Scott Fritts
Scott Fritts at Lou Fusz Ford

Scott Fritts | Page 2

Parts

Lou Fusz Ford

2 Caprice Drive
Chesterfield, MO 63005

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38 Reviews
not yet
rated

38 Reviews

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38 Reviews of Scott Fritts

January 08, 2023

Dealership Rating
Employee Rating

Loved the convenience of the shuttle taking me to and from work while my car was repaired!! More

by Alyssa.n.lewis331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Stocks , Kevin Montagne

Jan 09, 2023

Lou Fusz Ford responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

September 15, 2022

Dealership Rating
Employee Rating

As always, Rick did a fantastic job from write up to finish, I would highly recommend! There’s no one else I would trust my truck with, always the best service! More

by six4theblues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bijan Porshahidy, Jamie Stocks , Bryan Anderson, Jason Catlin, Abigail Fox, Cory Laneman, Kevin Montagne

Sep 19, 2022

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 05, 2022

Dealership Rating
Employee Rating

The service department and parts department are awesome and easy to work with. They always get me taken care of. Rick in service and Scott in parts are the best. More

by Ssggfritts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Lou Fusz Ford responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

July 23, 2022

Dealership Rating
Employee Rating

Very helpful in setting up follow up appointment, very helpful on addressing other matter that needed to be sddressed More

by jvheinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2022

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

July 21, 2022

Dealership Rating
Employee Rating

They were terrible. They don’t know service about the cars they sell. No one answers the phone or empties full voice mail box. I called 5 times and the service manager n More

by mvhastings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jamie Stocks , Kevin Montagne

Jul 25, 2022

Lou Fusz Ford responded

Thank you for bringing this to our attention. We hope to resolve this issue with you, and we will be passing your message along to our management team.

July 14, 2022

Dealership Rating
Employee Rating

First class service and with a top notch staff,. Thank you ,service rep Rick Dana. More

by TimDaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Stocks , Kevin Montagne, John Stahl

Jul 15, 2022

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We look forward to seeing you in our store again.

June 21, 2022

Dealership Rating
Employee Rating

Rick is the best service advisor,keeps you informed. Had my vehicle in and done while I waited. More

by markw6235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoeflinger, Jerry Paule, Jamie Stocks , Paul Huch, Jeff Ream, John Stahl

Jun 22, 2022

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

April 25, 2022

Dealership Rating
Employee Rating

Fast and courteous. Waiting room was a little too warm. Overall easy experience. Wish they could wash the car there jnstead of going to a separate car wash More

by elizabethschweppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2022

Lou Fusz Ford responded

We appreciate you as our customer. We are happy to serve you and we look forward to serving you in our store again!

April 08, 2022

Dealership Rating
Employee Rating

Brandon was terrific. He got my car repaired quickly and was very friendly and helpful. More

by Ssggfritts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Stocks

Apr 11, 2022

Lou Fusz Ford responded

We appreciate you! We are happy to hear about your great experience with our store and we hope to see you in again!

April 01, 2022

Dealership Rating
Employee Rating

This Lou fuse service is great they are qualified, and certified most of all treat there customers with integrity!.. More

by Phyllisbursey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heidi Hoffman , Bryan Anderson, Jason Catlin, Brandon Drazic, Jordan Guizar-Lopez, Jordan Lima, Kevin Montagne

Apr 04, 2022

Lou Fusz Ford responded

Thank you! Please let us know how we can give you a five-star experience next time!

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