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Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 18

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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4.9
490 Reviews
4.9

490 Reviews

Write a Review

490 Reviews of Samantha Masuguchi

March 05, 2025

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Employee Rating

Have two vehicles I always take them to her ones a 2023 F150 and the other one is a 2017 Ford Escape if I have any issues I take it to her she just tells me what the problem is we get it done right away th More

by Hamlin#11
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Recommend Dealer
Yes
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Mar 05, 2025

Gosch Ford Temecula responded

Hamlin, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Samantha here at Gosch Ford Temecula. Jason Noble General Manager

March 04, 2025

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Samantha was wonderful and efficient! Very thankful for service department. Thank you all for your time. More

by jefmel24
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Recommend Dealer
Yes
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Mar 04, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Samantha and our team, and we look forward to working with you again. Jason Noble General Manager

March 04, 2025

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Been having my fusion serviced there since 2018, couldnt be happier. Always been satisfied with everthing there. More

by Gary L Tune
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Recommend Dealer
Yes
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Mar 04, 2025

Gosch Ford Temecula responded

Thanks, Gary, for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

February 28, 2025

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Sam and Chris are the greatest in the service dept, Sam is knowledgeable beyond belief, she’s kind, caring and she deserves a raise! I have been working with her for 10 years, only reason I make my vehicle More

by dtolkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Chris Vecchi, Raymond Quintero, Rigo Arechiga Larios , Kayla Price

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Mar 02, 2025

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

February 28, 2025

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Sam was great she hooked us up with a quick and thorough service, endlessly thankful More

by Tj
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Recommend Dealer
Yes
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Feb 28, 2025

Gosch Ford Temecula responded

Thank you so much, TJ, for your excellent review! We are so glad that Samantha had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

February 27, 2025

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They were friendly and efficient. They made sure that I was satisfied with my service. More

by Mreneefreiberg
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Joseph Britton, Raymond Quintero, Daniel Mantel, Rigo Arechiga Larios, Viktor Mazurenko, Sean Castellon, Ramphis Martinez

Print
Feb 27, 2025

Gosch Ford Temecula responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula. We look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

February 26, 2025

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Samantha and Gosch Ford have always been good to me and my family. From service to body shop to the parts department. Great service and good people More

by rjb613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Rachelle Long, Carlos Lopez, Daniel Mantel

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Feb 27, 2025

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear that Samantha and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

February 26, 2025

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Employee Rating

Great service and great communication Samantha always takes great care of me and my car I will not take my car any place else More

by Pricemark634
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Print
Feb 27, 2025

Gosch Ford Temecula responded

We are very happy to hear that Samantha provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jason Noble General Manager

February 26, 2025

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Employee Rating

Working with Samantha Masuguchi Is always a great experience she keeps me well informed about my cars progress. More

by amaurymacareno
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 27, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Samantha was able to help, and we hope to see you again! Jason Noble General Manager

February 26, 2025

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Employee Rating

Samantha is always great. Service was prompt and complete. Would definitely recommend this Ford Dealership More

by Lizmerrillhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 26, 2025

Gosch Ford Temecula responded

Thanks, Liz, for sharing about your experience with Samantha here at Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

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