Scott Reid | Page 13

Certified Pre-owned purchase Dealership facilities are clean and comfortable. Rob, the salesperson, was kind and attentive. Overall, I had a good experience. However, I did not li Dealership facilities are clean and comfortable. Rob, the salesperson, was kind and attentive. Overall, I had a good experience. However, I did not like the sarcasm that Scott Reid (one of the managers) used when we were negotiating a trade over the internet. He said “I figure what the heck, let’s make customer happy”; and in another conversation “it was the beginning of the month and I’m a gambler”. Arrogance is dispensable in any type of business. Besides that, how serious can a gambler be when trying to close a real deal? Rob didn’t have the floor mats and promised to send them to me... still waiting. More

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Smooth Transaction My wife and I looked at a used vehicle and our Salesperson, (Simon), was very helpful and did not apply any pressure at all. I went back 3 days later My wife and I looked at a used vehicle and our Salesperson, (Simon), was very helpful and did not apply any pressure at all. I went back 3 days later and within 30 minutes the deal was done. The transaction was completed the next day. The paperwork process was smooth and efficient. More

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Phenomenal My husband and I’s experience in quality and service alike with Jaguar Land Rover of Fort Myers was beyond any expectations set ahead of time. Profess My husband and I’s experience in quality and service alike with Jaguar Land Rover of Fort Myers was beyond any expectations set ahead of time. Professional AND personal no other dealership we’ve found serves these areas better. Samantha, Dan, & Scott were patient with us, never pressured us, & walked us through every concern & fear with ease. Highly recommend this dealership for the quality, genuine staff, & phenomenal service given. Not just Samantha but all the staff make sure you feel number one priority. If your looking for a long term relationship and all the above qualities with a dealer, turn no other place then Jaguar Land Rover of Fort Myers. More

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Wonderful experience, No hassling. It was a pleasure working with Samantha, she got straight to the point on the issues we requested. FINALLY someone in the Auto sales field who treat It was a pleasure working with Samantha, she got straight to the point on the issues we requested. FINALLY someone in the Auto sales field who treated us as customer should be, Professional, Courtesy, and listened to my Wife's concerns, questions and answered with no run around. Plus no going to some other manager to get approval, who then steps in and confuses and hassles you over the deal. (Our resent Local dealer experience) Everything discussed with her before we decided to make the trip was as is, no changes, no surprises. We drove an hour and half, would drive further to get this type of quality salesmanship. Trust us, Samantha and the team we interacted with will be HIGHLY RECOMMENDED to anyone we know who is looking to purchase a vehicle. More

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very nice Ryan was very helpful, thank you for no hassle experience He attended on every aspect quickly. Everyone in dealership was very helpful. Good job guys Ryan was very helpful, thank you for no hassle experience He attended on every aspect quickly. Everyone in dealership was very helpful. Good job guys More

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2018 Range Rover Sport purchase Wonderful experience from start to finish. Rob B, Scott R, Morgan K and Brent K all VERY knowledgeable, professional and helpful. For what is more typ Wonderful experience from start to finish. Rob B, Scott R, Morgan K and Brent K all VERY knowledgeable, professional and helpful. For what is more typically a very stressful, even painful experience (buying a new car)---this was quite the opposite. Confident that my experience with service in the months/years ahead will be equally satisfying. Mike M More

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Simon was quick, honest, and friendly!! On a Saturday morning, we were greeted at the door by Simon. We went in knowing which car we wanted to see and he immediately got us into it for a tes On a Saturday morning, we were greeted at the door by Simon. We went in knowing which car we wanted to see and he immediately got us into it for a test drive. During the test drive he answered any and all questions about the car, but didn't just talk to us about the car. He took the time to get to know us a bit and ask us about ourselves while sharing some of his own story. Once we sat down to talk numbers he was very honest and told us that his goal was to make it quick and painless. He definitely accomplished this goal. He worked to get us a great deal and made it the fastest car buying experience we have ever had. It never felt like we were getting the run around from anyone there. They were all incredibly nice, professional, and helpful. We highly recommend Jaguar of Fort Myers and definitely recommend Simon! More

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Great experience We purchased a used vehicle here and the entire process went very smoothly. Eric Muller was our salesman and I would definitely use him again and also We purchased a used vehicle here and the entire process went very smoothly. Eric Muller was our salesman and I would definitely use him again and also refer him. Would also like to mention Scott Reid, the general manager on what an outstanding dealership this is. I am extremely happy with my new vehicle. More

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Fun, friendly, Professional Automobile purchase experience! I've had good purchase experiences, this one was exceptional! My first contact was with Rob Beauchesne when I was in to do some initial research o I've had good purchase experiences, this one was exceptional! My first contact was with Rob Beauchesne when I was in to do some initial research on the new Jaguar F-Pace. We discussed my wife and my needs and previous experience with our Audi Q5's. It was a great initial visit where I got plenty of information and was also introduced to the Land Rover offerings. The next visit was for test driving which was where we talked about the buying experience and where Rob mentioned it should be fun. I couldn't agree more, and he sure did make it fun. I never felt pressured to make a decision, and was always offered what I needed to help make the decision. When I came back later that day with my wife to have her drive, Rob was tied up with another guest, so he hooked us up with Derek, who took us out to try the Jaguar and the new 2018 Range Rover Velar, well my wife loved the Velar (and so did I, I had asked Rob to impress me with a Velar as I had never driven a range rover, needless to say he exceeded my expectations). We were offered a very good price on the Velar and picked it up the next day. We couldn't have been happier with the experience and vehicle.. I love this idea of having fun while buying a new car! More

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Phenomenol service I am buying my second car from Samantha & Scott. They follow up, follow thru on every promise & confirm all of my reasons for working with LR Ft Myers I am buying my second car from Samantha & Scott. They follow up, follow thru on every promise & confirm all of my reasons for working with LR Ft Myers. Terrific client service! I love working with Samantha. More

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