Scott Brooks

From my first contact with Ashley through to the end purchase, the experiance was great. Communication from Ashley was always prompt and accurate, and after arriving at the dealership was immediatly gre purchase, the experiance was great. Communication from Ashley was always prompt and accurate, and after arriving at the dealership was immediatly greeted and shown the vehicle I was interested in. There was plenty of time to review and no pressure to purchase. Ashley was very informative and knowledgeable about features, options and build of the X7 model. Michael gave me a thourough overview of all the functions and helped setup everything. When it came time to purchase, Zach was personable and quickly explained all optional products, making the paperwork a quick and pleasant experiance. Before leaving, Scott took the time to meet me and ask about the experiance, completing the great time I had there. I highly recommend utilizing Ashley and team, what an outstanding crew, a big thank you to all for making it a great day! More

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Christina is always FANTASTIC! ATTENTIVE! I ordered a new BMW and had many extra items added and changed from the factory. Christina went above and beyond getting everything done b ATTENTIVE! I ordered a new BMW and had many extra items added and changed from the factory. Christina went above and beyond getting everything done before delivery of my new vehicle! Sent me many updates on the status and am very pleased I chose BMW of Fort Wayne and I'm fortunate to have worked with Christina! Christina and the others at BMW of Fort Wayne made the new vehicle purchase a pleasure! Thank You Christina! Very Well Done! More

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Our experience was top rate from beginning to end. We have purchased several vehicles from this dealer and our always pleased with our sales experience and service dept. We have purchased several vehicles from this dealer and our always pleased with our sales experience and service dept. More

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Great dealership and very helpful with buying my new Bmw that I was able to special order. that I was able to special order. More

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The team went above and beyond to ensure that we were satisfied! The customer service was amazing. satisfied! The customer service was amazing. More

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They were amazing to work with! They made the process super simple and worked with me!! They had patience and understanding and i left with a great car! They made the process super simple and worked with me!! They had patience and understanding and i left with a great car! More

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We recently purchased a car as a surprise graduation gift for our daughter, and the experience was nothing short of amazing — all thanks to Ashley and the incredible team at the dealership. From the start for our daughter, and the experience was nothing short of amazing — all thanks to Ashley and the incredible team at the dealership. From the start, Ashley was kind, attentive, and truly a joy to work with. She helped my father (my daughter’s grandpa) and me find the perfect car, understanding that this was a meaningful and emotional gift. What really set this experience apart, though, was the extraordinary care and flexibility the team showed. Since graduation day was still weeks away, they graciously stored the car for us until we were ready to present it. That level of service and accommodation meant the world to our family. When the big day finally came, the car was spotless and ready to go — and the look on our daughter’s face was unforgettable. Ashley went above and beyond every step of the way. If you’re looking for someone who combines professionalism with a truly personal touch, Ashley is the one to ask for. This was more than a car purchase — it was a memory in the making, and we’re so grateful. More

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Christina was great! She was helpful, responsive, and pleasant. She would get back to me in good time with answers. Never had to chase her down for an answer. Just a grea She was helpful, responsive, and pleasant. She would get back to me in good time with answers. Never had to chase her down for an answer. Just a great experience all around. More

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Ashley was a great help for my family when we were deciding on our next new vehicle. She was patient, kind and very knowledgeable about the cars that we drove. I would highly recommend her, the financ deciding on our next new vehicle. She was patient, kind and very knowledgeable about the cars that we drove. I would highly recommend her, the finance team and Scott for all they did. More

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Great experience, best car dealership I've dealt with. Very knowledgeable, polite and prompt. Thanks very much. Very knowledgeable, polite and prompt. Thanks very much. More

by IMALPASS Verified Customer Verified Customer

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