Scott Ticker | Page 8

I would never recommend anybody to buy a vehicle in Acura Pembroke Pines. Once they get your money they forget about you. The customer service is the worst I ever experienced in my life. Pembroke Pines. Once they get your money they forget about you. The customer service is the worst I ever experienced in my life. More

by felix.mbenz Verified Customer Verified Customer

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Service Director & Service Manager made me feel like family I will recommend and refer 👍😎 always. They got me in and out like a Indy Pit Crew family I will recommend and refer 👍😎 always. They got me in and out like a Indy Pit Crew More

by CARKINGPHIL Verified Customer Verified Customer

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I recently had an excellent experience at Pines Acura Dealer ,The staff were friendly, professional, and attentive. Sean was fantastic. He was knowledgeable about the vehicles and answered all my que Dealer ,The staff were friendly, professional, and attentive. Sean was fantastic. He was knowledgeable about the vehicles and answered all my questions with patience and clarity. His friendly demeanor and no-pressure approach made the buying process enjoyable. Scott was equally impressive. He ensured that I got the best deal possible and was transparent throughout the negotiation process. His professionalism and customer-first attitude were much appreciated. The finance team made the final steps of the purchase smooth and hassle-free. They explained all the financing options clearly and helped me find the best solution for my budget. Their efficiency ensured that I could drive away in my new car without any unnecessary delays. Overall, I highly recommend Pembroke Pines Dealer, for their outstanding service and dedicated team. 10/10 More

by MIRIELLE85 Verified Customer Verified Customer

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Was really expecting the "dealer drill" with back & forth negotiations between sales and management (as I've experienced in Mazda and another Acura dealerships), tucked away high "unexpected" fees in the fin negotiations between sales and management (as I've experienced in Mazda and another Acura dealerships), tucked away high "unexpected" fees in the final sales document (as I've seen in another Acura dealership) and the "hard sell" at closing at a price point you didn't want to go to. Acura at Pembroke Pines was the absolute opposite. Friendly (not the "plastic kind"), honest, straight forward and an easy to work with team. I'm an "educated consumer", and their prices are where they should be at "the get go" and if needed they will try to work with you to make it happen with NO high-pressure sales tactics. Incredibly, they also had my certified vehicle worked on and prepared with "detailing", new brakes, tires, oil, filters, etc. the next day w/o my asking for that timetable.... and there was no debate about leaving "wear & tear" items not covered under the warrantee unchanged bc they would last the two years. They just changed it and gave me the equivalent of a "new" car. Shout out to Sean Bradford in sales and Scott Ticker in management, the two of whom I spent most of my time with for being so incredibly nice and making the journey easy and pleasant. In addition, Jorge in Finance was very pleasant and easy to work. More

by Marc Verified Customer Verified Customer

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The dealership is very good. The service center is excellent, they did everything I requested and more. The service center is excellent, they did everything I requested and more. More

by GIGIMYWAY Verified Customer Verified Customer

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Excellent service from start to finish. I would recommend this dealership to anyone who asks regarding Acura I would recommend this dealership to anyone who asks regarding Acura More

by RAYPAYNE1629 Verified Customer Verified Customer

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Do you know when Anthony are absolutely awesome! They are like dealing with family, they are complete professionals and will use again. They are like dealing with family, they are complete professionals and will use again. More

by SETH.BERKELEY Verified Customer Verified Customer

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I just wanted to take a minute to talk about the amazing experience I had with this dealership Acura of Pembroke Pines my mind was made up that I was getting a 2024 Acura Integra type S in either silver or experience I had with this dealership Acura of Pembroke Pines my mind was made up that I was getting a 2024 Acura Integra type S in either silver or gray i've been searching around Orlando for a few months. Some dealerships(stealerships),had markups as high as $8000. So I pretty much gave up. Then an event happened in my life that made me realize if you work hard, you have to play hard also. So I started calling a lot of dealerships in Florida and found this amazing dealership. Grant A. Became my sales person and a friendship was born. Never once was I pressured into a deal that I couldn't afford so I decided I was going to take the Brightline never been on a train before to Fort Lauderdale train stop. Grant pick me up from the train stop and 20 minutes later I came face-to-face with the car of my dreams. Thank you, Grant Scott, and the Pembroke Pines team. More

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The Most Disgusting Dealership in the world. The salesperson told my daughter she would get a better price if she slept with him. Then he cursed at her and told her she looked like a slut. The w The salesperson told my daughter she would get a better price if she slept with him. Then he cursed at her and told her she looked like a slut. The worst part is they were delivering a car outside with a dent and I overheard another salesperson say, "who gives a F*****" they wont know. STAY AWAY!!!!!!! More

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The whole experience was amazing. The whole team was absolutely lovely and I will defiantly always come back. Thank you again :) The whole team was absolutely lovely and I will defiantly always come back. Thank you again :) More

by Leiry Lemus Verified Customer Verified Customer

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