Samantha Masuguchi | Page 17

Gosch Ford in Temecula is my preferred dealership for all my car services. I’ve visited several other Ford dealerships in the past and unfortunately encountered attitudes suggesting that women don’t know how my car services. I’ve visited several other Ford dealerships in the past and unfortunately encountered attitudes suggesting that women don’t know how much about cars. However, every visit to Gosch Ford has been refreshingly different. Recently I was particularly impressed by experience with Samantha, my service advisor. It was so wonderful and reassuring to have a woman in service department. Samantha was absolutely awesome! From the moment I dropped off my car until the moment I picked it up, she maintained excellent communication, actively listened to my concerns, and offered thoughtful recommendations. The entire staff consistently makes me feel welcomed and valued, but Samantha truly stood out during my most recent visit. I deeply appreciate their commitment to excellent customer service and their respect for ALL customers knowledge and needs. Highly recommended Gosch Ford Temecula, especially Samantha in the service department! More

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We always receive excellent service from Samantha. She is knowledgeable and always willing to help. She is knowledgeable and always willing to help. More

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Great service and friendly staff! Sam is always my go to! Fast efficient and very honest. Highly recommend this dealer! Sam is always my go to! Fast efficient and very honest. Highly recommend this dealer! More

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Chris is my guy. He goes above and beyond to make sure my vehicle is done as fast as possible. He goes above and beyond to make sure my vehicle is done as fast as possible. More

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The service at Gosh Ford is friendly and Cameron really has a great attitude on life. It’s so nice to bring my car in and have certainty that I know it’s been taken care of and I know that it’ll be a quick has a great attitude on life. It’s so nice to bring my car in and have certainty that I know it’s been taken care of and I know that it’ll be a quick turnaround till I pick it up. You guys have the service department nailed and doing a great job. More

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Samantha, Rachelle and team are fantastic! We wouldn't dream of bringing our cars of anywhere else. They'll do maintenance on any make or model! We wouldn't dream of bringing our cars of anywhere else. They'll do maintenance on any make or model! More

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Kenn and Sammy were nice and got the job done quickly and efficiently. Thank you. efficiently. Thank you. More

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The staff is always attentive and helpful, they never disappoint ! Totally professional in their services ! Thank you for your service guys !!!!! disappoint ! Totally professional in their services ! Thank you for your service guys !!!!! More

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Great people, Samantha was great, schedulers and mechanics. Customer service lounge and bathrooms very clean. mechanics. Customer service lounge and bathrooms very clean. More

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I had excellent service today from the Temecula Gosch Ford team. A special thank you to Samantha Masuguchi for all her help and great care. Ford team. A special thank you to Samantha Masuguchi for all her help and great care. More

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