Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 102

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

August 12, 2019

Dealership Rating
Employee Rating

Awesome! Quick and simple! The staff I dealt with were helpful. I will recommend this dealership to everyone I know and I will absolutely be back in the future More

by JERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Milan Rocha, Tony Catalano

Aug 12, 2019

Mark Christopher Auto Center responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 08, 2019

Dealership Rating
Employee Rating

Eckbond I can’t say enough about how awesome the customer service is at mark christopher! From the time they meet you at your car to the time you drive off w More

by lisagibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Mike Sheridan

Aug 11, 2019

Mark Christopher Auto Center responded

Lisa, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 05, 2019

Dealership Rating
Employee Rating

Simple service 1- Make apointment. 2-Bring car in. 3-Service writer takes your info. 4-Shuttle driver takes you back to work. 5-Service writer calls and tells yo More

by HNHCOMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2019

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2019

Dealership Rating
Employee Rating

Thank you I went in hoping to find a truck I would love, and I came out with my dream truck. The staff had patience and made my budget work. It took three days, More

by PEDROZAABRAHAM94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Morales , Mike Cagey

Aug 01, 2019

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2019

Dealership Rating

Noise coming from wheels. Squeaking brakes and oil change It started on July 3rd, I called at 1:45pm to bring my car in, they said to bring it in before 3:00pm, I got there at 2:30pm, upon arriving no one kne More

by GREENMAN6739
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jul 12, 2019

Mark Christopher Auto Center responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 07, 2019

Dealership Rating
Employee Rating

Fast, accommodating. They worked hard to help us. They heard what we wanted to pay and found a way to make it happen. They were very helpful and this was honestly the least painful carbuying experienc More

by HILLWOLFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Casillas

Jul 07, 2019

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 06, 2019

Dealership Rating
Employee Rating

Best Experience I’ve ever had on buying a car Mario Sanchez was the best salesman I have ever dealt with, he was not pushy and he answered all my questions. This was a purchase two months in the m More

by TONY_CORTEZ01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Sanchez

Jul 07, 2019

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 06, 2019

Dealership Rating
Employee Rating

Excellent service Hugo was so awesome Thank you so much good deal thank you so much for everything I like my car so much next purchase next year because we need two cars one for my wife More

by YULIANASOLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hugo

Jul 07, 2019

Mark Christopher Auto Center responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 03, 2019

Dealership Rating
Employee Rating

Great people, great service and a great price. Sam sold us the car and his team continues to keep it in top shape. Mark Christopher has always done right by us, service or warranty work. More

by DENNISOFDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2019

Mark Christopher Auto Center responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2019

Dealership Rating

Outstanding, Service writer Naboo (sp) is very good. Great work, the job was completed fast, and was don right the first time. MY car was clean and it was ready and parked out in front of the service are More

by m2keld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2019

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
102
...