Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.8
681 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 3 mos

4.8

681 Reviews

Write a Review

681 Reviews of Sam Waddell

September 02, 2026

Dealership Rating
Employee Rating

Always receive excellent service at Honda of Knosha. Joe Valente takes care of any issues that need attention. More

by td80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Honda of Kenosha responded

Your note about Joe taking care of any issues that need attention highlights our team’s dedication to thorough service. Knowing that your Honda Accord Hybrid has consistently received excellent care means a lot to our team.

August 30, 2026

Dealership Rating
Employee Rating

HOK is top notch. Anthony, Adam from the financing team, Musa and Cory are the best! Easy to work with. They keep us coming back! More

by nicky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Lee, Rodney Porter

Aug 31, 2026

Honda of Kenosha responded

Your praise of our top-notch service means a lot to our team. We’re glad the purchase of your new Civic felt effortless from start to finish and that Anthony and our financing team were easy to work with. We truly appreciate your continued loyalty.

August 19, 2026

Dealership Rating
Employee Rating

Great job great job great job great job great job great job great great job More

by jswan0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Honda of Kenosha responded

Hearing that you thought we did an excellent job on your Honda Odyssey service means a lot to our team. Sam is pleased to see your feedback.

August 19, 2026

Dealership Rating
Employee Rating

Excellent service by the staff. I would recommend to everyone associated with the dealership around. More

by patelrashminster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

Honda of Kenosha responded

We’re glad the service on your Honda CR-V met your expectations. Hearing you’d recommend us to everyone around means a lot to our service team.

July 26, 2026

Dealership Rating
Employee Rating

Sam Waddell is a great service tech. Very friendly and helpful. My car is serviced in a reasonable amount of time and come back to be clean and ready to go. More

by mfreitag53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Honda of Kenosha responded

We’re thrilled that Sam’s friendly service made your Honda CR-V visit smooth. It’s great your vehicle was returned promptly, clean, and ready to go. Thank you for the five stars and for sharing your experience!

July 22, 2026

Dealership Rating
Employee Rating

Had a couple of noises on my 2 year old pilot. Out of standard warranty with 50,000 miles but have extended warranty. $190 for diagnosing a loose bottom cover and probably tire hum seems a bit hig More

by Twoj238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam

Jul 24, 2026

Honda of Kenosha responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to us so we can speak directly, and we'll address your concerns in detail.

July 09, 2026

Dealership Rating
Employee Rating

Always a GREAT experience when it comes to all things HONDA OF KENOSHA! I appreciate the kindness, top tier customer service, friendly conversations, laughter, and the willingness of the staff to ensure More

by Princess Ervetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Honda of Kenosha responded

It’s great that you make the 50-minute drive and share laughs with our team. It’s wonderful that Nate, Trevor and Joe went the extra mile during your Honda HR-V service. Thank you for choosing us for your third Honda.

June 22, 2026

Dealership Rating
Employee Rating

Service writer was friendly and quick to greet us for our appointment. Job was on time and car was clean nice job More

by marjac52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

April 23, 2026

Dealership Rating
Employee Rating

Samual, the service advisor, was very helpful, kept me informed & worked with me on a critical repairs as well as outstanding recalls & scheduled maintenance, while my car was in. He coordinated a loaner More

by teresa.obrien66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Honda of Kenosha responded

It’s great to hear that Sam kept you informed throughout the critical repairs, recalls, and scheduled maintenance on your Honda. We’re glad the loaner arrangement worked well during the three-day work period and that the final cost stayed below the initial estimate. We appreciate the five-star rating and your confidence in our team.

April 21, 2026

Dealership Rating
Employee Rating

Very excellent customer service and very professional staff, they provide fast honest and high quality service,Kevin zatz explain every thing clearly and transparent about cost. More

by MALDUDISYED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Honda of Kenosha responded

It’s great to hear our team delivered fast, honest, and high quality service on your Honda Pilot. Kevin is pleased the cost details were clear and transparent. Thank you for sharing your experience.

1
...

Dealership Inventory (241 Vehicles)

used 2023 Honda CR-V car, priced at $28,629
2023 Honda CR-V
used
Radiant Red Metallic exterior
CVT
All-wheel Drive
used 2022 Chevrolet Silverado 1500 Limited car, priced at $29,161
2022 Chevrolet Silverado 1500 Limited
used
Northsky Blue Metallic exterior
Automatic
Four-wheel Drive
used 2025 Chevrolet Trax car, priced at $25,605
2025 Chevrolet Trax
used
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
used 2009 Jeep Wrangler Unlimited car, priced at $11,498
2009 Jeep Wrangler Unlimited
used
Sunburst Orange Pearlcoat exterior
Manual
Four-wheel Drive
used 2020 Subaru Crosstrek car, priced at $20,024
2020 Subaru Crosstrek
used
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2026 Honda Accord car, priced at $32,843
2026 Honda Accord
new
Platinum White exterior
CVT
Front-wheel Drive