Sandy Morcos

Misrepresenting the vehicle I purchased. Stated it had Range Rover extended warranty it didn’t. State it had the start/stop engine it didn’t. Now I’m waiting on my taxes to be paid in w hitch I requested Range Rover extended warranty it didn’t. State it had the start/stop engine it didn’t. Now I’m waiting on my taxes to be paid in w hitch I requested it to be overnight it didn’t More

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Danny was very patient and committed to understanding our vehicle needs. Highly recommend his expertise. vehicle needs. Highly recommend his expertise. More

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I had the best experience buying a car from out of state. The main reason would be the sales rep, David Baldovin. He was one of the best reps I've ever dealt with purchasing anything. He is a true profession The main reason would be the sales rep, David Baldovin. He was one of the best reps I've ever dealt with purchasing anything. He is a true professional and a great person. I would recommend asking for him anytime you're at Sam Pack's Five Star Ford in Carrollton. The finance team was also great, but David deserves a raise. More

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Great experience Jared Wingard was great and worked with my schedule when viewing. Alexandra with accessories and Sandy with finance were great working with also. my schedule when viewing. Alexandra with accessories and Sandy with finance were great working with also. More

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Danny is almost family. My family and I have been purchasing cars from him for several years. Always courteous, friendly and down to earth. I always know I'm going to get the best deal. He makes pu purchasing cars from him for several years. Always courteous, friendly and down to earth. I always know I'm going to get the best deal. He makes purchasing a car a great experience. Thank you, Danny. More

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I got a 2017 Ford Fusion. I was given several options but loved the Fusion. They procesd was smooth, simple and easy! I would recommend them to everyone I know. Thank you all. loved the Fusion. They procesd was smooth, simple and easy! I would recommend them to everyone I know. Thank you all. More

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Jared was excellent! Polite and contained a wealth of knowledge. Went into detail of the benefits, not just the features, to see what fits me best. knowledge. Went into detail of the benefits, not just the features, to see what fits me best. More

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Danny Forsee was my salesman & was super helpful! He got me into a 2015 Ford Fusion with no credit & a small down payment! I had to wait a few days to pick my car up but he made sure to keep in contact with me into a 2015 Ford Fusion with no credit & a small down payment! I had to wait a few days to pick my car up but he made sure to keep in contact with me & didn’t leave me in the dark wondering what was going on with my car. Awesome honest salesman! 😁😁 More

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I just purchased a 2020 Ford F-150 from Sam Pack in Carrollton. I was introduced to my salesman Danny Forsee by Alex Sagcal. Danny was a consummate professional. He allowed me to drive several differen Carrollton. I was introduced to my salesman Danny Forsee by Alex Sagcal. Danny was a consummate professional. He allowed me to drive several different trim options and when I settled on the trim they didn’t have my preferred color in stock. Danny went to work and found my Truck at another dealership. The negotiation process was easy and straightforward (basically no-haggle pricing). Sandy in the finance department was easy to work with and was not super pushy with upselling. Finally, I spent time with Joseph and he guided me through all the features of my new truck and set up my phone too! I am confident in my purchase and will travel to see Danny at Sam Pack for my future purchases. More

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This dealership is the best I've ever had the pleasure of doing business with. I called Danny on 11/19/2020 and told him my situation. He immediately let me know what vehicles they had that were in my target doing business with. I called Danny on 11/19/2020 and told him my situation. He immediately let me know what vehicles they had that were in my targeted price range. Within 20 minutes he called me back to let me know my options. I live 6 hours away, no vehicle to drive up to view what he had. I trusted him to test drive the vehicle I chose. He test drove the vehicle for me and I was confident in his choice. I told him my situation. He told me what paperwork I would need to get the car and exactly how much I would need. He even got the dealership to drop the price. I recently lost my job, so there's no way I could get a loan. Decided on a cash car. I found a friend to dive me up to the dealership. When I got to the dealership the vehicle was washed, full tank of gas and the vehicle was just like he said it was. Since I had another 6 hour drive I couldn't stay long. I also want to commend your Finance Manager, Sandy Morcos. She was such a delight to work with. Very polite and had me done in 10 minutes. I will definitely tell all my family and friends about their awesome service and professionalism. I can see why Danny and the rest of the dealership has won so many awards. More

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