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Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 36

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
675 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 1 mo

4.8

675 Reviews

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675 Reviews of Sam Waddell

June 07, 2023

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Employee Rating

Rodney was very helpful. We went in for an oil change but realized we needed to change our tires in order to be ready for our road trip (which was the next day). He was able More

by GABRIELAAVILA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva , JEREMIAH ROSE

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Jun 08, 2023

Honda of Kenosha responded

Gabriel, Thanks for sharing your thoughts about your experience with Honda of Kenosha. Rodney and our team appreciate your business and hope to see you again soon!

June 05, 2023

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Employee Rating

Very knowledgeable about vehicles and is always looking out for the customer. Amazing job on the service. More

by allama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Karmala Sutton, Joe Valente, Rodney Porter , Mike Semik

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Jun 05, 2023

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

June 04, 2023

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Employee Rating

I it eas a great experience take care at my care lo it was my baby tanks More

by benitovarv
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2023

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. Sam and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2023

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Employee Rating

Service man was a great help and appreciated his assistance on our honda needs. Thanks More

by amironhorse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2023

Honda of Kenosha responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

May 30, 2023

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Employee Rating

I am very happy go with my car in Honda and Kenosha Thank you Thank you Mr. Sam Wadley More

by lusia43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2023

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

May 27, 2023

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Employee Rating

Cost was WAY too much. they offered me 1200 to fix a misfire and 600 to fix the master switch which I already had replaced. Took it to another shop that did all the More

by gruchowfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva , JEREMIAH ROSE

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Jun 01, 2023

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 20, 2023

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Employee Rating

Sam and the service team are always very helpful and do a great job explaining the work that needs to be done. More

by murraykj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2023

Honda of Kenosha responded

Thank you for your kind words for Sam and our service team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

May 14, 2023

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Employee Rating

Excellent service and great attitudes and top notch hospitality. They bring meaning to you get what you pay for. More

by SQUIRLDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2023

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

May 14, 2023

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Employee Rating

I am confident bringing my Honda to this dealership. They are friendly and honest and do not try to sell me services I do not really need. I appreciate that. More

by lbouma583
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 14, 2023

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sam and our team, and we look forward to working with you again.

May 12, 2023

Dealership Rating
Employee Rating

Initially, there was some "confusion" with regards to what was Covered, or Not, with my EasyCare Honda Extended Warranty; but after some unnecessary discussions, HOK came thru for us! If they DIDN'T, More

by TheMaddBulldog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente

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May 12, 2023

TheMaddBulldog responded

THANX for coming thru for me! You've Retained our business... for now.

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