Sean Flanagan
Sean Flanagan at Smythe Volvo
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Sean Flanagan | Page 13

Vice President

Smythe Volvo

40 River Rd
Summit, NJ 07901

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5.0
212 Reviews

I have over thirty years of service here at Smythe Volvo. When I started here, I was pulling weeds, dumping oil buckets and doing general facility maintenance. Eventually I progressed from a Technician to a Master Technician, Service Advisor, Service Manager then Service Director. My favorite part of working here at Smythe Volvo is that we invest our business energy into safety. Over the years, we've had many customers who survived accidents because they were in a Volvo. Additionally, we've had many police officers who come in and bought a Volvo because they've been at the scene of an accident and seen how a Volvo saved a person's life. In my spare time, I enjoy being with my family, specifically going for walks with my three sons.

Dealership Experience

36 yrs, 4 mos

Industry Experience

36 yrs, 4 mos

Languages Spoken

English English

5.0

212 Reviews

Write a Review

212 Reviews of Sean Flanagan

April 11, 2014

Dealership Rating

Oil Change Always a pleasant experience with a great loaner program. Would recommend Smythe Volvo to anyone. Recommend using synthetic oil. Smythe lets you buy More

by gredgate
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam

Apr 11, 2014

Smythe Volvo responded

Thank you for taking the time to write about your recent pleasant experience here at Smythe Volvo. Our Service Dept always has an outstanding selection of superb Volvos for you to drive as loaner vehicles. We look forward to the opportunity of keeping your car running safe and sound for many years. Safe Driving!

April 02, 2014

Dealership Rating

Once again, Kevin Flanagan, Sean Flanagan, and Tony Plesh exceeded my expectations; this time with Volvo Roadside Assistance. After experiencing a flat tire and not getting good customer service from Roadsi More

by MikeLovesSmythe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Tony Plesh

Apr 02, 2014

Smythe Volvo responded

Thank you for taking the time to write about your recent pleasant experience here with Smythe Volvo Service. We are always here to help out our Service customers in a time of need. Our dedication to making customer service our number one priority stems from the top down. Kevin, Sean and Tony always lead by example when it comes to how we interact with our customers. We look forward to the opportunity of keeping your Volvo safe and sound for many years to come. Safe Driving!

March 25, 2014

Dealership Rating

I recently had my XC90 serviced at Smythe. First of all, I accidentally left my wallet in the car. When I told them, Smythe drove the wallet over to my house right away - and we live about 5 miles away fr More

by progers717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward

Mar 25, 2014

Smythe Volvo responded

Thank you for the appreciate words about your latest experience here at Smythe Volvo. Whether you have left your wallet in your vehicle or just need a ride home, our Service Department is always here to accommodate you. Regardless of whether you deal with ownership, management, Sales, Service or the Parts department, you can rely on receiving polite, courteous and professional assistance from our staff. We look forward to the opportunity of keeping your XC90 running safely and smoothly for many years to come. Safe Driving!

March 25, 2014

Dealership Rating

Our experience was amazing from the moment we walked in the door, Chris and Craig gave us all the information we requesred and made us feel very comfortable with making our decision. The entire experience More

by FranknKelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Chris Henriksen

Mar 26, 2014

Smythe Volvo responded

Thank you for taking the time to write about your positive experience here at Smythe Volvo. Chris Henriksen and Craig Melquist bring over 40 combined years of service here at our dealership. Their level of professionalism is always readily apparent to all customers who interact with them. Chris and Craig always make sure you not only receive all information you request but that you feel completely comfortable during your entire experience here. That level of customer satisfaction is the benefit of becoming part of the Smythe Volvo Family. Enjoy your new vehicle and please don't hesitate to contact us for any of your automotive needs. Safe Driving!

March 15, 2014

Dealership Rating

I have been coming to this dealership since purchasing my first Volvo in 1993, which I still own. We currently own 3 Volvo's and all have been purchased and serviced at Smythe. The entire experience from p More

by tpmitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam , Craig Melquist, Nick Pavano, Tony Plesh

Mar 17, 2014

Smythe Volvo responded

Thank you for the kind words about Smythe Volvo and we greatly appreciate your loyalty since 1993. From pre-sale to service and every step in between, you can rely on an attentive and seamless process upon every visit at Smythe Volvo. We look forward to the opportunity of continuing to service your 3 Volvos and are always here for any of your automotive needs or questions. Safe Driving!

