"very personal service"
- Bob McHale
was treated extremely well by my salesperson Sarah Britney. she made sure that all our needs were met and that the process was seamless. thx!!
"Mercedes for a first car? No problem. "
Sarah and Kelly were very patient and prompt on their communication with me and Mercedes to get my application approved. Love how the new car is presented when you come to pick it up. Very swift and clean service over all.
"Nice folks made it easy"
My salesperson at this dealership was pleasant and knowledgeable. The waiting area is nice and refreshments are provided while you wait. Overall it was a good buying experience. Note:This photo is not of me.... not sure who it is. Looks like my car but the person is not me (thank goodness because I am much less attractive). Anyway, love my car and hope to have a long relationship with Sears Auto.
"Best Stress Free Car Buying Experience"
Sears knows what they’re doing when it comes to cars. They are so helpful and so efficient. They stay focused on what’s best for you. No comparison to other dealerships.
"Awesome. Great team! Excellent experience. "
I am very pleased in all aspects of my experience at Sears Imports/Mercedes Benz. The team was great - friendly, efficient, knowledgeable, helpful. Very impressed.
Sarah Britney and Aaron Schoenack were so great to work with! Made the car buying experience an enjoyable one. Would absolutely work with both again!
"My First Mercedes"
Had a great experience (thanks to all). Sarah was great from beginning to end. Courteous in advance in setting up the appointment and professional and efficient when we were at the dealership. Appreciated the straight forward professionalism and efficient process (personally don’t want to spend more time than I have to).
"Great Service. Great Car. "
Sarah was very patient and communicative throughout my entire process of searching for the right car. Once I decided to pull the trigger, her and the whole staff moved quickly as I had a flight to catch the day I purchased. Love the car!
"Couldn’t be bettrr"
Sarah Britney was just great: she worked to find the car I was looking for and was straightforward and dealt honestly. It was a quick, easy, “no b.s.” transaction. Couldn’t have been better.
As to the vehicle, this is the second I’ve owned The first was an M Class and it was a great vehicle. The 2020 GLE is an absolutely outstanding update of that vehicle. The user interface is intuitive and really doesn’t have a steep learning curve, but in terms of function there’s nothing to wish for: it’s all here. It too could not be better.
Sarah was very professional, knowledgeable and warm. Good experience for second time purchase with this dealer. No pressure and willing to show everything I asked to see.
"Sarah gave me a Magnificent Worldclass experience!"
In the world of cars & luxury, the very first thing is that you pursue is special detail orientated service.
When Sarah Britney helped me she qualified to the highest standards & professionalism that I have ever seen in my 77 years. She is a very good listener, polite & her product knowledge is second to none.
I have never been treated like this in several automobile purchases, but Sarah met her mark & stood out among the very best.
Also the whole staff at sears auto imports was very friendly & helpful, they even had a gentleman named Logan helped me with the technical things that I was not able to do. Kelly from finance was very easygoing & extremely pleasant to work with.
Thankyou to a wonderful establishment, also to Sarah Britney for treating me like a king!
you have a customer for life.