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Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 33

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
449 Reviews
5.0

449 Reviews

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449 Reviews of Samantha Masuguchi

April 01, 2022

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Employee Rating

Thank you Samantha in service for always going over and beyond to make sure my car and myself are taken care of. I truly appreciate you and your team’s kindness. Thank you again for today. More

by sherysegarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 01, 2022

Gosch Ford Temecula responded

Sheryse, Thank you for the kind words for our service department! Samantha and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

March 17, 2022

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Employee Rating

Sam was extremely professional and fast. She was able to get my vehicle in and out before promised. More

by pnewman7610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 18, 2022

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

March 17, 2022

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Employee Rating

Samantha was communicative, responsive, professional, and provided exceptional customer service. She was also fast and efficient… More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 18, 2022

Gosch Ford Temecula responded

David, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Samantha delivered such a great experience! Jason Noble General Manager

March 17, 2022

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Employee Rating

Very through and very accommodating. Not much to improve on that I can think of. More

by Jcicigolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 18, 2022

Gosch Ford Temecula responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Temecula! Jason Noble General Manager

February 18, 2022

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Employee Rating

Samantha was great. She was recommended by a friend and she was fast, efficient, and on top of everything. Will be using her as my service advisor from here on out. More

by pnewman7610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Toves

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Feb 20, 2022

Gosch Ford Temecula responded

It's great to hear that Samantha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

February 07, 2022

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Employee Rating

The service was friendly it would be nice if your coffee machine would have been working More

by Smkdog38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 07, 2022

Gosch Ford Temecula responded

It's great to hear that you had an overall positive experience. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your input. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

January 19, 2022

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Employee Rating

Samantha was a great service advisor. Very knowledgeable, friendly, complimentary. She did a great job More

by Theguy87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 20, 2022

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Samantha and our team here at Gosch Ford Temecula. Jason Noble General Manager

January 19, 2022

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Employee Rating

This crew is always professional and courteous of my time. Nick and Chris have been my reps. They are great. I appreciate their hard work especially during the pandemic. The Temecula location is highly More

by JasonB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Vecchi , Nick Adkison

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Jan 19, 2022

Gosch Ford Temecula responded

Thank you for your business and this review, Jason. We're happy to hear Nick and Chris have been able to serve you and consistently demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

January 16, 2022

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Employee Rating

The sales and service at Gosch Ford Temecula is awesome. Shout out to Rachelle for the best customer experience for sales and service. Overall the dealership is the best! More

by ford_tech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Noble, Chas Sudol, Kenn Olson, Rachelle Long, Chris Vecchi, Joseph Britton, Raymond Quintero , James Davidson, Noah Santourian

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Jan 18, 2022

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad Rachelle was able to help, and we hope to see you again! Jason Noble General Manager

January 15, 2022

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Employee Rating

Samantha is always always very efficient, attentive, a great communicator and makes sure everything is done correctly. Shes amazing! More

by cploudre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 16, 2022

Gosch Ford Temecula responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Gosch Ford Temecula are glad to have you as a customer. Jason Noble General Manager

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