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Sam Waddell
Sam Waddell at Honda of Kenosha
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Sam Waddell | Page 3

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
444 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

3 yrs, 11 mos

4.8

444 Reviews

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444 Reviews of Sam Waddell

December 20, 2023

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Employee Rating

Always courteous upon every visit. Location is spotless. Reception is always so helpful when I call. More

by sterrence
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, JEREMIAH ROSE, Martin Silva, Kevin Zatz

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Dec 21, 2023

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 11, 2023

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Very well run operation. Appreciate being able to use a loaner car. A good experience. More

by gbpakrfan1
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Service Communication
Recommend Dealer
Yes
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Dec 11, 2023

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

November 29, 2023

Dealership Rating
Employee Rating

Honda of kenosha is a good dealership for service keep up the good work hok More

by o
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva, Kevin Zatz

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Nov 30, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

November 25, 2023

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Why do other people pick your vehicle out. I had one in mind. I can't afford a 38.000 car More

by cgaines1
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Recommend Dealer
Yes
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Nov 26, 2023

Honda of Kenosha responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 23, 2023

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Employee Rating

I went here for an oil change and they forgot to put oil back in the car! Good thing I checked or my engine would have seized! Avoid this dealership at all cost if you value your car!!! More

by Upset Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, JEREMIAH ROSE, Martin Silva, Kevin Zatz

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Nov 26, 2023

Honda of Kenosha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 22, 2023

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As always, excellent service and great work done in a timely manner. That is why I continue to use your facility. More

by sbflickla
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Workmanship
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Recommend Dealer
Yes
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Nov 23, 2023

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

November 20, 2023

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I enjoy the morning greeting, the professional approach and tone in a very genuine manner. Everyone demonstrates a willingness to provide a culture of “How can I help you.” More

by henrypettigrew8629
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Recommend Dealer
Yes
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Nov 21, 2023

Honda of Kenosha responded

Henry, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

November 14, 2023

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My service rep was very thorough. The waiting area is very clean and inviting. My car was serviced swiftly. More

by TLN
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Recommend Dealer
Yes
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Nov 14, 2023

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

November 13, 2023

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Professional, friendly and they make an effort to understand the customers. I have not taken my vehicle anywhere else.. More

by eddiependelsales44
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Karmala Sutton, Mike Semik, Amos Longanecker, Joe Valente, Rodney Porter, Martin Silva, Kevin Zatz

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Nov 14, 2023

Honda of Kenosha responded

Thank you for your business and this review, Eddie. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 12, 2023

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Service was quick and as expected. Waiting area was great for me to work while I waited. More

by sharris2911
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen

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Nov 12, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Todd, Sam, and our team had the opportunity to work with you, and we are thrilled that you found your service experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

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