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Scott Rockett
Scott Rockett at Shottenkirk Honda of Huntsville

Scott Rockett | Page 3

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.9
110 Reviews
4.9

110 Reviews

Write a Review

110 Reviews of Scott Rockett

April 03, 2024

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Scott is always a pleasure to deal with and always takes care of our van’s needs!! Your waiting rooms are very nice and it’skind of you to provide drinks and snacks. More

by LARELLS278
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Recommend Dealer
Yes

Other Employees Tagged: 2 ladies as I entered the waiting area

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Apr 04, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words for Scott, and for taking the time to leave us this wonderful feedback!

April 02, 2024

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I always have good service at this dealership and Scott Rockett is always very helpful! More

by JIM
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Recommend Dealer
Yes
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Apr 02, 2024

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience, Jim! We sincerely value your business and look forward to your next visit.

April 01, 2024

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Liked it much better when Jerry Damson owned it. Price was twice as much as a year ago for an oil change!!! More

by OSHEAPJS
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Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, JR Reynolds, Justin Gibbs, Sami Boustani

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Apr 02, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda of Huntsville

April 01, 2024

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I take my vehicles to Shottenkirk because I trust them, and they are always very professional and courteous! More

by WENDYFIL62
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Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner

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Apr 01, 2024

Shottenkirk Honda of Huntsville responded

WENDY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

April 01, 2024

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-Took care of me quickly, was in and out much sooner than expected and everyone was helpful and courteous. More

by RESTAFFORD12
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, JR Reynolds, Justin Gibbs, Sami Boustani

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Apr 01, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 28, 2024

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Love shottenkirk Honda great customer service always let you know about your vehicle and the cost More

by HELENAJONES510
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner, JR Reynolds, Justin Gibbs, Sami Boustani, Tim Reischauer

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Mar 28, 2024

Shottenkirk Honda of Huntsville responded

HELENA, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda of Huntsville!

March 27, 2024

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Ridiculous to charge a fee to use your credit card or atm card for service Compared to their competitors they mark up proces 2-3x more with the same level of service it’s outrageous More

by SEUN782002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael Weesner, JR Reynolds, Justin Gibbs, Sami Boustani

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Mar 30, 2024

Shottenkirk Honda of Huntsville responded

Thank you for your review. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 27, 2024

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When I spoke with Scott about the issues I was having with my pilot he listened and took great notes and treated me with respect and ensured that I was taken care of. He kept me informed every step of th More

by CNSKAY
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Recommend Dealer
Yes
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Mar 27, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that Scott had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

March 26, 2024

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Scott Rocket goes above and beyond to assist customers. Always the best service rep and it's truly appreciated. More

by GLDOWNS
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Recommend Dealer
Yes
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Mar 26, 2024

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words for Scott, and for taking the time to leave us this wonderful feedback!

March 25, 2024

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Change over from technician was not smooth. Previous technician did not give update on car to new tech. Price of ordered part was not disclosed until I got to the service area. Recommendati More

by PDAVIS1120
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Weesner

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Mar 25, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

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