Samantha Masuguchi

Samantha in the service department is truly the best she is friendly and super knowledgeable she kept me informed the whole time my vehicle was in service is friendly and super knowledgeable she kept me informed the whole time my vehicle was in service More

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Amazing service, she is always friendly! Will ask for her always. Great communication with car status! Will ask for her always. Great communication with car status! More

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No one loves having to take their car in for service but when you have a service writer like Samantha it make the whole process so much easier. I feel so important and welcomed as soon as I walk into the d when you have a service writer like Samantha it make the whole process so much easier. I feel so important and welcomed as soon as I walk into the dealership. Samantha keeps me update the entire time my car is in service. She IS THE REASON I keep coming back to this dealer for my service. More

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Just had my oil changed at the dealer. What a great crew they have there What a great crew they have there More

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Customer service was impeccable. Service technician Sam M. was hands down had the best customer care in the southern area. Service technician Sam M. was hands down had the best customer care in the southern area. More

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This place is amazing! The staff is friendly, knowledgeable, and honest. They fixed my car quickly. The staff is friendly, knowledgeable, and honest. They fixed my car quickly. More

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Excellent service! ! Quickly diagnosed my issue, great communication on what was needed and estimated time for repair. Actually got my vehicle back to me before that es ! Quickly diagnosed my issue, great communication on what was needed and estimated time for repair. Actually got my vehicle back to me before that estimated date for the work to be finished. More

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I love that Gosch Ford has the amazing service of Oil Changes for Educators! They are always so helpful and go above and beyond to assist. Changes for Educators! They are always so helpful and go above and beyond to assist. More

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I’ve had nothing but great service here, very friendly. Highly recommended to come to this dealership. Highly recommended to come to this dealership. More

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Samantha Has such excellent customer service. She is really friendly and deserves a raise. Never been here before but will definitely be back! She is really friendly and deserves a raise. Never been here before but will definitely be back! More

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