Saul Turcios
Saul Turcios at Universal Mitsubishi

Saul Turcios | Page 7

Sales Consultant

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.8
132 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

23 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.8

132 Reviews

Write a Review

132 Reviews of Saul Turcios

January 13, 2024

Dealership Rating
Employee Rating

Saul and Tiki were just wonderful to work with. Had been going back and forth with Tiki for a few months as I was navigating whether it was time to buy. Her patience paid off because when I was rea More

by andyprediletto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

November 26, 2023

Dealership Rating
Employee Rating

Bougth a Outlander on 11/25/2023 exelent service and friendly staff.They are very knowledgeable. Prices are transparent and no hidden fees and there is no package requqrements to buy, everything is opti More

by NUNEHAKOBYAN73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 21, 2023

Dealership Rating
Employee Rating

All the staff are so nice, professional and friendly. I have been there for almost a week and every time I get in, I was welcomed and everybody did their best to help me. Bobby was great and professional More

by Pouria Hamdan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 18, 2023

Dealership Rating
Employee Rating

What a smooth and professional experience from start to finish!! Special thanks to Tiki, Saul, Carlos and Bobby…they all exemplify Excellent Service and I appreciated all of them very much during my purcha More

by GINAESTRADA717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bobby Gharibian, Carlos De La Luz , Tiki

October 01, 2023

Dealership Rating
Employee Rating

The staff and our dealer was very resourceful, friendly, helpful, honest, energetic, kind and easy to communicate with. Dealership is very clean and modern with their technology. The car is beautiful and lo More

by vrejtolmajian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zakk Kim, Bobby Gharibian, JC Gonzalez, Carlos De La Luz , Patrick Carroll, Stephanie Viteri, Nick Zohrabi

August 29, 2023

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Employee Rating

Pressured me into signing contract without letting me read through and never gave me a copy of receipt for the APR interest rates. I have good credit and I’m got a huge interest rate. Never let me negoti More

by marcusgaye13
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Tiki N, Armen Yagubyan

Sep 05, 2023

Universal Mitsubishi responded

Hello Marcus, I appreciate you expressing the sentiments of your experience. I must say I'm slightly puzzled. You appeared to be extremely satisfied thru out your visit. I'll gladly make myself available if you'd like to discuss your experience any further. We do not pressure anyone to do anything they are uncomfortable with. There's often a miss perception when it comes to interest rates. We, as a dealer, do not dictate an APR, banks determine your APR based on Credit profile, history and lastly score. You are always at liberty to find your own financing, you are not obligated to the terms our lenders offered. As far as pricing, we market a slogan throughout our website "100% TRANSPARENCY...NO GIMMICKS...NO ADD-Ons" this insures you are getting our best price up front without the need to uncomfortably haggle. Although I feel we handled everything professionally, I sincerely apologize your having remorse. As I said at the beginning, I'll happily sit with you and go over your transaction to go over any questions you may have. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

August 25, 2023

Dealership Rating
Employee Rating

I was happy until I received a letter telling me my credit was rejected! I had paid CASH for my car. The manager seemed to feel the letter was not a big deal. To ME, it was a big deal! How can you pay More

by Deleneortega64
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Carlos De La Luz

Sep 03, 2023

Universal Mitsubishi responded

My deepest apology, know there was no ill intent and we accept all responsibility for any miss communication. Injoy your lovely car, but more importantly, again our apologies. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

July 01, 2023

Dealership Rating
Employee Rating

Exelent service. ..Tike she is the best....good dealership..to purchase a new car....I love mitsubishi brand....most amazing cars More

by Sergioher2266
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Zakk Kim, Bobby Gharibian, JC Gonzalez, Carlos De La Luz , Patrick Carroll, Stephanie Viteri, Nick Zohrabi

Jul 05, 2023

Universal Mitsubishi responded

Thank you.... So much. It's rewarding to read someone's joy for their Mitsubishi and their shopping experience. Enjoy it for many years to come. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

June 02, 2023

Dealership Rating
Employee Rating

My overall experience with this Dealership was excellent. The staff are very warm and professional, and provides the same level of professionalism even after the customer stepped out of the dealership and n More

by givtnx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Bobby Gharibian, JC Gonzalez , Ivan Pastushenko

Jun 16, 2023

Universal Mitsubishi responded

Thank you for sharing your experince and 5 Star review. Know that we'll always be here to help with anything you need. Stay safe, Carlos De La Luz General Sales Manager Universal Mitsubishi carlos@universalmitsubishi.com

May 29, 2023

Dealership Rating
Employee Rating

Everyone was professional and once they saw my credit score was good I was welcomed with open arms.. especially when I presented my down payment. I have no regrets More

by Jwayne2k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Zakk Kim, Bobby Gharibian, JC Gonzalez, Carlos De La Luz , Patrick Carroll, Stephanie Viteri, Nick Zohrabi

Jun 16, 2023

Universal Mitsubishi responded

Anymore down payment.......???? :) I'm glad you had a pleasent satisfied experience. Thank you for chosing Universal Mitsubishi. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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