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Samantha Masuguchi
Samantha Masuguchi at Gosch Ford Temecula

Samantha Masuguchi | Page 33

Service Advisor

Gosch Ford Temecula

26895 Ynez Road
Temecula, CA 92591

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5.0
452 Reviews
5.0

452 Reviews

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452 Reviews of Samantha Masuguchi

April 17, 2022

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Employee Rating

Samantha is efficient, knowledgeable, and a great communicator. If feel like I have someone looking out for my, and my car's, best interest. Thank you Samantha! More

by Debbie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Apr 18, 2022

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us, Debbie. We work hard to make sure our guests have an exceptional experience. We will share your comments with Samantha and our team, and we look forward to working with you again. Jason Noble General Manager

April 16, 2022

Dealership Rating
Employee Rating

Terry McDowell was fantasticand helpful. Everyone was friendly and helpful. Fast buying experience. Great team More

by Bmussro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terry McDowell

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Apr 18, 2022

Gosch Ford Temecula responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Terry and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jason Noble General Manager

April 08, 2022

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Employee Rating

The service that I experienced at Gosch Ford was excellent from beginning to end. I was beyond appreciative that they offer teachers a free oil change and a loaner car for the day. Everyone I encoun More

by tcubbedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 11, 2022

Gosch Ford Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gosch Ford Temecula, we look forward to having you as one of our valued customers for many more years to come! Jason Noble General Manager

April 01, 2022

Dealership Rating
Employee Rating

Thank you Samantha in service for always going over and beyond to make sure my car and myself are taken care of. I truly appreciate you and your team’s kindness. Thank you again for today. More

by sherysegarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 01, 2022

Gosch Ford Temecula responded

Sheryse, Thank you for the kind words for our service department! Samantha and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jason Noble General Manager

March 17, 2022

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Employee Rating

Sam was extremely professional and fast. She was able to get my vehicle in and out before promised. More

by pnewman7610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 18, 2022

Gosch Ford Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gosch Ford Temecula. Jason Noble General Manager

March 17, 2022

Dealership Rating
Employee Rating

Samantha was communicative, responsive, professional, and provided exceptional customer service. She was also fast and efficient… More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 18, 2022

Gosch Ford Temecula responded

David, thank you for taking the time to share your thoughts on working with our team. We're glad to hear Samantha delivered such a great experience! Jason Noble General Manager

March 17, 2022

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Employee Rating

Very through and very accommodating. Not much to improve on that I can think of. More

by Jcicigolf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 18, 2022

Gosch Ford Temecula responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gosch Ford Temecula! Jason Noble General Manager

February 18, 2022

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Employee Rating

Samantha was great. She was recommended by a friend and she was fast, efficient, and on top of everything. Will be using her as my service advisor from here on out. More

by pnewman7610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Toves

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Feb 20, 2022

Gosch Ford Temecula responded

It's great to hear that Samantha was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gosch Ford Temecula! Jason Noble General Manager

February 07, 2022

Dealership Rating
Employee Rating

The service was friendly it would be nice if your coffee machine would have been working More

by Smkdog38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Feb 07, 2022

Gosch Ford Temecula responded

It's great to hear that you had an overall positive experience. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your input. Thank you for choosing Gosch Ford Temecula! Jason Noble General Manager

January 19, 2022

Dealership Rating
Employee Rating

Samantha was a great service advisor. Very knowledgeable, friendly, complimentary. She did a great job More

by Theguy87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jan 20, 2022

Gosch Ford Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Samantha and our team here at Gosch Ford Temecula. Jason Noble General Manager

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