Sean Flanagan
Sean Flanagan at Smythe Volvo Cars

Sean Flanagan | Page 15

Vice President

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
5.0
238 Reviews

I have over thirty years of service here at Smythe Volvo. When I started here, I was pulling weeds, dumping oil buckets and doing general facility maintenance. Eventually I progressed from a Technician to a Master Technician, Service Advisor, Service Manager then Service Director. My favorite part of working here at Smythe Volvo is that we invest our business energy into safety. Over the years, we've had many customers who survived accidents because they were in a Volvo. Additionally, we've had many police officers who come in and bought a Volvo because they've been at the scene of an accident and seen how a Volvo saved a person's life. In my spare time, I enjoy being with my family, specifically going for walks with my three sons.

Dealership Experience

38 yrs, 5 mos

Industry Experience

38 yrs, 5 mos

Languages Spoken

English English

5.0

238 Reviews

Write a Review

238 Reviews of Sean Flanagan

December 30, 2014

Dealership Rating

25 years with Smythe Volvo Since 1990 Volvo has serviced all the vehicle needs of our Family. The quality of these cars and the service provided by the Smythe team is proven by More

by Peter B L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Scott Jackson , Chris Henriksen, Nick Pavano, Tony Plesh

Jan 02, 2015

Smythe Volvo Cars responded

We deeply appreciate your loyalty to Smythe Volvo over the last 25 years and thank you for such kind words about our Service Department. Our Service Advisors have over 60 years of service at Smythe Volvo. Their level of expertise and knowledge of all things Volvo is unsurpassed in our area. Keeping your vehicles and our other customers' vehicles running safe, sound and secure to 250,000 miles and beyond has earned us a large and loyal group of Service customers. We look forward to the opportunity of not only continuing to service your vehicles but in meeting and exceeding your expectations. Safe Driving!

December 18, 2014

Dealership Rating

just picked up 2015.5 s60 amazing experience, friendly, knowledgeable and just what I have come to expect from this dealership. never disappointed. I would highly recommend to More

by jimrer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan

Dec 23, 2014

Smythe Volvo Cars responded

Congratulations on purchasing your New 2015.5 S60 from us and we deeply appreciate the compliments about your experience here. From PJ Lee to the owners Kevin & Sean Flanagan, you can always expect to interact here with a friendly and knowledgeable employee. We are also thrilled you love our new state-of-the-art location. It was built for our most precious asset- our customers. Enjoy driving the S60 and know we are always a phone call, e-mail or visit away from meeting your automotive needs. Safe Driving!

December 17, 2014

Dealership Rating

Professional, friendly and seamless experience We have purchased Volvos from Smythe for over 25 years and have always had excellent experiences. Tom Rzasa is a terrific salesman, giving us the best More

by noracatherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Nick Pavano, Tony Plesh, Tom Rzasa

Dec 23, 2014

Smythe Volvo Cars responded

Your 25 year loyalty to the Smythe Volvo brand means alot to us. Thank you. Tom Rzasa is the consummate professional who pays close attention to a customer's needs so he can provide them with the detailed information they desire. Our Service Department has Service Advisors with over 20 years of service at Smythe Volvo. That asset provides us with a very knowledgeable, accommodating and efficient Service Department that is second to none. Enjoy the holiday season and know we are always here for any of your automotive needs. Safe Driving!

June 02, 2014

Dealership Rating

My favorite dealership Before moving from NJ to MD about nine years ago we had purchased 3 cars from Smythe. When it came time for a new car, after our move, we attempted t More

by mfkcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Alex Kattwinkel, Craig Melquist

Jun 10, 2014

Smythe Volvo Cars responded

We appreciate your loyalty to the Smythe Volvo brand and for taking the time to post about your recent positive experience here. We've built our business on being transparent, straightforward and delivering our customers exactly what they want. That delivery is not only about your vehicle but about your experience. Congratulations on the purchase of your new vehicle from us and know we are always here to dutifully assist you with any of your automotive needs. Safe Driving!