March 12, 2014

Dealership Rating

Smythe Volvo has been my car dealer since 1978. The service department is a major factor for my loyalty. All the people I have had experience with have been considerate, friendly, and competent..I feel More

by counselor76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Tom Coward, Doug MacAdam, Scott Jackson , Chris Henriksen, Nick Pavano, Tony Plesh, Gary ( don't recall last name )

Mar 12, 2014

Smythe Volvo responded

Thank you for taking the time to tell us about your recent pleasant experience here with your 2004 S80 at Smythe Volvo Service. We are honored that we have earned your business since 1978. Nick Pavano as well as the rest of Smythe Volvo Service can always be counted upon to be considerate, friendly and competent at all times. You are considered part of the Smythe Volvo family and as such, you have the comfort in knowing you will be treated with transparency, professionalism and respect upon every Service visit. Keep enjoying that 2004 S80 and we look forward to helping you keep it on the road running smooth for years to come. Safe Driving!

March 05, 2014

Dealership Rating

I always get friendly, expert, accommodating, service . ( I checked all the names above of people who I worked with in the past.) Today, especially, with Nick Pavano, it was extremely fast and helpful! this More

by jkalichstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Nick Pavano, Tony Plesh

Mar 05, 2014

Smythe Volvo responded

Thank you for your complimentary words about Nick and the rest of the Smythe Volvo Service Team. When you come to Smythe Volvo, you can always count on friendly, expert and accommodating service. We always make sure to carefully listen to our customers needs, requests and comments in order to provide an exceptional customer experience. Enjoy your vehicle and we look forward to the opportunity of keeping it on the road for many years to come. Safe Driving!

February 13, 2014

Dealership Rating

There has never been a time when I was not 110% satisfied There has never been a time when I was not 110% satisfied with the service I have received at Smythe Volvo. This holds true for both sales and car se More

by foodrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam , Chris Henriksen, Nick Pavano, Tony Plesh

Feb 13, 2014

Smythe Volvo responded

Thank you for taking the time to respond on DealerRater about your experiences at Smythe Volvo. We are grateful for each and every one of our customers. You can always count on interacting with a polite and knowledgeable employee upon every visit here. Our Smythe Volvo Service Department always strives to go above and beyond the expectation level of all customers. We hope to continue to earn your business by consistently giving you excellent service throughout all departments at Smythe Volvo. We look forward to keeping your vehicle in excellent condition and are always here to handle any needs or questions you have going forward. Safe Driving!

December 31, 2013

Dealership Rating

We had the unusual circumstance of purchasing cars from Smythe that needed to be shipped to another state. Such a situation could be filled with frustrations; Smythe made it as carefree as humanly possibl More

by toamysei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan , Kristian Henriksen

Dec 31, 2013

Smythe Volvo responded

Congratulations on the purchase of your vehicles from Smythe Volvo. We are well versed and experienced in shipping vehicles out-of-state. Our customers are considered part of our family as well as our employees. We all work seamlessly together with only one goal in mind- the complete satisfaction of every single one of our customers. Making your experience as carefree, comfortable and satisfying are cornerstones of the Smythe Volvo philosophy. Enjoy your new vehicles from Smythe Volvo and please feel free to reach out to us for any automotive needs in the future. Safe driving!

November 11, 2013

Dealership Rating

Tony Plesh was able to help me reschedule and handled my service in a timely manner. Sean Flanagan saw there were some stains on my seats, went back inside, came out with a cleaner and rag and proceeded to More

by seamus62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Plesh

Nov 12, 2013

Smythe Volvo responded

We are always here at Smythe Volvo to accommodate our customers and handle any of your service needs in a timely manner. Those stains on your seats were a reminder of you helping your friend move. It's our pleasure in helping remove those stains caused by your good deed! Safe driving!

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