Sam Choi | Page 28

Sales rep was customer friendly. He was attentive to my interest in a car. Buying process smooth. Front desk receptionist was extremely helpful. Showroom was clean and organized. Would recommend dealership interest in a car. Buying process smooth. Front desk receptionist was extremely helpful. Showroom was clean and organized. Would recommend dealership again. More

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I bought a used car from bmw catonsville and i got good deal. Super friendly ,gave me a nice information. I'll visit there again after 2 years. deal. Super friendly ,gave me a nice information. I'll visit there again after 2 years. More

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My first BMW experience was with Benn. That has proven to be a great thing. Easy to work with & thorough. Being the car biz myself, I know there are plenty of times where the salesman takes the short c to be a great thing. Easy to work with & thorough. Being the car biz myself, I know there are plenty of times where the salesman takes the short cut on simple things. My next BMW will come from Benn. I would highly recommend Benn! Additional kudos to Sam, Andrew, & Jerry for their work in making it all possible. More

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Harold was wonderful. He spoke with my son & found the perfect car for me. The whole process was faster & better than I have ever experienced when buying a car. Sam did paperwork in no time at all. All in perfect car for me. The whole process was faster & better than I have ever experienced when buying a car. Sam did paperwork in no time at all. All in all, a great car buying trip. More

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Fantastic experience from start to finish! Worked with Benn Edwards and would highly recommend this dealership and Benn to anyone in the market for a new BMW. Sam in the finance department was also very p Benn Edwards and would highly recommend this dealership and Benn to anyone in the market for a new BMW. Sam in the finance department was also very professional and made it easy and painless to finish the transaction. More

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I had excellent customer service here! It is so rare to find these days! Joe my client advisor was great! He followed up on every detail and kept me informed constantly. Sam in finance was extremely helpf find these days! Joe my client advisor was great! He followed up on every detail and kept me informed constantly. Sam in finance was extremely helpful & excellent in explaining everything! Jamie in service is awesome! She is so nice & Is a pleasure to work with! I look forward to a long lasting relationship with BMW of Catonsville! More

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Very friendly, and helpful salesmen Harold Blackwell at the BMW of Catonsville! They have many great vehicles to choose from especially an excellent selection of suv to midsize sedans. the BMW of Catonsville! They have many great vehicles to choose from especially an excellent selection of suv to midsize sedans. More

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My sales person, John Treat, was most thoughtful, & considerate This is my 4th lease w/ BMW Catonsville Won't b my last. C u n 3yrs considerate This is my 4th lease w/ BMW Catonsville Won't b my last. C u n 3yrs More

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Mr Lee, I regret to say you have lost a customer and I will do everything I can to protect the forums from your dealership. I have been nothing but mistreated and lied to by your staff and finding out will do everything I can to protect the forums from your dealership. I have been nothing but mistreated and lied to by your staff and finding out today that 10 weeks after purchasing my new M5 from you that my titling paperwork still hasn’t been sent to the DMV I can no longer hold my tongue. I plan to file a formal complaint with BMWNA. i don’t see I have any other choice. From “loosing” my $1000 deposit, to changing the terms of the agreement behind my back, to waiting 10 weeks to give your titling department the Florida Military Regiatration forms that I have to David a few days after buying the car (expecting he would have already had them ready to go knowing I was military and registering in Florida and I told him there were special documents he swore they do this all the time and have it all covered. Well clearly he doesn’t. My temporary registration has already expired and I get stopped for it nearly every day by base police as I don’t live in MD. This whole experience has left me wanting Sir. Very Respectfully LCDR Damian Roudebush, USN More

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Please don't buy your car there, word of advice. They are s.c.a.m.m.e.r.s. Especially this guy Sam Choi. I have left multiple emails, phone calls, etc. and no one is picking up the call. I have signed multip s.c.a.m.m.e.r.s. Especially this guy Sam Choi. I have left multiple emails, phone calls, etc. and no one is picking up the call. I have signed multiple papers to remove a clause on my car, I have been there on several occasions but they won't respond or pick up my calls. This particular bmw is a s-c-a-m. Word of advice. More

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