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Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 15

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
440 Reviews
4.7

440 Reviews

Write a Review

440 Reviews of Scott Spath

June 07, 2023

Dealership Rating
Employee Rating

My truck seems to shift better. I appreciate the nice new loaner truck to drive More

by Bh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 07, 2023

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Employee Rating

It was a nice dealership to have my car worked on Scott was really nice More

by taylerwade18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2023

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

Jun 08, 2023

taylerwade18 responded

Thank you I appreciate it.

May 30, 2023

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Employee Rating

Scott was great, anytime I needed help he was always there and ready to help I can't ask for better More

by huseinadham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2023

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott always meets your expectations. Thank you for choosing Ken Ganley Ford Norton, we look forward to having you as a valued customer for many years to come!

Jun 02, 2023

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2023

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Employee Rating

Everyone there is nice called as soon as my parts came in and set up a appointment. More

by jr8154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2023

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 23, 2023

Ken Ganley Ford Norton responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2023

Dealership Rating
Employee Rating

Ganley ford service is great. Scott is a easy person to communicate with. Followed thru with everything we discussed More

by Finelinelawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 17, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Scott and our team. We're glad to hear we delivered such a great experience!

May 17, 2023

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Employee Rating

Got a great deal on my f150 they really took care of me I have now bought 3 cars from this dealership in the past 2 years I will definitely be back. The service department is also great I bring all my vehicl More

by John K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Craig Douglas, John Chapman, John Kirchenbauer, Matt Palffy, Brianna Worthington , Paul Asano, Deven Legg, Brandon Taylor-Mitchell

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May 17, 2023

Ken Ganley Ford Norton responded

John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 24, 2023

Ken Ganley Ford Norton responded

Hi John, thank you so much for your positive comments about Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023

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Employee Rating

They were very polite and helpful, they were knowledgeable.they kept me up to date with the progress on the repair. More

by woodcrest60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 15, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 16, 2023

Ken Ganley Ford Norton responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2023

Dealership Rating
Employee Rating

This is the worst service department I have ever delt with will not ever buy a car there More

by mike32259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Asano

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May 01, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 01, 2023

mike32259 responded

No thanks been through a enough with this dealership Thanks but no Thanks Michael McGlone

April 28, 2023

Dealership Rating
Employee Rating

This is the worst service department I have ever delt with will not ever buy a car there More

by mike32259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Paul Asano

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May 01, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

April 17, 2023

Dealership Rating
Employee Rating

Always take my RV/Ford to Ganley. Accommodating and fairly priced service with friendly and knowledgeable staff. More

by rnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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