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Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 34

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
452 Reviews
5.0

452 Reviews

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452 Reviews of Samantha Masuguchi

January 19, 2022

Dealership Rating
Employee Rating

This crew is always professional and courteous of my time. Nick and Chris have been my reps. They are great. I appreciate their hard work especially during the pandemic. The Temecula location is highly More

by JasonB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Vecchi , Nick Adkison

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Jan 19, 2022

Gosch Ford Temecula responded

Thank you for your business and this review, Jason. We're happy to hear Nick and Chris have been able to serve you and consistently demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

January 16, 2022

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Employee Rating

The sales and service at Gosch Ford Temecula is awesome. Shout out to Rachelle for the best customer experience for sales and service. Overall the dealership is the best! More

by ford_tech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble, Chas Sudol, Kenn Olson, Rachelle Long, Chris Vecchi, Joseph Britton, Raymond Quintero , James Davidson, Noah Santourian

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Jan 18, 2022

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Rachelle was able to help, and we hope to see you again! Jason Noble General Manager

January 15, 2022

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Employee Rating

Samantha is always always very efficient, attentive, a great communicator and makes sure everything is done correctly. Shes amazing! More

by cploudre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jan 16, 2022

Gosch Ford Temecula responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Gosch Ford Temecula are glad to have you as a customer. Jason Noble General Manager

January 12, 2022

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Employee Rating

Samantha is such an amazing gal to work with, always trying to make the experience good! More

by Guat121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 12, 2022

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Samantha and our team met your expectations. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

December 17, 2021

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Employee Rating

Awesome service, great turn around time and follow thru. Always an easy and pleasant experience every time. More

by ryan0661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Foster, Kenn Olson, Rachelle Long, Chris Vecchi, Joseph Britton, Raymond Quintero , Nick Adkison, Edwards Jones, Trevor Schultz

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Dec 20, 2021

Gosch Ford Temecula responded

Ryan, Thanks for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

December 09, 2021

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Employee Rating

My service writer went the extra mile and did an amazing job, helping me through the whole process! Thanks again!!! More

by crawfish28ty
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Dec 09, 2021

Gosch Ford Temecula responded

Thank you for sharing your thoughts about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

December 01, 2021

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Employee Rating

The service is great. Was able to get all service required done in a short time More

by rromback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Adkison

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Dec 01, 2021

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gosch Ford Temecula. Jason Noble General Manager

November 26, 2021

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Employee Rating

This dealership is always super attentive and gets you in and out quick. Whenever we have any questions about anything they always give us answers in a timely manner while being in the loop and informed abou More

by Ary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson , Brisa Quintero, Trevor Schultz

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Nov 26, 2021

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

November 23, 2021

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Employee Rating

Honestly one of the best customer service experiences I have ever encountered. Ed was so helpful and timely on getting our explorer done. Def love this place! More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Adkison, Edwards Jones, Trevor Schultz

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Nov 24, 2021

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with Ed here at Gosch Ford Temecula. We appreciate your business, Nick, and hope to see you again soon! Jason Noble General Manager

November 23, 2021

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Employee Rating

Chris was amazing!! My vehicle was in and out fast as a whip! Washed, and the manager rachelle even helped me! Red Carpet treatment. You guys rule More

by Phillip marlowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Rachelle Long, Chris Vecchi, Alysea Geraths, Robert Celaya, Randy Cornmesser, Alexandra Fleek, Raymond Quintero , Bill Coats

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Nov 23, 2021

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris and our team here at Gosch Ford Temecula. Jason Noble General Manager

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