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Sam Waddell

Overview Reviews (670) Inventory (378)

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Sam Waddell

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

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4.8

670 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Overview Reviews (670) Inventory (378)

Dealership Experience

5 yrs, 9 mos

4.8

670 Reviews

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670 Reviews of Sam Waddell

March 26, 2026

Dealership Rating

Employee Rating

Work was fairly priced, service writer was friendly, faculty very clean and comfortable. Highly recommend. faculty very clean and comfortable. Highly recommend. More

by MLeVan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Valente, Rodney Porter

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Mar 26, 2026 -

Honda of Kenosha responded

Thank you for recommending our service! We’re glad your Honda Ridgeline work was priced fairly, you found the service writer friendly, and the facility comfortable and spotless. We look forward to welcoming you back for your next service visit.

March 24, 2026

Dealership Rating

Employee Rating

Plenty of convenient times available for my oil change service. Check in process was quick and efficient. Vehicle was ready at the promised time. Waiting room area is comfortable. Toilets are spotlessly c service. Check in process was quick and efficient. Vehicle was ready at the promised time. Waiting room area is comfortable. Toilets are spotlessly clean. Vehicle was washed. More

by djlloyd_wi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 24, 2026 -

Honda of Kenosha responded

We appreciate you mentioning the convenient scheduling and efficient check in for your oil change. Sam and our service team are pleased your Honda was ready on time and that our clean waiting area and facilities added to your comfort. We look forward to your next service visit.

March 18, 2026

Dealership Rating

Employee Rating

Excellent service, quick tire replacement, professional team, smooth experience, highly recommend this dealership to everyone. team, smooth experience, highly recommend this dealership to everyone. More

by Ivette Camarano

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva, Kevin Zatz

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Mar 18, 2026 -

Honda of Kenosha responded

Delighted to hear our team delivered efficient tire replacement for your Honda Civic Hybrid. We appreciate your recommendation following such a seamless, professional service.

March 15, 2026

Dealership Rating

Employee Rating

They are really nice guys! We know that my car is in good hands . Keep doing that. And we appreciate you trust.. Thanks for your help. We know that my car is in good hands . Keep doing that. And we appreciate you trust.. Thanks for your help. More

by Jorge a sosa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 15, 2026 -

Honda of Kenosha responded

It’s wonderful to hear you feel confident entrusting your Honda CR-V to our team. Sam will be pleased to know his help made a difference. We appreciate your kind words and look forward to assisting you again.

March 08, 2026

Dealership Rating

Employee Rating

Rodney and Honda of Kenosha take great care of our vehicles. We the get the job done right. vehicles. We the get the job done right. More

by davidgo420

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rodney Porter, Kenny Abuhassan

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Mar 08, 2026 -

Honda of Kenosha responded

We’re grateful for the five-star rating and glad Rodney and our service team took great care of your Honda Civic Si. It’s rewarding to hear we got the job done right. Thank you for trusting us with your vehicle.

March 04, 2026

Dealership Rating

Employee Rating

I am a 3 time lessee, and the customer service in the sales department has always been above par. My salesman didn't pressure me, the managers worked hard to get me to the payment I needed and finance de sales department has always been above par. My salesman didn't pressure me, the managers worked hard to get me to the payment I needed and finance dept was fast, clear and efficient. Not to mention, the service department is always thorough and accommodating. Cashiers always greet you with a smile. More

by GinaH

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nate Haggerty, Amos Longanecker, Rodney Porter, David Schuch , Mousafa

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Mar 05, 2026 -

Honda of Kenosha responded

Thanks for leasing your third Honda CR-V. We’re glad our sales team offered a pressure-free experience, our managers and finance department kept things efficient, and our service team accommodated your needs each visit. It’s great to know our cashiers greet you warmly every time.

February 23, 2026

Dealership Rating

Employee Rating

Always a quick and reliable dealership to get my Honda pilot oil changed and other necessities with my vehicle. pilot oil changed and other necessities with my vehicle. More

by cwsnsk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Valente, Kevin Zatz

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Feb 23, 2026 -

Honda of Kenosha responded

It’s great to know our team delivers quick, dependable oil changes and maintenance for your Honda Pilot. Thank you for your continued trust in our service.

February 11, 2026

Dealership Rating

Employee Rating

When for an oil change! Rodney did a great job very professional and efficient! It’s always a great experience. Rodney did a great job very professional and efficient! It’s always a great experience. More

by vazquezroly847

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rodney Porter, Kevin Zatz , Anthony

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Feb 11, 2026 -

Honda of Kenosha responded

It’s fantastic to hear Rodney handled your Honda HR-V oil change so professionally and efficiently. We’re glad each visit feels smooth and reliable. Please let us know whenever you need anything else.

February 08, 2026

Dealership Rating

Employee Rating

Knew my car needed maintenance thanks to Joe for helping me figure out what needed fixing and what could wait.my car is running a lot smoother and they got rid of my mouse. me figure out what needed fixing and what could wait.my car is running a lot smoother and they got rid of my mouse. More

by tonyneathery

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva, Kevin Zatz

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Feb 08, 2026 -

Honda of Kenosha responded

We’re glad Joe helped you identify which Honda CR-V maintenance items required immediate attention and which could wait. It’s rewarding to know your vehicle is running smoother and the mouse issue was resolved. Thanks for the five-star rating!

January 21, 2026

Dealership Rating

Employee Rating

Went in for routine oil change and multipoint inspection. All done very quickly. Have used this dealership exclusively for my Honda maintenance. All done very quickly. Have used this dealership exclusively for my Honda maintenance. More

by dhfual767

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 22, 2026 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

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