Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
365 Reviews
5.0

365 Reviews

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365 Reviews of Samantha Masuguchi

July 17, 2025

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Employee Rating

Brought my car in and had great service in a timely manner. He was very kind. Thank you Cam More

by Ninaarredondo49
Recommend Dealer
Yes
Jul 17, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

July 10, 2025

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Best experience with servicing my vehicle. The pick up drop off was clutch, no interruption with my job, drivers were super friendly, video and online pmt are money, Samantha is always money. More

by Jaymes.roedl
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Gosch Ford Temecula responded

Jaymes, thank you so much for your kind words and for taking the time to leave us this wonderful service feedback! Jason Noble General Manager

July 10, 2025

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Very helpful and always willing to accommodate! Clean, neat everyone is willing to help get things done! ✔️ More

by Joel Sutton
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2025

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

July 09, 2025

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Took my truck in for some service work to be done and had a great experience. Everything was done in a timely manner and everyone was very thorough and polite. Very professional More

by BLOUNT5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Rachelle Long

Jul 09, 2025

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

July 01, 2025

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Samantha in the service department is truly the best she is friendly and super knowledgeable she kept me informed the whole time my vehicle was in service More

by Pricemark634
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 01, 2025

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

July 01, 2025

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Amazing service, she is always friendly! Will ask for her always. Great communication with car status! More

by Skelington
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 01, 2025

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

July 01, 2025

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No one loves having to take their car in for service but when you have a service writer like Samantha it make the whole process so much easier. I feel so important and welcomed as soon as I walk into the d More

by Johnk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kayla Price

Jul 01, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

July 01, 2025

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Just had my oil changed at the dealer. What a great crew they have there More

by ignacio
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

June 30, 2025

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Customer service was impeccable. Service technician Sam M. was hands down had the best customer care in the southern area. More

by Theguy87
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 30, 2025

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

June 30, 2025

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This place is amazing! The staff is friendly, knowledgeable, and honest. They fixed my car quickly. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

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