Service adviser Micah Ryan was very helpful and
courteous. However, the next day when I returned to pick up my car, he was off duty, and another service adviser assisted me. I noticed that my car's
courteous. However, the next day when I returned to pick up my car, he was off duty, and another service adviser assisted me. I noticed that my car's tires had not been rotated as specified in the work order. When I mentioned this to the adviser, instead of apologizing, he became defensive and argumentative, saying things like "We are not perfect" and "Are you perfect?" That is why I gave it 3 stars instead of 5.
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by viccandela
Service Price Transparency
Feb 09, 2026 -
Pedder Nissan responded
Dear valued customer, thank you for bringing this to our attention. We apologize for the error in not rotating your tires as specified and for the negative experience with our other service adviser. We pride ourselves on providing excellent customer service and will address this issue with our team. Thank you for your feedback.
Service was wonderful and quick.
Also great pricing. I come here for all of my services
Also great pricing. I come here for all of my services
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by Heinze5793
Service Price Transparency
Feb 04, 2026 -
Pedder Nissan responded
Thank you for your kind words! We are thrilled that you had a wonderful and speedy experience with us. We always strive to provide great pricing and excellent service. See you at your next visit!
Sam is amazing, friendly and so willing to help out his
úcustomers. Highly recommend him as your service provider.
úcustomers. Highly recommend him as your service provider.
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by MANATEEDOC
Service Price Transparency
Feb 05, 2026 -
Pedder Nissan responded
Thank you so much for your kind words! We strive to provide exceptional service and it's great to hear that we have met your expectations. We appreciate your recommendation, thank you for choosing us as your service provider!
Easy in easy out great peeps except green Bay packers fan
he cried to much about bears beating them will be back again I like your dealership
he cried to much about bears beating them will be back again I like your dealership
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by gaylasaxton
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2026 -
Pedder Nissan responded
Thank you for the positive review! We are so glad to hear you had an easy and enjoyable experience at our dealership. Sorry about the Packers fan, but we can't please everyone. We can't wait to have you back again!
Sam has been a wonderful service advisor .
Hooked it up when I was in need for services ! Great deals
Hooked it up when I was in need for services ! Great deals
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by alexisv0.0v
Service Price Transparency
Jan 28, 2026 -
Pedder Nissan responded
Thank you for the amazing review! We are so glad to hear that Sam provided top-notch service and great deals. We strive to always exceed our customers' expectations and we appreciate your support. See you again soon!
The worst service manager 15000 miles on tires and they
do the service tires shot
do the service tires shot
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by sgates1961
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2026 -
Pedder Nissan responded
I apologize for your negative experience with our service manager. We will investigate the issue with your tires and work to resolve it promptly. Thank you for bringing this to our attention.
They do as much as possible to satisfy the costumers
needs! I would highly recommend.
needs! I would highly recommend.
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by danielsendejas3
Verified Customer
Verified Customer
Service Price Transparency
Jan 15, 2026 -
Pedder Nissan responded
Thank you for your kind words! It's our top priority to ensure that our customers are completely satisfied with our services. We appreciate the recommendation and look forward to continuing to meet your needs.
John Gordon and the service center at Pedder Nissan is
the best. The Sales side sucks.
the best. The Sales side sucks.
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by ThomasDorobiala
Verified Customer
Verified Customer
Service Price Transparency
Jan 13, 2026 -
Pedder Nissan responded
Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.
Sam is the only advisor I’d like to go to.
He is such an amazing advisor, he is prompt, friendly, knowledgeable, and very professional! I’m so glad he’s here because he’s always willing to hel
He is such an amazing advisor, he is prompt, friendly, knowledgeable, and very professional! I’m so glad he’s here because he’s always willing to help!
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by denisemata40
Verified Customer
Verified Customer
Service Price Transparency
Jan 13, 2026 -
Pedder Nissan responded
Thank you for your kind words! We are so grateful to have Sam on our team and we're thrilled to hear that he has been providing exceptional service. Thank you for choosing us as your go-to advisor. We appreciate your support and will continue to provide the best assistance possible.
In all honesty the dealership was great and the people at
the service desk were amazing. They helped me out with every question I had and my concerns were also taken into consideration. Thanks again to the
the service desk were amazing. They helped me out with every question I had and my concerns were also taken into consideration. Thanks again to the service team.
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by OROZCOANTONIO2000
Verified Customer
Verified Customer
Service Price Transparency
Jan 07, 2026 -
Pedder Nissan responded
We are thrilled to hear about your positive experience at our dealership and with our service team. Our goal is to always provide exceptional service and we are glad we were able to assist you with any questions or concerns. Thank you for choosing us, we truly appreciate your support!