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Sean Hefner

Overview Reviews (78) Inventory (180)

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Sean Hefner

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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4.9

78 Reviews

Overview Reviews (78) Inventory (180)

4.9

78 Reviews

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78 Reviews of Sean Hefner

October 02, 2025

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Employee Rating

Sean was very pleasant and answered any questions I had. Definitely looking forward to having him help me with my next service appointment. Definitely looking forward to having him help me with my next service appointment. More

by JT3BOYS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 07, 2025 -

Lester Glenn Subaru responded

Hey JT3BOYS, Thanks for sharing your experience! We’re glad to hear that Sean was pleasant and helpful, answering all your questions. We look forward to assisting you again at your next service appointment! Happy Driving, The Lester Glenn Subaru Team

October 01, 2025

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Very happpy with your service, had no complains, the staff were all very helpful, so thank you staff were all very helpful, so thank you More

by ASTRIDCHRIS7

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 07, 2025 -

Lester Glenn Subaru responded

Hey ASTRIDCHRIS7, Thanks for sharing your experience! We’re so glad to hear that our team provided helpful and attentive service and that you had a positive visit. We truly appreciate your feedback and look forward to assisting you again in the future! Happy Driving, The Lester Glenn Subaru Team

September 25, 2025

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Service Dept was organized and thorough. Sean kept me posted and informed. Minimal wait and was very happy with the Service Department. Sean kept me posted and informed. Minimal wait and was very happy with the Service Department. More

by SUE5521

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 02, 2025 -

Lester Glenn Subaru responded

Hi SUE5521, Thanks for sharing your experience! We’re happy to hear that our service department delivered organized and thorough care during your visit. It’s wonderful that Sean kept you updated and made the process smooth with minimal wait time. We truly appreciate your feedback and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

September 15, 2025

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Employee Rating

Sean was very professional and friendly. Love the fact that the salesman who sold me the car (Will Stefanski) came out to say hello while I was in the service waiting room. Could not ask t Love the fact that the salesman who sold me the car (Will Stefanski) came out to say hello while I was in the service waiting room. Could not ask to deal with nicer people. More

by DDEWEIL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Will Stefanski, Brandon Grace

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Sep 18, 2025 -

Lester Glenn Subaru responded

Hi DDEWEIL, Thanks for sharing your experience! We’re thrilled to hear that Sean and Will made your visit so pleasant! It’s great to know that our team’s professionalism and friendliness stood out, making your time in the service waiting room enjoyable. We appreciate your kind words and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

September 15, 2025

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Very professional and always kept you up to date easy to schedule service on a saturday schedule service on a saturday More

by WILLEMMONS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 18, 2025 -

Lester Glenn Subaru responded

Hi WILLEMMONS, Thanks for sharing your experience! We’re glad our team made scheduling service easy and kept you informed throughout the process. It’s great to hear that our Saturday service options worked well for you, and we appreciate your kind words about our professionalism! Happy Driving, The Lester Glenn Subaru Team

August 24, 2025

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quick reliable service and interaction with service was professional and considerate two factors always very important professional and considerate two factors always very important More

by jewels3521

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr., Nicole Damiano, Ekaterina Espinosa, Keith Conroy, Bert Gomez, Eric Senatore

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Aug 26, 2025 -

Lester Glenn Subaru responded

Hi jewels3521, Thanks for sharing your experience! We’re glad to hear that our service team provided quick, reliable, and professional assistance while being considerate throughout your visit. Your feedback is truly appreciated! Happy Driving, The Lester Glenn Subaru Team

August 19, 2025

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Customer service was 5 star. Thanks again for the great service . The rep Sean was top notch Thanks again for the great service . The rep Sean was top notch More

by jalbietz

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 19, 2025 -

Lester Glenn Subaru responded

Hi jalbietz, Thanks for sharing your experience! We’re thrilled to hear Sean provided top-notch service and that your visit felt truly 5-star! It’s always our goal to make every customer feel well taken care of. Happy Driving, The Lester Glenn Subaru Team

August 16, 2025

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Employee Rating

So. .the latte is so good here that I ran over a nail so I could get another one. I was greeted by Eric. He was very friendly and took care of my tire i .the latte is so good here that I ran over a nail so I could get another one. I was greeted by Eric. He was very friendly and took care of my tire in a quick manner while I enjoyed my latte. I was in and out in less than an hour. Eric is great! More

by Roznup

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Senatore

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Aug 19, 2025 -

Lester Glenn Subaru responded

Hi Roznup, Thanks for sharing your experience! We’re glad Eric could take care of your tire so quickly while you enjoyed your latte. It’s always great to hear when our team makes your visit easy and pleasant, sounds like a win-win for both tire and coffee! Happy Driving, The Lester Glenn Subaru Team

August 10, 2025

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Employee Rating

Excellent customer service recommended. An incredible deal. The building is very modern and comfortable for customers to wait. An incredible deal. The building is very modern and comfortable for customers to wait. More

by CMARIOVS1290

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr.

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Aug 18, 2025 -

Lester Glenn Subaru responded

Hey CMARIOVS1290, Thanks for sharing your experience! We’re thrilled to hear you received excellent customer service, found an incredible deal, and enjoyed our modern, comfortable facility. Your recommendation means a lot to us! Happy Driving, The Lester Glenn Subaru Team

August 07, 2025

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Employee Rating

I am a long-time customer and have appreciated the service I have received. However, the wait time has been much too long lately for a simple oil change/tire rotation. service I have received. However, the wait time has been much too long lately for a simple oil change/tire rotation. More

by mav

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 08, 2025 -

Lester Glenn Subaru responded

Hey Mav, Thanks for sharing your experience! We truly appreciate your loyalty over the years and are glad to know you’ve valued the service you’ve received. We’re sorry to hear about the recent longer wait times for your oil change and tire rotation, we're always looking to improve and apologize again for the wait. Happy Driving, The Lester Glenn Subaru Team

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