Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
372 Reviews
5.0

372 Reviews

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372 Reviews of Samantha Masuguchi

August 29, 2025

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Employee Rating

The dealership was clean and made me feel at home with their waiting area that supplied snacks and drinks More

by Escape owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster

Aug 29, 2025

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

August 28, 2025

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Im always happy with the service I receive. Oil changes are always super fast. I love that they keep you updated threw text and send you videos of what they are doing and when they are done. I More

by Joey Whitman
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Sean Castellon

Aug 29, 2025

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

August 27, 2025

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They quickly and efficiently diagnosed the issue with my car during a diagnostic check, leaving me pleasantly surprised. Their expertise and professionalism are truly commendable. Thank you Samantha:) More

by Brian
Service Price Transparency
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Recommend Dealer
Yes
Aug 27, 2025

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

August 26, 2025

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Samantha was great! Excellent people skills and efficient at her job. Will definitely recommend her. More

by walum
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Recommend Dealer
Yes
Aug 26, 2025

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

August 03, 2025

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They have always worked with us. They are very efficient and honest organization. They have never done anything that wasn't necessary to our vehicle. And we think Samantha is the gre More

by Penny
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Recommend Dealer
Yes
Aug 03, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

August 01, 2025

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Sam is the best! She always takes care of me and my car! I wouldn’t go anywhere else! More

by Lee
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2025

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

August 01, 2025

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Employee Rating

Chris provided exceptional service and really helped me out when i was in a time crunch. Thank you! More

by V_mazurenko
Recommend Dealer
Yes
Aug 01, 2025

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

August 01, 2025

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Employee Rating

Chris helped me out when my vehicle wouldn’t work the way I wanted it to and his colleagues were amazing as well More

by Escape owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Chris Vecchi

Aug 01, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

August 01, 2025

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were extremely quick and professional with my vehicles issue. They even got to it faster than I thought, their prices are the fairest by far, they are no nonsense when it comes to fixing your vehicles iss More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2025

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

July 17, 2025

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Employee Rating

Brought my car in and had great service in a timely manner. He was very kind. Thank you Cam More

by Ninaarredondo49
Recommend Dealer
Yes
Jul 17, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

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