Sean Bradford | Page 11

Everything went well until it came time to pay off my trade in. I did not owe anything on my lease, I was month to month. They waited for another payment to be processed by Acura financial before they pa trade in. I did not owe anything on my lease, I was month to month. They waited for another payment to be processed by Acura financial before they paid off my trade in. Then told me they would send the payoff to Acura financial that I owed the day I traded the car in for the new lease. But instead they sent the payoff after I made another payment. So it's like I paid more than what was agreed upon during the deal. They promise to refund me the money but never did. 11 weeks later and nothing. Used car dealer tactics at a luxury brand More

by clubrudy Verified Customer Verified Customer

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The best place for Bussiness and there is a reason which I keep doing business with them I keep doing business with them More

by KIRB2012 Verified Customer Verified Customer

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I recently had an excellent experience at Pines Acura Dealer ,The staff were friendly, professional, and attentive. Sean was fantastic. He was knowledgeable about the vehicles and answered all my que Dealer ,The staff were friendly, professional, and attentive. Sean was fantastic. He was knowledgeable about the vehicles and answered all my questions with patience and clarity. His friendly demeanor and no-pressure approach made the buying process enjoyable. Scott was equally impressive. He ensured that I got the best deal possible and was transparent throughout the negotiation process. His professionalism and customer-first attitude were much appreciated. The finance team made the final steps of the purchase smooth and hassle-free. They explained all the financing options clearly and helped me find the best solution for my budget. Their efficiency ensured that I could drive away in my new car without any unnecessary delays. Overall, I highly recommend Pembroke Pines Dealer, for their outstanding service and dedicated team. 10/10 More

by MIRIELLE85 Verified Customer Verified Customer

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Good service, quick and good sales representative , the insurance agent help me with the insurance transfer insurance agent help me with the insurance transfer More

by JUANS36 Verified Customer Verified Customer

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From beginning to end I can not say enough good things about the staff there. Sean Bradford , Sam Nelson, and Michael Grasso know how to create an amazing car buying experience and servicing. The service about the staff there. Sean Bradford , Sam Nelson, and Michael Grasso know how to create an amazing car buying experience and servicing. The service they provided has gained my loyalty and will definitely make me refer friends and family here. Great communication , follow through, and customer service. Please share my experience with their management, they deserve recognition. More

by THOMAS33023 Verified Customer Verified Customer

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My car purchasing experience at Acura Pembroke Pines was absolutely exceptional from start to finish! The team at Acura Pembroke Pines went above and beyond to ensure that I found the perfect car that met a absolutely exceptional from start to finish! The team at Acura Pembroke Pines went above and beyond to ensure that I found the perfect car that met all of my needs and preferences. Their professionalism, knowledge, and attention to detail were truly outstanding. From the moment I walked into the dealership, I felt welcomed and valued as a customer. The team at Acura Pembroke Pines took the time to understand my requirements and provided me with valuable insights and guidance throughout the entire process. Their friendly and approachable demeanor made me feel comfortable and confident in my decision. The purchasing process was smooth, transparent, and hassle-free, thanks to their expertise and efficiency. I am beyond thrilled with my new car and I highly recommend Acura Pembroke Pines to anyone looking for a top-notch car buying experience. Thank you to the team for making this journey exciting and memorable. I am a delighted and satisfied customer! More

by civichbdx Verified Customer Verified Customer

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My car purchasing experience at Acura Pembroke Pines was absolutely exceptional from start to finish! The team at Acura Pembroke Pines went above and beyond to ensure that I found the perfect car that met a absolutely exceptional from start to finish! The team at Acura Pembroke Pines went above and beyond to ensure that I found the perfect car that met all of my needs and preferences. Their professionalism, knowledge, and attention to detail were truly outstanding. From the moment I walked into the dealership, I felt welcomed and valued as a customer. The team at Acura Pembroke Pines took the time to understand my requirements and provided me with valuable insights and guidance throughout the entire process. Their friendly and approachable demeanor made me feel comfortable and confident in my decision. The purchasing process was smooth, transparent, and hassle-free, thanks to their expertise and efficiency. I am beyond thrilled with my new car and I highly recommend Acura Pembroke Pines to anyone looking for a top-notch car buying experience. Thank you to the team for making this journey exciting and memorable. I am a delighted and satisfied customer! Big Shout Out - Mike Chan, Sean Bradford, Giovanni Vargas, Rodney Veasley and all the Acura Pembroke Pines staff that help me with my new purchase. More

by civichbdx Verified Customer Verified Customer

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Outstanding attention by Sean, he made the whole process easy and comfortable. That’s why I keep coming back to Acura of Pembroke Pines easy and comfortable. That’s why I keep coming back to Acura of Pembroke Pines More

by VICTOR_GUTIERREZ Verified Customer Verified Customer

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It was one of the best experience I’ve ever had when it comes to purchasing a car thanks, David comes to purchasing a car thanks, David More

by SUSAN7EDDINGS Verified Customer Verified Customer

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Was really expecting the "dealer drill" with back & forth negotiations between sales and management (as I've experienced in Mazda and another Acura dealerships), tucked away high "unexpected" fees in the fin negotiations between sales and management (as I've experienced in Mazda and another Acura dealerships), tucked away high "unexpected" fees in the final sales document (as I've seen in another Acura dealership) and the "hard sell" at closing at a price point you didn't want to go to. Acura at Pembroke Pines was the absolute opposite. Friendly (not the "plastic kind"), honest, straight forward and an easy to work with team. I'm an "educated consumer", and their prices are where they should be at "the get go" and if needed they will try to work with you to make it happen with NO high-pressure sales tactics. Incredibly, they also had my certified vehicle worked on and prepared with "detailing", new brakes, tires, oil, filters, etc. the next day w/o my asking for that timetable.... and there was no debate about leaving "wear & tear" items not covered under the warrantee unchanged bc they would last the two years. They just changed it and gave me the equivalent of a "new" car. Shout out to Sean Bradford in sales and Scott Ticker in management, the two of whom I spent most of my time with for being so incredibly nice and making the journey easy and pleasant. In addition, Jorge in Finance was very pleasant and easy to work. More

by Marc Verified Customer Verified Customer

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