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Sam Waddell

Overview Reviews (675) Inventory (270)

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Sam Waddell

Sam Waddell | Page 14

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

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4.8

675 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Overview Reviews (675) Inventory (270)

Dealership Experience

6 yrs, 1 mo

4.8

675 Reviews

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675 Reviews of Sam Waddell

January 01, 2025

Dealership Rating

Employee Rating

They even fixed the clock in my car that Mueller Honda refused to do and wanted to charge me $180.00 for diagnostic test when the clock broke when they had serviced the car. refused to do and wanted to charge me $180.00 for diagnostic test when the clock broke when they had serviced the car. More

by anglin2233

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 02, 2025 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again!

December 30, 2024

Dealership Rating

Employee Rating

Just as a returning customer we are very happy to get the same excellent service as we did the first time Thanks Roberto Sandoval same excellent service as we did the first time Thanks Roberto Sandoval More

by mr.rgarcia66

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen, Roberto Sandoval, Joe Valente, Rodney Porter, Martin Silva , Kevin Zatz

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Dec 31, 2024 -

Honda of Kenosha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Honda of Kenosha!

December 25, 2024

Dealership Rating

Employee Rating

That’s for help with my car on exlent conditions run good keep on good keep on good More

by aec2867

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 29, 2024 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 23, 2024

Dealership Rating

Employee Rating

There was some miscommunication from my previous visit which resulted in a huge inconvenience. My hope is that next time we bugs a better experience. which resulted in a huge inconvenience. My hope is that next time we bugs a better experience. More

by doriananderson24

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Other Employees Tagged: Todd Rohrssen, Joe Valente

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Dec 26, 2024 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 19, 2024

Dealership Rating

Employee Rating

Prompt service and comfortable waiting room. I service my Ridgeline there and it’s close and easy. I service my Ridgeline there and it’s close and easy. More

by bahlberg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 20, 2024 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 19, 2024

Dealership Rating

Employee Rating

Working with Sam is the best! He went through my car report and honestly discussed with me what my vehicle needed and what was recommended. He went through my car report and honestly discussed with me what my vehicle needed and what was recommended. More

by jskirk1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 20, 2024 -

Honda of Kenosha responded

We are very happy to hear that Sam provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 18, 2024

Dealership Rating

Employee Rating

Joe is an awesome car consultant, always welcoming and wealth of knowledge. Joe had helped me to stay on the top of maintenance of my car for quite some years now and I’m very thankful for all that he is wealth of knowledge. Joe had helped me to stay on the top of maintenance of my car for quite some years now and I’m very thankful for all that he is done for me! More

by smartnat1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva , Kevin Zatz

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Dec 20, 2024 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 16, 2024

Dealership Rating

Employee Rating

From purchasing to service we've only had the best experiences. Highly recommend this dealership! experiences. Highly recommend this dealership! More

by k-wiltjer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 16, 2024 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 13, 2024

Dealership Rating

Employee Rating

Everything was explained very well and done on time. I would highly recommend Jonda of Kenosha. I would highly recommend Jonda of Kenosha. More

by nancywagner1963

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Valente

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Dec 15, 2024 -

Honda of Kenosha responded

Thank you, Nancy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

December 11, 2024

Dealership Rating

Employee Rating

Service was communicated well, overall service was quickly done, waiting area was large enough to be comfortable and building was clean. quickly done, waiting area was large enough to be comfortable and building was clean. More

by wilmot_d

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 12, 2024 -

Honda of Kenosha responded

Wilmot, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

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