Scott Rockett | Page 11

Very professional and efficient. Took care of details and made my visit pleasant and successful. Took care of details and made my visit pleasant and successful. More

by JBAGS Verified Customer Verified Customer

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So far, this is my favorite dealership ever! They are trustworthy, and provide good customer service. They are trustworthy, and provide good customer service. More

by LQUINN Verified Customer Verified Customer

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Scott is very personable and knowledgeable. He had the technicians check two additional items I'd requested, besides the recall items Everything looked good on the car, so he recommended I tr He had the technicians check two additional items I'd requested, besides the recall items Everything looked good on the car, so he recommended I try a couple of things with our home garage opener and it worked. So, thanks Scott! More

by STAGGERWOMAN Verified Customer Verified Customer

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Very helpful and friendly staff. Even though they were busy, they were able to get my car done before the end of the day. Even though they were busy, they were able to get my car done before the end of the day. More

by MIRANDAHONEYCUTT Verified Customer Verified Customer

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Always a pleasure! Awsome shop and super nice folks. Waiting area is top shelf! Thank you! Awsome shop and super nice folks. Waiting area is top shelf! Thank you! More

by AXTHOMSON5 Verified Customer Verified Customer

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I've had to take the same issue to the service department multiple times over the last few years. The issue is a grinding noise when starting. They've replaced the same part twice then replaced the part and multiple times over the last few years. The issue is a grinding noise when starting. They've replaced the same part twice then replaced the part and the timing chain. Each time, it exceeeds $1k. In addition, I went in for a tire rotation and they only rotated two tires. I know this because I had rim scrapes on the right side (front and back). After the rotation, the tires with the scrapes were on the back. Also, I've asked to stop receiving the nonstop courtesy calls each time I get one. The keep following up until you answer. Most of the time, they're while I'm at work. They refuse to listen. At this point, I've swapped one Honda out for another brand and about to swap the second. I've spent over $100k at this dealership and it's done nothing but get worse over the past 3 years. More

by NETWEBDAVE Verified Customer Verified Customer

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I was quite late to my oil change appointment, but everyone generously waved their hand and provided top tier service. I felt valued, and appreciated the customer service. everyone generously waved their hand and provided top tier service. I felt valued, and appreciated the customer service. More

by JENNAJACKSON916 Verified Customer Verified Customer

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Sami was excellent about the problem I was having and seemed as though he was part of the troubleshooting of the infotainment system. He took the time to learn what was going on and how to fix it. He d seemed as though he was part of the troubleshooting of the infotainment system. He took the time to learn what was going on and how to fix it. He didn't give up just because the initial diagnostic seemed fine. He listened to what I described and was able to recreate the problem. This is why I have bought and serviced my cars at this dealership. They care about fixing what is wrong. More

by Rex Howett Verified Customer Verified Customer

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They are always courteous. They have always on time getting my service work on my car done. Thanks keep up the great work!!! They have always on time getting my service work on my car done. Thanks keep up the great work!!! More

by PJ_BCM Verified Customer Verified Customer

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Every time I have been there everyone is so nice. It is really a great trustworthy place to do business! It is really a great trustworthy place to do business! More

by TERRILH50 Verified Customer Verified Customer

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