexus RX 350 car, priced at $61,618
2026 Lexus RX 350
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Lexus LX 700h car, priced at $124,218
2026 Lexus LX 700h
new
Silver exterior
Automatic
Four-wheel Drive
new 2026 Lexus RX 350 car, priced at $71,183
2026 Lexus RX 350
new
Black exterior
Automatic
All-wheel Drive
new 2026 Lexus RZ 350e car, priced at $53,219
2026 Lexus RZ 350e
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Lexus RX 350 car, priced at $69,263
2026 Lexus RX 350
new
Black exterior
Automatic
Front-wheel Drive