Scott Rockett | Page 12

Only place I go to get my car serviced. Scott is amazing at his job and very helpful. Scott is amazing at his job and very helpful. More

by SUNSAF926 Verified Customer Verified Customer

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Top notch service! My service advisor treated me exceptional and did everything he said he would do. My service advisor treated me exceptional and did everything he said he would do. More

by MVSCHOENIG Verified Customer Verified Customer

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Went in for an oil change and tire rotation, service advisor said it would be an hour. I waited at the dealer and on the hour they were done. Excellent service. advisor said it would be an hour. I waited at the dealer and on the hour they were done. Excellent service. More

by d2ullaart93 Verified Customer Verified Customer

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Had a bad steering column and it took 77 days for the parts to arrive from Honda - Shame on Honda!!!! Scott was great during the whole miserable wait - We really like our Honda and they put us in another parts to arrive from Honda - Shame on Honda!!!! Scott was great during the whole miserable wait - We really like our Honda and they put us in another brand during the verrrrryyyy looooonnnngggg Wait and it was subpar. Shottenkirk and Scott treated us very well and kept us up to date on the progress. Once Honda shipped the part(did I tell you it was 77 days), Scott and Shottenkirk jumped right on the install and we had our car back. Great dealer and service rep experience - Honda needs to step up their game. No consideration for the extended wait, no contact directly from Honda Corp - really dropped the ball on this one. Even Ford treated me better(and I no longer buy Fords!!!!) All in all Great dealer and service Rep, Bad experience from Honda...... Kinda Bummed in Madison AL. BillC More

by BILLCOLLINS Verified Customer Verified Customer

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Representatives were friendly and attentive. Service was completed in a timely manner and all needs were met. Service was completed in a timely manner and all needs were met. More

by MUSIC.TEACHER3 Verified Customer Verified Customer

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Scott did a really great job letting me know what was going on and dealing with my insurance. going on and dealing with my insurance. More

by BELLCREIGH Verified Customer Verified Customer

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I had a great experience with the friendly staff and nice facilities. Thanks Again! If the oil changes could be a lil quicker that would be nice. facilities. Thanks Again! If the oil changes could be a lil quicker that would be nice. More

by GOODMANELIAH Verified Customer Verified Customer

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The Sercice department is extremely informative, helpful, and focused on customer service. The vehicle service was same day. and focused on customer service. The vehicle service was same day. More

by WILLYTSIMPSON Verified Customer Verified Customer

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Always provide excellent service. Very efficient. The entire staff throughout the facility are always very helpful. Very efficient. The entire staff throughout the facility are always very helpful. More

by ATKINSGC Verified Customer Verified Customer

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Prompt, efficient and professional. We are always pleased with the service here above and beyond our experience with other dealers. Would have been nice to have had a head's up about t We are always pleased with the service here above and beyond our experience with other dealers. Would have been nice to have had a head's up about the newly imposed 3% service card for credit card usage as I would have brought my checkbook to the appointment. Thanks for everything. We will be back soon. More

by SYDNEY. Verified Customer Verified Customer

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