Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 15

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
675 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 1 mo

4.8

675 Reviews

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675 Reviews of Sam Waddell

December 08, 2024

Dealership Rating
Employee Rating

The fact that you guys fixed it and told me to drive it and when it wasn’t fixed, you said it’s broken because I drove it so it’s not under warranty complete xx. I wish I could give zero stars. More

by owenkbeaupre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 12, 2024

Honda of Kenosha responded

Owen, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 29, 2024

Dealership Rating
Employee Rating

The advisors always tell me what’s urgent and what can wait, which I appreciate. All are great about estimating time and giving me a ride or a loaner when it’s going to be a while. Everyone is friendly an More

by K8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter , Kevin Zatz

Dec 02, 2024

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

November 28, 2024

Dealership Rating
Employee Rating

Staff is always professional and kind. Service is quick and they communicate well. I’m glad I picked this Honda dealership. More

by Till
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 27, 2024

Dealership Rating
Employee Rating

Excellent service and work was done quickly and car returned promptly. Everything was explained to me. More

by los82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 25, 2024

Dealership Rating
Employee Rating

Fast service. Nice perk car washed. Service staff friendly and detail oriented. Great waiting area. More

by Shanti.Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 25, 2024

Dealership Rating
Employee Rating

Everyone at the dealership helps make the maintenance process smooth and I’m happy to return again in the future. More

by armiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Porter , Two of the shuttle drivers

Nov 26, 2024

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 25, 2024

Dealership Rating
Employee Rating

I was served in a timely and courteous manner. Sam was very polite and informative as to what service my automobile needed. I am very satisfied with the service of that I received. More

by laddybug61353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Honda of Kenosha responded

We are very happy to hear that Sam provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 25, 2024

Dealership Rating
Employee Rating

The dealership was great and so were the people there. They were polite and very helpful More

by bealholly76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2024

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 22, 2024

Dealership Rating
Employee Rating

Vehicle was delivered on time, very clean. Service advisor that I have is the best in the business, thanks! More

by Bradlessila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2024

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 21, 2024

Dealership Rating
Employee Rating

Did excellent job with diagnostics, they found a problem that I don't think I would have been able to figure out in my own even though I have working knowledge of the procedure and tools involved, they remo More

by rmphillips1985
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Nov 24, 2024

Honda of Kenosha responded

We appreciate your business and honest feedback. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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