Sean Flanagan
Sean Flanagan at Smythe Volvo
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Sean Flanagan | Page 14

Vice President

Smythe Volvo

40 River Rd
Summit, NJ 07901

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5.0
213 Reviews

I have over thirty years of service here at Smythe Volvo. When I started here, I was pulling weeds, dumping oil buckets and doing general facility maintenance. Eventually I progressed from a Technician to a Master Technician, Service Advisor, Service Manager then Service Director. My favorite part of working here at Smythe Volvo is that we invest our business energy into safety. Over the years, we've had many customers who survived accidents because they were in a Volvo. Additionally, we've had many police officers who come in and bought a Volvo because they've been at the scene of an accident and seen how a Volvo saved a person's life. In my spare time, I enjoy being with my family, specifically going for walks with my three sons.

Dealership Experience

36 yrs, 5 mos

Industry Experience

36 yrs, 5 mos

Languages Spoken

English English

5.0

213 Reviews

Write a Review

213 Reviews of Sean Flanagan

November 11, 2013

Dealership Rating

Tony Plesh was able to help me reschedule and handled my service in a timely manner. Sean Flanagan saw there were some stains on my seats, went back inside, came out with a cleaner and rag and proceeded to More

by seamus62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Plesh

Nov 12, 2013

Smythe Volvo responded

We are always here at Smythe Volvo to accommodate our customers and handle any of your service needs in a timely manner. Those stains on your seats were a reminder of you helping your friend move. It's our pleasure in helping remove those stains caused by your good deed! Safe driving!

October 23, 2013

Dealership Rating

This is my fourth car I've purchased from Smythe Volvo & I can't say enough about the people that work there. Whenever I walk in they are all eager to help out & give their honest opinion. I continu More

by LCClark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Alex Kattwinkel, Craig Melquist, Tony Plesh

Oct 24, 2013

Smythe Volvo responded

Thank you for the wonderful review. Trust is the most important trait we demand out of each of our team members. We have been trusted since 1966 by our loyal customers and the faith you have placed in us is on your last 4 purchases is deeply appreciated. Safe driving!

October 22, 2013

Dealership Rating

Sean was very helpful. He listened to my concerns and tried to get the work done quickly. When I picked up the car, I had prepaid for parts that I did not need and Sean made sure this was credited to my More

by sdevlin958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2013

Smythe Volvo responded

That's what we are for. A thorough explanation goes long way in relieving the stress sometimes associated with auto repair. Thanks for taking the time to post a positive reviews. We'll see you next service.

October 14, 2013

Dealership Rating

I have been a customer of Volvo on and off for over 25 years. They have always been honest and knowledgeable about their product and service. More

by srockoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2013

Smythe Volvo responded

Our service writers have been with us for 17 years on average. This experience really shines through in their product knowledge and customer knowledge. They know what may be wrong with the vehicle based on the symptom and they know what the customer needs to hear to feel comfortable. Having loyal customers like you is a reward of its own.

October 02, 2013

Dealership Rating

Okay. We all know that taking the car to service is a huge groan. The folks at Smythe Volvo are the exception to the rule. My appointment was for first thing on a Monday morning (What was I thinking?) More

by camarsella
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nick Pavano

Oct 15, 2013

Smythe Volvo responded

That is a funny and welcomed review. We try hard to deliver outstanding service and a response like yours is the pay off. Being aware of our customer’s time is one of the reasons we have such loyal customers. Thank you for take the time out of your day to share your experience.

June 25, 2013

Dealership Rating

Smythe Volvo's service department is second to none. Sean, Tony, Tom and Nick provide great service, advice and continually go above and beyond our expectations. When true customer service seems to be More

by vibennet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Tony Plesh

Jun 26, 2013

Smythe Volvo responded

We, at Smythe, value your time and care about your experience. Responding to our survey is greatly appreciated. We look forward to your continued allegiance to Smythe Volvo.

June 13, 2013

Dealership Rating

The Smythe Volvo service department is a highly professional and friendly group of technicians. They are thorough, prompt, and always get the job done! I highly recommend them. More

by maryannmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Nick Pavano

Jun 20, 2013

Smythe Volvo responded

I am glad to read that you had a good experience. This kind of response is very rewarding. Listening to customers and getting them back on the road quickly is important to us. Thanks for taking the time to submit this positive review.

June 10, 2013

Dealership Rating

Smythe Volvo Service in Summit NJ is excellent at everything they do. They are extremely friendly, helpful, trustworthy and honest. They go above and beyond to service and repair your car. I recommen More

by GinnyButera
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nick Pavano

Jun 12, 2013

Smythe Volvo responded

Thank you for this response. Just doing the basic things well is what many customers are looking for. We will always strive to provide this level of service. We'll see you time in.

June 10, 2013

Dealership Rating

I've been a customer for over ten years. The sales people are friendly but not pushy. They function as a team and are not competitive with each other. They treat you like family. The service people More

by homernoodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward , Stephen Bergamo, Alex Kattwinkel, Tom Rzasa

Jun 10, 2013

Smythe Volvo responded

We are so happy to hear about your latest experience at Smythe Volvo. Your continued loyalty is very much appreciated and we look forward to another 10+ years of working together.

June 06, 2013

Dealership Rating

This is the sixth consecutive time I have purchased a Volvo from Smythe Volvo and from Kevin Flanagan. Each time the service has been excellent. It is always a pleasure doing business with Kevin. He is More

by sbirosak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2013

Smythe Volvo responded

Your continued loyalty to Smythe Volvo is very much appreciated. Kevin is the President and he leads by example. Reading your review brings to light the importance of providing outstanding customer satisfaction each and every time. Thanks for taking time out of your busy day to let us know how we are doing!

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