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Scott Rockett
Scott Rockett at Shottenkirk Honda of Huntsville

Scott Rockett | Page 11

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
229 Reviews
4.9

229 Reviews

Write a Review

229 Reviews of Scott Rockett

July 23, 2024

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Employee Rating

Sami was excellent about the problem I was having and seemed as though he was part of the troubleshooting of the infotainment system. He took the time to learn what was going on and how to fix it. He d More

by Rex Howett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Craig, Micah Daniels, Sami Boustani

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Jul 23, 2024

Shottenkirk Honda of Huntsville responded

Thank you, Rex! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sami met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

July 23, 2024

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Employee Rating

They are always courteous. They have always on time getting my service work on my car done. Thanks keep up the great work!!! More

by PJ_BCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Villalobos

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Jul 23, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your very kind review. Scott, Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Huntsville.

July 20, 2024

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Employee Rating

Every time I have been there everyone is so nice. It is really a great trustworthy place to do business! More

by TERRILH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Hicklen

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Jul 21, 2024

Shottenkirk Honda of Huntsville responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

July 01, 2024

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Employee Rating

Good employee who does a good job. Always goes out of his way to make sure your experience is pleasant. More

by MRMORGAN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, JR Reynolds, Justin Gibbs, Sami Boustani

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Jul 01, 2024

Shottenkirk Honda of Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Huntsville!

June 22, 2024

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Employee Rating

Dealer charges 3% fee if you use your credit card - be careful nothing under $500 More

by XWAYLEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

June 15, 2024

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Employee Rating

Repaired flat tire. Personnel were courteous. Waiting area had coffee and snacks. Work completed in timely manner. More

by STANP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, JR Reynolds, Justin Gibbs

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Jun 17, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 15, 2024

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Employee Rating

Scott has been my service advisor for many years. He is great to work with!! More

by STEWARTANDSHIRLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2024

Shottenkirk Honda of Huntsville responded

Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you for choosing Shottenkirk Honda of Huntsville, we look forward to having you as a valued customer for many years to come!

June 15, 2024

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Employee Rating

Excellent customer service. Well taken care of from beginning to end. Will definitely be back. More

by TONYTURNER1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner

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Jun 17, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

June 15, 2024

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Employee Rating

Great service nice and courteous and really helpful with any problem that happens to come about. More

by KEVIN.GREEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2024

Shottenkirk Honda of Huntsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 13, 2024

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Employee Rating

Prompt, competent service, whether routine or emergency! Scott Rockett is the best in the business! More

by MENTAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda of Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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