I got blindsided with a 199 dollar charge for reading
check engine codes with no prior notice about this being a charge, usually everyone ive worked with is respectful and transparent on charges Im not s
check engine codes with no prior notice about this being a charge, usually everyone ive worked with is respectful and transparent on charges Im not sure what happened this time around
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by John Seay
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2026 -
Coastal Kia responded
Mr. Seay, thank you for speaking with our Service Consultant Sam Weisman regarding your concerns. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!
If a KIA service center could have a personality, Coastal
KIA would be known as smart, enthusiastic, customer-centered, honest, thorough, always on time, and on and on with words of praise. Sam Weisman is t
KIA would be known as smart, enthusiastic, customer-centered, honest, thorough, always on time, and on and on with words of praise. Sam Weisman is terrific. He looks at the whole picture, including my comfort and waiting time, and keeps my informed about my KIA's progress and costs. Really, could not be better.
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by HERBGANT
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2026 -
Coastal Kia responded
We love this! Thank you! Your kind compliments and high marks are greatly appreciated. We could not agree more, Sam Weisman is "terrific" and an ambassador for our customer service culture. We appreciate you trusting Coastal Kia with your automotive service needs.
We are here if you need anything. Thanks again!
The only issue is with this review app.
Im trying to give a high rating but this is the third time ive had to reset my password at the end.
Im trying to give a high rating but this is the third time ive had to reset my password at the end.
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by Mjjkid
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2026 -
Coastal Kia responded
We apologize for the inconvenience this app has caused. Thank you for the five star review! It was thoughtful of you to recognize so many of our team members individually. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!
Great communication.
Friendly staff. The concierge service that's provided was perfect when I didn't have a ride home once I dropped my car off.
Friendly staff. The concierge service that's provided was perfect when I didn't have a ride home once I dropped my car off.
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by MD
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2026 -
Coastal Kia responded
Thank you! We sincerely appreciate the five star review and gracious compliments. We are thrilled to hear you were able to take advantage of our free concierge service. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.
Very happy with the quality of their customer service.
My only complaint is they left my electric car at 10% battery so I had to hurry and find a charger… that was a little frustrating. But over all, happ
My only complaint is they left my electric car at 10% battery so I had to hurry and find a charger… that was a little frustrating. But over all, happy with the experience.
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by kt
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2026 -
Coastal Kia responded
Thank you for the five star review and helpful information. Our apologies for your battery level being so low when you picked up your vehicle. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.
The service time estimate was accurate and the waiting
space pleasant. The service attendant was professional and friendly, and took care of my car. The only downside is that I had to go to another place
space pleasant. The service attendant was professional and friendly, and took care of my car. The only downside is that I had to go to another place to get my car washed after traveling all the way from Oak Island.
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by David Sonnenfeld
Verified Customer
Verified Customer
Service Price Transparency
Jul 13, 2026 -
Coastal Kia responded
Thank you for the five star review and helpful feedback. It was kind of you to recognize our Service Consultant Sam Weisman with five stars. Sam is a true ambassador for our customer service culture. Please do not hesitate to reach out if you need us. Thanks again!
service department communication to the customers is
great. they always go over what needs to be done and explain it well
great. they always go over what needs to be done and explain it well
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by johnh21
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2026 -
Coastal Kia responded
Great news! Thank you for the five star service review. We love the feedback including, "they always go over what needs to be done and explain it well." Thank you for trusting Coastal Kia with your automotive service needs.
Sam Weisman has been my service rep for years and always
does an excellent job.
does an excellent job.
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by TONYFONTI
Verified Customer
Verified Customer
Service Price Transparency
Jul 07, 2026 -
Coastal Kia responded
Thank you for the five star review! It was thoughtful of you to mention our Service Director Sam Weisman by name. We appreciate your loyalty to Sam and to Coastal Kia as well. Sam is a true ambassador for our customer service culture. We appreciate the five star rating and gracious comments. Please do not hesitate to reach out if you need us. Thanks again!
Great services, Great customer services, and very
attentive to customer, always letting you know how everything is going
attentive to customer, always letting you know how everything is going
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by BEEUNIQUE32
Verified Customer
Verified Customer
Service Price Transparency
Jun 30, 2026 -
Coastal Kia responded
Great news! Thank you! We appreciate the five star Dealer Rater service review. It was thoughtful of you to tag so many of our service team members with such high marks. Thank you for trusting Coastal Kia with your automotive service needs.
I been coming to Coastal Kia for years now for my service
and any other needs for my vehicle. Top notch service advisors that make sure every need is addressed.
and any other needs for my vehicle. Top notch service advisors that make sure every need is addressed.
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by JEFREEMAN72
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2026 -
Coastal Kia responded
Thank you for your loyalty over the years. We truly appreciate the five star review and high marks for Sam Weisman. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs. Please do not hesitate to reach out if you need us.