Sam Choi | Page 18

Very welcoming and friendly salesman. Although we knew what we wanted, his knowledge about BMW helped us in deciding on various options of our vahicle because he explained everything thor Although we knew what we wanted, his knowledge about BMW helped us in deciding on various options of our vahicle because he explained everything thoroughly to us. Once our order was in, he kept us updated on every stage of manufacturing our vehicle was going through until delivery. I'll be happy to buy my next BMW from Jae Lim of BMW of Catonsville. More

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With many thanks and appreciation to Sam today for providing his invaluable assistance with my issue after 2 days of unresponsive voicemails to the Finance Director (I understand there may have been e providing his invaluable assistance with my issue after 2 days of unresponsive voicemails to the Finance Director (I understand there may have been extenuating circumstances for the indifference; however, an acknowledgement would have been welcomed.) I felt it best to spontaneously go in-person to my BMW of Catonsville dealership (I am a client of 9 years) in order to receive immediate service... and Sam obliged with straightforward and efficient assistance. With much appreciation, Sam... thank you. More

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Definitely took care of us by walking us through the process slowly. Never put pressure on me to buy anything that I didn't want. process slowly. Never put pressure on me to buy anything that I didn't want. More

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Jae Lim at Catonsville BMW helped me order and purchase my 2023 BMW X5 45e this Fall. He was super helpful, responsive, patient with all my questions and made it the easiest car shopping experience I’ve ev my 2023 BMW X5 45e this Fall. He was super helpful, responsive, patient with all my questions and made it the easiest car shopping experience I’ve ever had! More

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I was not planning to buy a car, I just came for a test drive, but Errol’s honest sales man approach was so good that I end up buying a car within a short time. Thank you Errol drive, but Errol’s honest sales man approach was so good that I end up buying a car within a short time. Thank you Errol More

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Jae Lim has done a beautiful job on delivering my 640i. Thanks again for the hard work to get the process smooth and painless. I will recommend to all my friends and family member who is in market for a ne Thanks again for the hard work to get the process smooth and painless. I will recommend to all my friends and family member who is in market for a new or used car. More

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Excellent and courteous service. Got the BMW i4 drive40 at the scheduled time. Jae Kim was amazing to work with and he answered all my questions and followed through with the order o Got the BMW i4 drive40 at the scheduled time. Jae Kim was amazing to work with and he answered all my questions and followed through with the order of the vehicle. More

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Jae was great, in working through questions and attempted to resolve issues quickly even though there were many roadblocks. The dealership experience was way below average with lots of paperwork and pro to resolve issues quickly even though there were many roadblocks. The dealership experience was way below average with lots of paperwork and processing errors. Attention to detail with selling used cars should be addressed as my purchased vehicle had an oil filter leak and a transfer case leak, both from sloppy service dept work. More

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Excellent service and very professional. I enjoyed interacting with Errol Dsouza that the whole process of car buying smooth and stress free. I enjoyed interacting with Errol Dsouza that the whole process of car buying smooth and stress free. More

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We purchased our first BMW today at the BMW in Catonsville with the best salesperson I’ve met throughout our entire car buying experience. JAE LIM was extremely professional yet personable and ver Catonsville with the best salesperson I’ve met throughout our entire car buying experience. JAE LIM was extremely professional yet personable and very approximate with fitting our needs/wants/rates all into one good deal. He was very patient with us and i could not have asked for a better sales advisor to guide through this process. We shared Many laughs as we navigated through this important decision making! Our finance manager Sam Choi was equally delightful to us and we are appreciative of his service today. They really work in the best interest of both parties. I’d strongly recommend these guys for your next bmw purchase ! More

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