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Sean Hefner

Overview Reviews (93) Inventory (227)

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Sean Hefner

Service Advisor

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

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5.0

93 Reviews

Overview Reviews (93) Inventory (227)

5.0

93 Reviews

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93 Reviews of Sean Hefner

January 11, 2026

Dealership Rating

Employee Rating

It is truly a pleasure to work with the dealership. They are very professional polite. They keep you in the loop of what is going on with your vehicle and no hidden surprises with the cost of repairing They are very professional polite. They keep you in the loop of what is going on with your vehicle and no hidden surprises with the cost of repairing or servicing your vehicle very transparent two thumb thumbs up. More

by RNASH1964

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alicia Nash, Bert Gomez

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January 03, 2026

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Employee Rating

They provided excellent service and they answered all my questions and addressed all my concerns. questions and addressed all my concerns. More

by sjtorry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kerry Monica, Jr.

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Jan 06, 2026 -

Lester Glenn Subaru responded

Hi sjtorry, Thanks for sharing your experience! We’re thrilled to hear that our team provided excellent service and took the time to answer all of your questions while addressing your concerns. Ensuring a smooth and informative experience for our customers is always our top priority, and we’re glad it showed during your visit! Happy Driving, The Lester Glenn Subaru Team

January 01, 2026

Dealership Rating

Employee Rating

The service department is always world class and accommodating to my needs. They suggest certain services but are never pushy accommodating to my needs. They suggest certain services but are never pushy More

by Jeff G

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicole Damiano, Ekaterina Espinosa

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Jan 05, 2026 -

Lester Glenn Subaru responded

Hi Jeff, Thanks for sharing your experience! We’re so glad to hear that our service department continues to deliver world-class care while keeping your needs front and center. It’s important to us to provide helpful recommendations without ever being pushy, and we’re thrilled that you felt that during your visit. We look forward to keeping your vehicle in top shape for many miles to come! Happy Driving, The Lester Glenn Subaru Team

December 31, 2025

Dealership Rating

Employee Rating

Friendly, welcoming and prompt. Waiting room was clean with free coffee and comfortable. Very good experience. Waiting room was clean with free coffee and comfortable. Very good experience. More

by kmcfleye

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 05, 2026 -

Lester Glenn Subaru responded

Hi kmcfleye, Thanks for sharing your experience! We’re thrilled to hear you felt welcomed and enjoyed our clean, comfortable waiting area. It’s great knowing our team made your visit friendly, prompt, and enjoyable! Happy Driving, The Lester Glenn Subaru Team

December 27, 2025

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Employee Rating

I would highly recommend Lester Glenn Subaru for sales and service. The service department is great to work with. and service. The service department is great to work with. More

by makdive

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 31, 2025 -

Lester Glenn Subaru responded

Hi makdive, Thanks for sharing your experience! We’re so glad to hear that both our sales and service teams made your visit a positive one. Your recommendation means a lot, and we look forward to continuing to provide excellent service in the future! Happy Driving, The Lester Glenn Subaru Team

December 23, 2025

Dealership Rating

Employee Rating

Easy and faster service. have a nice waiting room.. keep you informed. don’t force unneeded work on Car.. have a nice waiting room.. keep you informed. don’t force unneeded work on Car.. More

by JOE.BATTAGLIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2025 -

Lester Glenn Subaru responded

Hi Joe, Thanks for sharing your experience! It is great to hear that you found the service easy, fast, and transparent, with clear communication throughout your visit. We’re glad you appreciated the waiting area and that our team focused on only the necessary work to keep your car in top condition. Happy Driving, The Lester Glenn Subaru Team

December 08, 2025

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Employee Rating

Every team member goes above and beyond for their Subaru customers. It’s remarkable to see this level of customer service and I feel lucky to have Lester Glenn Subaru in my community! Thank you Nicole, Bert customers. It’s remarkable to see this level of customer service and I feel lucky to have Lester Glenn Subaru in my community! Thank you Nicole, Bert, and team for all your support this year! More

by PGTAVELLA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicole Damiano, Bert Gomez, Eric Senatore

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Dec 17, 2025 -

Lester Glenn Subaru responded

Hi PGTAVELLA, Thanks for sharing your experience! We’re thrilled to hear that our team, Nicole, Bert, and everyone, made such a positive impression and went above and beyond for you! It’s wonderful to know you feel supported and valued as part of the Lester Glenn Subaru community! Happy Driving, The Lester Glenn Subaru Team

November 20, 2025

Dealership Rating

Employee Rating

Always pleasant, keep you in the loop and will discuss finds clearly and concise with you. No surprises finds clearly and concise with you. No surprises More

by JREBELO1494

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Patrick Piro, Will Stefanski, Nicole Damiano, Ekaterina Espinosa, Eric Senatore

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Nov 26, 2025 -

Lester Glenn Subaru responded

Hey JREBELO1494, Thanks for sharing your experience! We’re glad to hear our team provided clear, concise communication and kept you informed throughout the process. It’s wonderful knowing you had a pleasant experience with no surprises! Happy Driving, The Lester Glenn Subaru Team

November 14, 2025

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Employee Rating

Very efficient and polite employees service person went over the details of things to be done over the details of things to be done More

by tfleming4949

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 19, 2025 -

Lester Glenn Subaru responded

Hey tfleming4949, Thanks for sharing your experience! We’re glad to hear our team provided efficient and polite service while taking the time to go over all the details with you. It’s great to know your visit was clear, smooth, and positive! Happy Driving, The Lester Glenn Subaru Team

November 11, 2025

Dealership Rating

Employee Rating

Seth and the entire sales and finance staff are very professional, friendly and knowledgeable. Have on several occasions gone out of their way to meet all my requests, answered all my questions and have professional, friendly and knowledgeable. Have on several occasions gone out of their way to meet all my requests, answered all my questions and have never failed to get back to me. More

by JREBELO1494

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Seth Leifer, Patrick Piro, Will Stefanski, Nicole Damiano, Ekaterina Espinosa

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Nov 19, 2025 -

Lester Glenn Subaru responded

Hey JREBELO1494, Thanks for sharing your experience! We’re glad to hear that Seth and the rest of our sales and finance team have consistently provided professional, friendly, and knowledgeable support! It’s great to know they’ve gone out of their way to meet your requests, answer your questions, and stay responsive every step of the way. We truly appreciate you taking the time to share your experience! Happy Driving, The Lester Glenn Subaru Team

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