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Sam Waddell
Sam Waddell at Honda of Kenosha

Sam Waddell | Page 43

Service Advisor

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.8
675 Reviews

I HAVE AN ARRAY OF SPECIAL SKILLS I HAVE LEARNED OVER A LIFETIME OF WORKING SERVICE. I CAN SAY THE ALPHABET BACKWARDS & TIE MY SHOES IN THE DARK.

Dealership Experience

6 yrs, 1 mo

4.8

675 Reviews

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675 Reviews of Sam Waddell

January 12, 2023

Dealership Rating
Employee Rating

Good communicators and honest about what work really needs to be done. They deliver on their promises. More

by thefurlys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

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Jan 14, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Joe and Sam had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

January 11, 2023

Dealership Rating
Employee Rating

My service guy in the very nice job of navigating warranty component of the maintenance issue. More

by jheimos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

January 10, 2023

Dealership Rating
Employee Rating

Honda of Kenosha has an exceptional service department! And is they only place I will take my Honda too. More

by k.ayala83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Wilson, Todd Rohrssen, Karmala Sutton, Amos Longanecker, Joe Valente, Rodney Porter, Martin Silva , JEREMIAH ROSE, Mike Semik

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Jan 11, 2023

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

January 06, 2023

Dealership Rating
Employee Rating

I was very happy with the help we received. We had information back quickly to help determine what was needed. We were able to decide if we would go forward with the repairs quickly. Only dow More

by ginatrz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 07, 2023

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

January 05, 2023

Dealership Rating
Employee Rating

Had to go back to get issues fixed after leaving. Seems like they did not rotate my tires even though I paid for it. Very disappointed More

by Cars1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 08, 2023

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 04, 2023

Dealership Rating
Employee Rating

Good service. time to get in and out was good. Gave a good report on what the car needed I'm the future. More

by jchappell123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente

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Jan 05, 2023

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 22, 2022

Dealership Rating
Employee Rating

The Service Department of HOK is consistently helpful in addressing my Honda vehicle's service needs and my concerns. More

by rmocz6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Valente, Rodney Porter

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Dec 26, 2022

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We look forward to working with you again.

December 21, 2022

Dealership Rating
Employee Rating

Rodney was a great help in getting my alignment finished quickly before the snow storm! More

by PrussianBleuCheeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva , JEREMIAH ROSE

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Dec 22, 2022

Honda of Kenosha responded

We are very happy to hear that Rodney and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2022

Dealership Rating
Employee Rating

Service was fast and included a car wash. Have purchased two cars from dealer with no problems. More

by cav1969.70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2022

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

December 19, 2022

Dealership Rating
Employee Rating

Great customer service and great work, they car washed my car and make me feel like home More

by marcoleon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Rohrssen, Joe Valente, Rodney Porter, Martin Silva , JEREMIAH ROSE

Report | Print
Dec 20, 2022

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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