May 24, 2014

Dealership Rating

Professional, Impeccably Honest, Courteous As ideal an automobile dealership as one can imagine. Fair pricing, well educated about Volvo technology, no "smoke and mirrors." A dealership with lo More

by 3141
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Doug MacAdam , Gabe Levy, Craig Melquist

May 29, 2014

Smythe Volvo Cars responded

We greatly appreciate the praise you have given us. Our goal is not another Volvo or service appointment sold. It's to make you a customer for life. We've thrived for 48 years due to being fair, knowledgeable and always putting customer satisfaction above all other objectives. While all other Volvo dealerships will probably express the same sentiments, we back it up in action. We are the 2013 & 2014 National Volvo DealerRater Dealer Of The Year (out of 312 US Volvo dealerships). Thanks again for the kind words and know we are only a phone call, e-mail or website inquiry away from addressing your automotive needs or questions. Safe Driving!

May 22, 2014

Dealership Rating

Best Car Buying Experience of My Life! What a great way to run a business. These guys may have just made me a customer for life. Easy, more than fair and honest. More

by MDolan73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Kristian Henriksen, Craig Melquist

May 24, 2014

Smythe Volvo Cars responded

Thank you for taking the time to write about your recent pleasant experience here at Smythe Volvo. We've had an incredible amount of referrals and repeat business over our 48 years due to treating everyone fairly and honestly. Welcome to the Smythe Volvo Family and please don't hesitate to contact us for any of your future automotive needs or questions. Safe Driving!

April 11, 2014

Dealership Rating

Oil Change Always a pleasant experience with a great loaner program. Would recommend Smythe Volvo to anyone. Recommend using synthetic oil. Smythe lets you buy More

by gredgate
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam

Apr 11, 2014

Smythe Volvo Cars responded

Thank you for taking the time to write about your recent pleasant experience here at Smythe Volvo. Our Service Dept always has an outstanding selection of superb Volvos for you to drive as loaner vehicles. We look forward to the opportunity of keeping your car running safe and sound for many years. Safe Driving!

April 02, 2014

Dealership Rating

Once again, Kevin Flanagan, Sean Flanagan, and Tony Plesh exceeded my expectations; this time with Volvo Roadside Assistance. After experiencing a flat tire and not getting good customer service from Roadsi More

by MikeLovesSmythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Tony Plesh

Apr 02, 2014

Smythe Volvo Cars responded

Thank you for taking the time to write about your recent pleasant experience here with Smythe Volvo Service. We are always here to help out our Service customers in a time of need. Our dedication to making customer service our number one priority stems from the top down. Kevin, Sean and Tony always lead by example when it comes to how we interact with our customers. We look forward to the opportunity of keeping your Volvo safe and sound for many years to come. Safe Driving!

March 25, 2014

Dealership Rating

Our experience was amazing from the moment we walked in the door, Chris and Craig gave us all the information we requesred and made us feel very comfortable with making our decision. The entire experience More

by FranknKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Chris Henriksen

Mar 26, 2014

Smythe Volvo Cars responded

Thank you for taking the time to write about your positive experience here at Smythe Volvo. Chris Henriksen and Craig Melquist bring over 40 combined years of service here at our dealership. Their level of professionalism is always readily apparent to all customers who interact with them. Chris and Craig always make sure you not only receive all information you request but that you feel completely comfortable during your entire experience here. That level of customer satisfaction is the benefit of becoming part of the Smythe Volvo Family. Enjoy your new vehicle and please don't hesitate to contact us for any of your automotive needs. Safe Driving!

March 25, 2014

Dealership Rating

I recently had my XC90 serviced at Smythe. First of all, I accidentally left my wallet in the car. When I told them, Smythe drove the wallet over to my house right away - and we live about 5 miles away fr More

by progers717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward

Mar 25, 2014

Smythe Volvo Cars responded

Thank you for the appreciate words about your latest experience here at Smythe Volvo. Whether you have left your wallet in your vehicle or just need a ride home, our Service Department is always here to accommodate you. Regardless of whether you deal with ownership, management, Sales, Service or the Parts department, you can rely on receiving polite, courteous and professional assistance from our staff. We look forward to the opportunity of keeping your XC90 running safely and smoothly for many years to come. Safe Driving!

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