Scott Rockett | Page 10

Very time efficient and explained things in an easy manner. Friendly too! The waiting area was very clean manner. Friendly too! The waiting area was very clean More

by KTOWNSEND1 Verified Customer Verified Customer

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Very polite and professional. Will always go back to them for service on my car. Will always go back to them for service on my car. More

by SER319 Verified Customer Verified Customer

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The service was completed in a timely manner. I was updated throughout the appointment on the progress. I was updated throughout the appointment on the progress. More

by GRIF5811 Verified Customer Verified Customer

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Very professional and efficient. Took care of details and made my visit pleasant and successful. Took care of details and made my visit pleasant and successful. More

by JBAGS Verified Customer Verified Customer

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So far, this is my favorite dealership ever! They are trustworthy, and provide good customer service. They are trustworthy, and provide good customer service. More

by LQUINN Verified Customer Verified Customer

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Scott is very personable and knowledgeable. He had the technicians check two additional items I'd requested, besides the recall items Everything looked good on the car, so he recommended I tr He had the technicians check two additional items I'd requested, besides the recall items Everything looked good on the car, so he recommended I try a couple of things with our home garage opener and it worked. So, thanks Scott! More

by STAGGERWOMAN Verified Customer Verified Customer

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Very helpful and friendly staff. Even though they were busy, they were able to get my car done before the end of the day. Even though they were busy, they were able to get my car done before the end of the day. More

by MIRANDAHONEYCUTT Verified Customer Verified Customer

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Always a pleasure! Awsome shop and super nice folks. Waiting area is top shelf! Thank you! Awsome shop and super nice folks. Waiting area is top shelf! Thank you! More

by AXTHOMSON5 Verified Customer Verified Customer

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I've had to take the same issue to the service department multiple times over the last few years. The issue is a grinding noise when starting. They've replaced the same part twice then replaced the part and multiple times over the last few years. The issue is a grinding noise when starting. They've replaced the same part twice then replaced the part and the timing chain. Each time, it exceeeds $1k. In addition, I went in for a tire rotation and they only rotated two tires. I know this because I had rim scrapes on the right side (front and back). After the rotation, the tires with the scrapes were on the back. Also, I've asked to stop receiving the nonstop courtesy calls each time I get one. The keep following up until you answer. Most of the time, they're while I'm at work. They refuse to listen. At this point, I've swapped one Honda out for another brand and about to swap the second. I've spent over $100k at this dealership and it's done nothing but get worse over the past 3 years. More

by NETWEBDAVE Verified Customer Verified Customer

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I was quite late to my oil change appointment, but everyone generously waved their hand and provided top tier service. I felt valued, and appreciated the customer service. everyone generously waved their hand and provided top tier service. I felt valued, and appreciated the customer service. More

by JENNAJACKSON916 Verified Customer Verified Customer

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