Scott Rockett | Page 4

-Took care of me quickly, was in and out much sooner than expected and everyone was helpful and courteous. than expected and everyone was helpful and courteous. More

by RESTAFFORD12 Verified Customer Verified Customer

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Love shottenkirk Honda great customer service always let you know about your vehicle and the cost you know about your vehicle and the cost More

by HELENAJONES510 Verified Customer Verified Customer

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When I spoke with Scott about the issues I was having with my pilot he listened and took great notes and treated me with respect and ensured that I was taken care of. He kept me informed every step of th with my pilot he listened and took great notes and treated me with respect and ensured that I was taken care of. He kept me informed every step of the process and was extremely helpful. Thank you! More

by CNSKAY Verified Customer Verified Customer

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Ridiculous to charge a fee to use your credit card or atm card for service Compared to their competitors they mark up proces 2-3x more with the same level of service it’s outrageous card for service Compared to their competitors they mark up proces 2-3x more with the same level of service it’s outrageous More

by SEUN782002 Verified Customer Verified Customer

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Scott Rocket goes above and beyond to assist customers. Always the best service rep and it's truly appreciated. Always the best service rep and it's truly appreciated. More

by GLDOWNS Verified Customer Verified Customer

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Change over from technician was not smooth. Previous technician did not give update on car to new tech. Price of ordered part was not disclosed until I got to the service area. Recommendati Previous technician did not give update on car to new tech. Price of ordered part was not disclosed until I got to the service area. Recommendation: If multiple techs have to work on car then there should be a smooth transition of information as to what is required. If parts have to be ordered then a courtesy call with price would be great, so that the customer can plan accordingly. More

by PDAVIS1120 Verified Customer Verified Customer

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Resolved the issue in a very timely period and inspected vehicle for any other issues vehicle for any other issues More

by RMCOBB1 Verified Customer Verified Customer

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Very friendly and professional staff. Easy to make appointment. In and out with an hour. Easy to make appointment. In and out with an hour. More

by KWALL711 Verified Customer Verified Customer

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GREAT service, as always! They were quick to diagnose my vehicle's problem and just as fast on making the necessary repairs; I highly recommend!! They were quick to diagnose my vehicle's problem and just as fast on making the necessary repairs; I highly recommend!! More

by JAMES.S.CASPER Verified Customer Verified Customer

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Scott Rockett is one of the main reasons our family continues to purchase new Hondas at this dealer. Your Service manager is very important when you own a vehicle and when you trust your service manag continues to purchase new Hondas at this dealer. Your Service manager is very important when you own a vehicle and when you trust your service manager it is an ongoing relationship for three generations of our family. Thanks Scott R. More

by KHKH Verified Customer Verified Customer

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