Scott Nelson | Page 2

Buying a new car can be a harrowing experience, but working with Logan and the Groove crew was actually enjoyable! Highly recommend it! working with Logan and the Groove crew was actually enjoyable! Highly recommend it! More

by jwmarx47 Verified Customer Verified Customer

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Pretty decent experience except that the Accord was not detailed before purchase. I think the previous owner kept it relatively clean and it was "wiped down" but it was definitely not detailed. Also not detailed before purchase. I think the previous owner kept it relatively clean and it was "wiped down" but it was definitely not detailed. Also not entirely sure what the warranty covers More

by mnelan22 Verified Customer Verified Customer

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Pleasant and efficient dealership sales staff. Would definitely recommend Groove Subaru and their team for a wonderful buying experience. (Alexandra deserves 6 stars and a pay raise.) Would definitely recommend Groove Subaru and their team for a wonderful buying experience. (Alexandra deserves 6 stars and a pay raise.) More

by gbenson3 Verified Customer Verified Customer

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Very clean and professional. Adrian met me at the door. Had the vehicles I was interested in ready. Will gladly get another car from Groove in the future Adrian met me at the door. Had the vehicles I was interested in ready. Will gladly get another car from Groove in the future More

by ruwhitehead15 Verified Customer Verified Customer

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I had an excellent experience buying my first car here! The first person I contacted (Ryan Powers) kept in touch with me off the clock to make sure I got taken care of, and everyone else who worked with me The first person I contacted (Ryan Powers) kept in touch with me off the clock to make sure I got taken care of, and everyone else who worked with me (Sergio, Esteban, Grace, and Mr. Nelson) was very friendly, honest, and flexible. I spent 3 hours at the dealership and Sergio was very patient. When the prices all added up and I couldn't afford it after all, he worked with the numbers to give me a better deal - I was honored they applied a military discount no questions asked even though I was buying a used vehicle. Everyone I spoke with was very patriotic, having either served in the military or had family members who did, and their military-friendliness was a plus to purchasing there. The car was in great condition and the detailing was fine - they did a terrible smeary job on the mirrors and windshield so I'll have to clean those better but not a big deal, everything else seemed well done. I was very pleased to find my unicorn car and to work with such wonderful people for a great first car-buying experience. More

by rnd1231 Verified Customer Verified Customer

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Great experience leasing a new car. The dealership was clean and everyone was professional! Highly recommend! The dealership was clean and everyone was professional! Highly recommend! More

by ACF Verified Customer Verified Customer

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They have a great customer service at Groove Subaru dealerhhip down on Broadway in Englewood. dealerhhip down on Broadway in Englewood. More

by shamat1954 Verified Customer Verified Customer

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The communication from the dealership has been exceptionally poor regarding when my vehicle will be delivered. I've been told several times that I'd be contacted by both Sergio and Scott which h exceptionally poor regarding when my vehicle will be delivered. I've been told several times that I'd be contacted by both Sergio and Scott which hasn't been the case. I've had to call, email and text numerous times to find out why my vehicle still isn't ready for pick up a week after I purchased it. Promises, promises and more promises and still nothing! More

by thomson1970 Verified Customer Verified Customer

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ADrian was not only professional. But very helpful and friendly! I cannot say enough good things about him. I will highly recommend him to anyone i know in the market for a car. I e But very helpful and friendly! I cannot say enough good things about him. I will highly recommend him to anyone i know in the market for a car. I especially appreciate that he delivered the car to my home. More

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Everyone at the dealership was very welcoming and nice. Esteban was our fantastic sales person and was not pushy at all. The manager was super friendly and nice and they all made you feel right at home. Th Esteban was our fantastic sales person and was not pushy at all. The manager was super friendly and nice and they all made you feel right at home. Their prices are good and they're willing to work with you on what you want or need in a vehicle. Would definitely recommend this dealership if you're looking to buy a Subaru. More

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