Sam Fakhouri
Sam Fakhouri at Mark Christopher Auto Center

Sam Fakhouri | Page 101

Finance Manager

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

4.8
1,088 Reviews
4.8

1,088 Reviews

Write a Review

Dealership Experience

17 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

1088 Reviews of Sam Fakhouri

September 02, 2019

Dealership Rating
Employee Rating

Just nees my spare Traded in a vehicle that i didnt want found something thing in my price range the service was great,Got me out qiuck and easy.just need my spare key More

by RDELATORRE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cagey, Luis

Sep 03, 2019

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

September 02, 2019

Dealership Rating
Employee Rating

No pressure Stopped in on Sunday to just “look” at the Chevy blazer. We were greeted by Jerry Pena who answered all our questions with his great knowledge of the More

by JESSNCRISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Pena

Sep 02, 2019

Mark Christopher Auto Center responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 28, 2019

Dealership Rating

Excellent service Service was great! Only tested the battery and replaces it. No other problems exist.Time it took to repair was not long . Customer service was great! More

by derekg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2019

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 27, 2019

Dealership Rating
Employee Rating

GMC SIERRA AT4 purchase experience I had a great experience with Jason as my sales representative at Mark Christopher. I did not appreciate that after i finalized the deal how pushy and More

by LOUISROD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Ho

Sep 06, 2019

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 27, 2019

Dealership Rating
Employee Rating

The moment I walked in the dealership. Very friendly staff! If your looking for a great deal. Got see Sam Fakhouri, Emad Fakhoury! Mike bash! They have the best lowestest price’s in town! The cleanest used cars More

by Quattro4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emad Fakhoury Mike bash

Aug 29, 2019

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 25, 2019

Dealership Rating
Employee Rating

The Best Yet Brian Fogle was tremendous, patient and so helpful in helping us pick and lease a car. So worth the over 100 mile trip. Will recommend! More

by PAULFNEWMAN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nevin Cordero, Brian Noble

Aug 26, 2019

Mark Christopher Auto Center responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 24, 2019

Dealership Rating

Nobu always takes care of business Nobu and Dario are great! Nobu always takes care of my service needs quickly a d professionally. Thank you Nobu for your great service each and ever More

by JHF32023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nevin Cordero, Nobu/Dario

Aug 26, 2019

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2019

Dealership Rating
Employee Rating

Poor customer Servise poor Servise .. Had very little customer service when replacing the engine of Sierra Denali. Had to come back because there was sparks(fire) (flames) coming out of More

by Mashectornieves90646810000000000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Joe Gonzalez , Frank Villalobos

Aug 27, 2019

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed. Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 22, 2019

Dealership Rating
Employee Rating

Pleased with customer service Service and Sam have been reaponse to any concerns or needs and i greatly appreciate it. I had a problem with my bew vehicle and i receievd a loaner w More

by PINKYAMAHACHICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Martin

Aug 26, 2019

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 14, 2019

Dealership Rating
Employee Rating

Fun and easyca Car advertised was available. Sales person and managers were super nice and helpful. The whole experience was quick, easy and fun. I believe they got More

by SCUTERPIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Gonzalez, Mario Sanchez

Aug 14, 2019

Mark Christopher Auto Center responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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