Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
369 Reviews
5.0

369 Reviews

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369 Reviews of Samantha Masuguchi

August 03, 2025

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Employee Rating

They have always worked with us. They are very efficient and honest organization. They have never done anything that wasn't necessary to our vehicle. And we think Samantha is the gre More

by Penny
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 03, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

August 01, 2025

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Sam is the best! She always takes care of me and my car! I wouldn’t go anywhere else! More

by Lee
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 01, 2025

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

August 01, 2025

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Chris provided exceptional service and really helped me out when i was in a time crunch. Thank you! More

by V_mazurenko
Recommend Dealer
Yes
Aug 01, 2025

Gosch Ford Temecula responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

August 01, 2025

Dealership Rating
Employee Rating

Chris helped me out when my vehicle wouldn’t work the way I wanted it to and his colleagues were amazing as well More

by Escape owner
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Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Chris Vecchi

Aug 01, 2025

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jason Noble General Manager

August 01, 2025

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were extremely quick and professional with my vehicles issue. They even got to it faster than I thought, their prices are the fairest by far, they are no nonsense when it comes to fixing your vehicles iss More

by Brian
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2025

Gosch Ford Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

July 17, 2025

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Employee Rating

Brought my car in and had great service in a timely manner. He was very kind. Thank you Cam More

by Ninaarredondo49
Recommend Dealer
Yes
Jul 17, 2025

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

July 10, 2025

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Very helpful and always willing to accommodate! Clean, neat everyone is willing to help get things done! ✔️ More

by Joel Sutton
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2025

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

July 10, 2025

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Best experience with servicing my vehicle. The pick up drop off was clutch, no interruption with my job, drivers were super friendly, video and online pmt are money, Samantha is always money. More

by Jaymes.roedl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Gosch Ford Temecula responded

Jaymes, thank you so much for your kind words and for taking the time to leave us this wonderful service feedback! Jason Noble General Manager

July 09, 2025

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Employee Rating

Took my truck in for some service work to be done and had a great experience. Everything was done in a timely manner and everyone was very thorough and polite. Very professional More

by BLOUNT5
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Rachelle Long

Jul 09, 2025

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

July 01, 2025

Dealership Rating
Employee Rating

Samantha in the service department is truly the best she is friendly and super knowledgeable she kept me informed the whole time my vehicle was in service More

by Pricemark634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Gosch Ford Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gosch Ford Temecula to be a positive one. Please don't hesitate to reach out if you need anything else. Jason Noble General Manager

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