Sean Aceto | Page 2

We purchased a 2021 Pilot SE at Valley Honda last week. This was the 3rd car we purchased through Valley Honda since 2007. We live closer to other dealers, but going to Valley was worth the drive, as alwa This was the 3rd car we purchased through Valley Honda since 2007. We live closer to other dealers, but going to Valley was worth the drive, as always! The salespeople are so friendly and accommodating. We worked with Shaun who answered a lot of our questions before we even got to the dealership. We were trading in both of our Hondas (an '08 Accord and an '11 CRV), which did take a considerable amount of time, but we never felt rushed or pressured. We are happy with the price we paid (might have liked a little more on our trade-ins, but we know we can't have everything), and the service Shaun provided in talking about the features, letting us both test drive, and setting up our "infotainment system" (very new to us, given our previous cars!). We hope to have this car for many many years, but we always recommend Valley to others looking to buy a Honda, and we'll definitely use them again ourselves in the future! More

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Thank you so much for everything! You were great to work with Steve Grady! We really appreciate everything you did for us and I especially loved the tutorial and 1st day follow up to see how we liked our p with Steve Grady! We really appreciate everything you did for us and I especially loved the tutorial and 1st day follow up to see how we liked our pilot and if we need any help with anything! It’s definitely going to take me some time to learn all those bells and whistles! Thank you again for everything! We really appreciate everything you did and the great customer service that you provided as well as everyone else too! Steve take care and be safe! Thank you also to everyone else who helped us! Everyone was great and took great care of us! Steve Grady was a great salesperson to work with! We love it! More

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Valley Honda is an incredible dealership! From buying a car there to finishing the financial paperwork with Roxann who is amazing, to getting the car serviced the experience is always outstanding! This ti car there to finishing the financial paperwork with Roxann who is amazing, to getting the car serviced the experience is always outstanding! This time around was no different. I was involved in a car accident and only wanted to get another CR-V from Pat Malik at Valley Honda. As always Pat is a caring, compassionate, and kind salesman who never steers me wrong. I trust him explicitly as he always provides excellent customer service. Thank you Pat, Roxann, and all the employees at Valley Honda who have always made me feel cared for and constantly provide excellent customer service! More

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I worked with Sean Aceto and Nick Theodor and they were very helpful in helping to find a car for my daughter. They were low pressure and we would look to work with either of them next time we need car. very helpful in helping to find a car for my daughter. They were low pressure and we would look to work with either of them next time we need car. Unfortunately this time we were slow to pull the trigger on the car we were looking at and someone else bought the car by the time we returned. That was our fault, it seems to be a busy dealership with good people so next time we’ll act quicker. Still have to rate them high because of how helpful and patient Nick and Sean were with us as we figured out the right first car for my daughter.. More

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I recently leased my third vehicle from Valley Honda. I always enjoy the energy and professionalism I experience at this dealership. Ray Luttrell assisted me in a genuine, thoughtful way; Stephanie was ve always enjoy the energy and professionalism I experience at this dealership. Ray Luttrell assisted me in a genuine, thoughtful way; Stephanie was very nice and efficient, which I appreciate. Keep up the good work! More

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It was a good experience, but the service person had to order a part for my car. We only have 800 miles on the car and the dash ligts go out and becomes dark. It sounds like rocks or crackling sounds in my order a part for my car. We only have 800 miles on the car and the dash ligts go out and becomes dark. It sounds like rocks or crackling sounds in my dash. Sounds like something bad is going to happen if it doesn't get fixed. PLUS my GPS quit working. Very dissappointed with this purchase. Seems the saleman had heard about this problem asdid the mechanic BUT i was never told. Not a good way to do business..what do you think????? Im retired and cant afford too many mistakes. Im driving to north carolina in 2 weeksand am afraid to drive this car. They ordered the part. But who knowsi if it will come in? Lee paige More

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Made the tedious process of buying a car a pleasure! I haven't bought a car in over a decade, I'm a lifetime vehicle owner, and also an experienced service technician with attention to detail. I also li I haven't bought a car in over a decade, I'm a lifetime vehicle owner, and also an experienced service technician with attention to detail. I also live over 2 hours away from this dealership. Brittany was very helpful when making calls back and forth about my purchase. She was able to answer all my questions and relay information to the proper individuals. She even sent me current photos of the car I was interested in and made sure the handoff to Chris would be smooth (she was off the day I picked up the car). Chris Barrera was FANTASTIC to work with once we arrived to finalize the deal. He was patient, answered every question I asked (including technical / service / spec related), was friendly, and honest--an impossibly hard-to-find trait in auto sales. He's a car guy himself and seems to have turned some wrenches in his day, so don't judge a salesman by his appearance/occupation! He took the time to explain all the paperwork, options for warranty packages, OEM Honda accessories, etc. I even requested to put the car on a hoist in the shop and inspect underneath, and he was glad to oblige. We noticed an access panel missing that protects the oil filter from road debris damage, and he worked with Sean to get a replacement part on it right away. Roxann was a pleasure to speak with while finalizing the financials of the deal. She was able to answer all questions with confidence and in a practical way that was easy to understand. This dealership is TOP NOTCH. Clean showroom, spotless shop, full of professionals that appear to be very well-engaged in their work and are not afraid to go the extra mile for a customer. We have a nice Honda dealership at home, but I would not hesitate to send others 2.5 hours away to Valley Honda for their purchase! Buying a car is usually stressful, but the team at Valley Honda made it painless, pleasurable, and EXCITING! Thanks so much for everything. More

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Great experience Love Valley Honda! Dominic was very helpful and knowledgeable, Impressive for such a young man. Very satisfied with our purchase! The only negative I Love Valley Honda! Dominic was very helpful and knowledgeable, Impressive for such a young man. Very satisfied with our purchase! The only negative I could say was they kept us waiting for long stretches while they checked on pricing, or availability, or getting a car to test drive from their alternate lot. We were there most of the day when it could've been done in a couple hours. More

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Great Experience We have now leased 6 vehicles and purchased 1 vehicle through Valley Honda, so we are loyal Honda fans. Sean Aceto has always been super knowledgeable We have now leased 6 vehicles and purchased 1 vehicle through Valley Honda, so we are loyal Honda fans. Sean Aceto has always been super knowledgeable and professional in all of our dealings with him. Our current experience in leasing a 2019 Pilot at the end of our lease with a 2016 Pilot was extremely easy and worry free. Sean helped us decide whether to keep our existing Pilot at the end of our lease or consider taking advantage of the deals with the 2019 vehicles in stock. We decided to lease a new 2019 Pilot and are in love with the vehicle. Kurt Gonzalez helped us through the sales process and was very knowledgeable. More

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Communication was pretty good! I would've rated a Five Star but seem to loose communication for a day. Overall I was very happy with Valley Honda! Christina and Sean were very helpf I would've rated a Five Star but seem to loose communication for a day. Overall I was very happy with Valley Honda! Christina and Sean were very helpful; Sean with the through evaluation of the car and Christina explanation of Valley Honda processes and getting me in and out quickly in order to make a prior engagement on time! It was nice to meet Bobby (S2000 owner), we had a very nice conversation and since I was buying the bosses vehicle, I met a lot of the crew at Valley Honda! 😉 Thank you for everything! John More

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