Scott Burk | Page 23

Team was awesome, courteous & repectful, even washed my car. Made sure everything was right with my vehicle, very important in Ohio winters. They would be highly recommended car. Made sure everything was right with my vehicle, very important in Ohio winters. They would be highly recommended More

by sweet16theoz Verified Customer Verified Customer

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Efficient !dependable! and excellent service !The Efficient !dependable! and excellent service ! The service team covers all aspects of the service needed to maintain your vehicle I would recommend Efficient !dependable! and excellent service ! The service team covers all aspects of the service needed to maintain your vehicle I would recommend Klaben Fords service to anyone who owns Fords vehicles More

by Kallgoodster Verified Customer Verified Customer

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The staff were all very nice. The facility was clean and well distanced. Only took an hour. My car looked very clean once they were done and it is running well. well distanced. Only took an hour. My car looked very clean once they were done and it is running well. More

by GABMAT0108 Verified Customer Verified Customer

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Our family has bought 10+ vehicles from Klaben Ford/Lincoln over the past several years. Their dedicated staff is truly professional in all aspects....from sales to service and all points in betw Ford/Lincoln over the past several years. Their dedicated staff is truly professional in all aspects....from sales to service and all points in between. More

by Bob Verified Customer Verified Customer

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Great People, Great Service Department, Did what they said they would do, called to confirm what diagnosis was, fixed in a timely manner and Easy to Work with! said they would do, called to confirm what diagnosis was, fixed in a timely manner and Easy to Work with! More

by A1HI Verified Customer Verified Customer

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Worst car shopping experience I have ever had. I found the car I was after and told my sales man about my pre-approval from my bank. That was dismissed and the car was financed through their own internal the car I was after and told my sales man about my pre-approval from my bank. That was dismissed and the car was financed through their own internal financing. Was told they were keeping a key incase the had to repo the car. Secondly they wanted five reference to contact for my loan. Completely embarrassing to have to explain to my family that I bought a car. I am absolutely disgusted with how that happened. After talking to a rep from auto loan they told me they did not need a key. That enraged me. I am beyond dissatisfied with klaben ford and how this sale went down. They were only interested in what made them the most money on the sale. The service department is klabens only saving grace. I took my 08 mkz to have the transmission looked at. John handled that, scott handled the new car I just bought. After owning the car 24hours it stopped blowing air. xxxxxxto the service guys who were up front and clear about what was happening. More

by barbutesjs Verified Customer Verified Customer

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Third car bought at Klaben and there sales and service department are top not notch. I recommend if you are looking for a deal, shop Klaben. department are top not notch. I recommend if you are looking for a deal, shop Klaben. More

by wheezie45 Verified Customer Verified Customer

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Needed an oil change for me 2018 Ecosport. Wait time was just enough for me to walk into the showroom and lease a 2020 Escape was just enough for me to walk into the showroom and lease a 2020 Escape More

by TWOMALTESEMAMA Verified Customer Verified Customer

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The service technicians were very nice and did the repair correctly. When the wrong parts came in for the repair Scott made sure that we had a rental car available to us while waiting for the correct parts t correctly. When the wrong parts came in for the repair Scott made sure that we had a rental car available to us while waiting for the correct parts to come in. More

by Colleen Verified Customer Verified Customer

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Your team is always great. Sales and service are top notch. Have bought four cars from this dealership and will be back when its time for next purchase. notch. Have bought four cars from this dealership and will be back when its time for next purchase. More

by TSCHUBERT0 Verified Customer Verified Customer

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