Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 24

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
447 Reviews
4.7

447 Reviews

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447 Reviews of Scott Spath

March 16, 2022

Dealership Rating
Employee Rating

Scott in service Mark in parts John the service manager all 3 of them are fantastic people I've known Mark and John from. Spitzer wen they left I followed cause they go above a d beyond More

by Mignanomignano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer , Mark works in the back

Mar 18, 2022

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with John, Scott, and Mark here at Ken Ganley Ford. We appreciate your business and hope to see you again soon!

March 14, 2022

Dealership Rating
Employee Rating

Friendly and helpful with addressing the issues at hand, quote of recommendations to fix issues More

by Willismith132
Customer Service
Friendliness
Recommend Dealer
Yes
Mar 15, 2022

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

March 10, 2022

Dealership Rating
Employee Rating

Ganley always accepts my car without an appointment. It’s a great place because I’m in the road all the time More

by Bernie.paridon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Drew Erdman

Mar 11, 2022

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Bernie, and for taking the time to leave us this wonderful feedback!

March 10, 2022

Dealership Rating
Employee Rating

Excellent service! the Mechanics and service advisors went above and beyond in getting me in and out in record time! More

by Djnbastock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Drew Erdman, All Mechanics working on 3/9/2022!

Mar 11, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 08, 2022

Dealership Rating
Employee Rating

I worked with Scott! He was super helpful and extremely patient with all my questions!!! More

by jamieneedrefill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Ken Ganley Ford Norton responded

Thank you for your business, Jamie, and this review. We're happy to hear Scott was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 02, 2022

Dealership Rating
Employee Rating

Had a key made. Parts gave me a price immediately and sent me on to service because I had only one key. While I took a glance at their beautiful new MackE Mustang El More

by Greg Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul A Asano * * * * *

Mar 02, 2022

Ken Ganley Ford Norton responded

Greg, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new MackE Mustang Electric! Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

Mar 04, 2022

Greg Ray responded

Thank you.

March 02, 2022

Dealership Rating
Employee Rating

They did superb service. The person who drove me home was courteous and we had a great conversation. More

by LORETTAWIELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2022

Ken Ganley Ford Norton responded

Loretta, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2022

Dealership Rating
Employee Rating

Always a pleasure to stop by and see all the people. and the great service and help with information about our car More

by rider123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Mar 01, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 25, 2022

Dealership Rating
Employee Rating

Great fast service and the guys were committed to finding the issue with my truck. There is a reason all my buddies tell me to go to ganley More

by Ckorosa1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 25, 2022

Ckorosa1123 responded

Thanks guys. You always take care of me

February 21, 2022

Dealership Rating
Employee Rating

Great experience with the service department. Very knowledgeable, courteous and friendly. Two thumbs up! Thank you. More

by Mike_J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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